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Traveloka (2,836)

8.6

Very Good

From 2,836 reviews

Provided by travelers on

Cleanliness

8.7

Room Comfort

8.6

Meal

8.6

Location

8.8

Service and Facilites

8.7

People often mention about Kawana Hotel Padang

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Distance to City Center (266)

Surroundings (238)

Staff Friendliness (228)

Ambiance (217)

Accessibility (212)

Bedroom (209)

Family Friendly (193)

Bathroom (188)

Hotel Area (187)

Room Space (172)

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Traveler Reviews Kawana Hotel Padang

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Customer reviews

Rusda e. p.

8.5

/10

Reviewed 3 day(s) ago

I often stayed here from 2021 to 2022, now I'm back again, the service is good, the only suggestion is that the room paint has faded a lot so it doesn't look good, improve it again

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R***i

10.0

/10

Reviewed 4 day(s) ago

Friendly service, Kak Santi, Rang, and clean rooms, good facilities 🙂

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m***a

10.0

/10

Reviewed 4 day(s) ago

The room was clean, the facilities were good, and Kak Santi's service was friendly and easy to smile.

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D***I

10.0

/10

Reviewed 4 day(s) ago

Friendly service and friendly Sis, Sis Santi, and good facilities, clean rooms 🤗

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Verified Traveler

10.0

/10

Reviewed 4 day(s) ago

The service is friendly, Kak Santi is always smiling, the room is nice, neat and clean, and the staff are friendly and always smiling 😌

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Yuli W. p.

10.0

/10

Reviewed 5 day(s) ago

The hotel staff were very friendly and very helpful.

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S***a

10.0

/10

Reviewed 5 day(s) ago

For good room facilities, the service is friendly.

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W***N

Staycation

10.0

/10

Reviewed 5 day(s) ago

The hotel makes you feel comfortable and at peace when staying here.

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N***o

10.0

/10

Reviewed 6 day(s) ago

Ms. Santi's service is friendly, comfortable, fast and responsive

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E***o

8.5

/10

Reviewed 6 day(s) ago

The hotel service is very friendly, the rooms are clean and the place is very comfortable.

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D***i

8.5

/10

Reviewed 7 day(s) ago

Good and friendly service, the facilities are sufficient for a 3 star class hotel.

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w***a

10.0

/10

Reviewed 7 day(s) ago

The service was friendly, from Santi and Fajri. The rooms were okay, clean, and comfortable.

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MELDA R.

10.0

/10

Reviewed 7 day(s) ago

The service from Kak Santi's staff is very friendly, and the room is also comfortable, in short, it's comfortable to stay here.

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G***i

10.0

/10

Reviewed 1 week(s) ago

The hotel staff were very friendly and helpful with the check-in and check-out process.

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n***a

10.0

/10

Reviewed 1 week(s) ago

The hotel staff is friendly, including Ms. Santi. It's close to the city center, with easy access. The rooms are comfortable and cool.

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Toriq A.

Staycation

9.7

/10

Reviewed 1 week(s) ago

The service provided by the hotel staff was very friendly and professional. #Santi

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R***i

10.0

/10

Reviewed 1 week(s) ago

Friendly service, Sis. The person in charge is friendly, Sis Santi. The room is very clean and comfortable. I've been here twice and the service is satisfactory. Thank you Kawana Hotel😌

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R***a

10.0

/10

Reviewed 1 week(s) ago

Kwana's service is very good and friendly, especially for Ardi and Naswa, hopefully Kwana will continue to progress.

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A***n

10.0

/10

Reviewed 1 week(s) ago

Thank you to Kawana, may it continue to progress and get better, thank you to Ardi and Naswa.

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Accommodation's Reply

02 Oct 2025

Dear Guest. Warm greetings from Kawana Hotel Padang. Thank you for your appreciation of our team. Comments like this are a source of encouragement for us to continue providing warm service to every guest. We look forward to welcoming you back in the future. Sincerely, Rahayu Kartika. E-commerce. Kawana Hotel Padang

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D***a

10.0

/10

Reviewed 1 week(s) ago

Thank you, Sis Nazwa, come here again next time

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Accommodation's Reply

02 Oct 2025

Dear Guest. Warm greetings from Kawana Hotel Padang. Thank you for your appreciation of our team. We look forward to welcoming you back in the future. Sincerely, Rahayu Kartika. E-commerce. Kawana Hotel Padang

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