Overall Ratings & Reviews OYO Flagship 1260 Sentraland Karawang

Dirty room, no water upon check in. Need asking twice to get a bottle of water. No tooth brush, half full liquid soap. What a joke.

There is no toothbrush soap. The morning water is dead.

With an affordable price, I feel quite satisfied with the service and facilities, thank you.

Very disappointed. rooms do not match. double order, but given twin. service is also very unprofessional.

There is no shampoo soap and no drinking water.

Okay facilities, comfortable. Recommended.

Rooms with dirty walls, dirty toilets, hot air conditioning, hard spring beds, you need anything to go to the receptionist, you can't drink a bottle, the bathroom is cramped ... well, if it's 100 thousand different it's better in the hotel ... Not recommended! won't want to come back again 😭

The place is comfortable, the employees are also friendly.

Kamar kotor, dinding kotor, AC kurang dingin, kloset wc kotor. Handuk dan keset baru disediakan setelah komplain. Tidak ada password WiFi di kamar, karena tidak ada telpon di kamar jadi males kalau naik turun cuma nanyakan password WiFi. ya sesuai harga mungkin.

clean rooms, good TV broadcasts, close to places to eat, staycation is ok. but incidentally the room I stayed in was not equipped with towels.

Before check-in, you have to deposit Rp. 100,000, when I ordered, I asked for the sheets to be replaced, new blankets because I was dirty before. I checked in for my brother (boy). When we checked out, the receptionist, the deposit money could not be returned because there was a blood stain on the blanket, because he was a man who said yes. but I could not accept it, the blanket was indeed dirty from before, because it seemed like I asked for the deposit to be returned. I got angry because it was Oyo Sentraland fraud! I complained, he did not dodge and immediately returned 100 thousand. Didn't say sorry or anything to the customer! So when anyone checks out, please don't believe it right away because it's a trick of the officers and receptionists to find additional money!

For a strategic location, the FO service is also quite good, it's just that in the room there are many shortcomings, starting from bed sheets and pillowcases that have lots of stains, smelly toilet water, cable TV does not function properly because it cannot log into indihome, FO numbers do not reply when dichat via WA to submit these complaints.

The TV does not turn on, the air conditioner is not cold, it is just the wind, the room is very dirty, there is no replacement for the bed cover, the room is not cleaned.

The rooms are not clean, TV broadcasts are blank, aka there are no broadcasts and complaints are said to be indihome interference but in fact the neighboring rooms and live broadcasts. No longer stay here if the service is not good.

not given towels and dirty sheets

The rooms are not clean, there are graffiti on the walls. And the preparation of the bathroom is incomplete, you have to ask for no bath soap.

The sheets and bed cover were dirty with brown stains.

TV doesn't work. torn towels no bath mat, the others are okay.

Reception staff was very uninformatif. I had to asked water, then wifi password. Internet only available for one day. S###. Floor and wall is dirty. Tv channel is good. Bed is too soft, not so confortable

Dirty room, towels not provided, bed linen and bed cover dirty.