Everything was great for me, from the location to the hotel's ambiance. There were even staff to take care of the room and remind me to use the breakfast buffet.

The staff were friendly and enthusiastic. The room had a partial sea view but was very nice. The only downside was that we couldn't use the hotel's swimming pool because they said it was under renovation for two days on the day we stayed 😅. The location right by the beach makes it very convenient to go to the beach.

This is my second stay at Maximilan. The staff was very friendly and helpful. We would like to check out late, but the hotel was full. The staff offered us to use the bar and the pool on the top floor until the checkout (finally we did not use but the offer was appreciated). Highly recommendable!

Nice place, good service, location is ok.

The view is absolutely stunning! The room is spacious and airy, very close to the city center, and the breakfast is delicious. I also ordered dinner and porridge, which were also very good. The staff were very helpful.

The staff were friendly and enthusiastic. I will definitely come back next time.

The hotel was clean. The breakfast was delicious. The staff were friendly; I left some belongings behind and asked a staff member to check for me, and Ms. Kieu Anh was very helpful 💯💯💯

Had a great time here with family. They catered us to an inter-connecting room, which was what we wanted. Staff were helpful. Near the beaches and bars.

Everything was great, close to the beach, and the staff were enthusiastic.

The receptionist was very enthusiastic, the room was clean. The hotel's location is great, and there are many delicious seafood restaurants nearby.

Staying for 6 nights. Good service, especially Guest Relations Officer Kieu Anh ❤️. She is very friendly and nice. She even offered us free transport to the airport. Staying sea view, love it! 👍🏼❤️

The hotel is very ok, I will definitely come back next time. The staff Kieu Oanh is very enthusiastic in supporting.

Friendly and enthusiastic staff, especially Kieu Oanh.

Next time I will definitely come back to Maxi as a resort, the service and people here are wonderful. Kieu Anh, my companion during my stay here, was very thoughtful, understanding and enthusiastic, and worked very conscientiously.

The location, staff and room facilities are all very good. However, the hotel's policies are extremely bad and lack transparency. In the Central region - where there are frequent storms in the last months of the year - the hotel does not clearly state that check-in dates cannot be changed due to bad weather (storms, floods) or any form of support in case of force majeure. I have paid the full cost for 4 days and 3 nights, scheduled to check-in on October 23, 2025. On October 22, Typhoon Fengshen (October 23-26) is forecast to make landfall, causing heavy rains across the Central region. Although the storm weakened at sea on October 23, the circulation still caused heavy rains in the area. For safety reasons, I decided to change my flight - Vietnam Airlines supports free ticket changes, but the hotel refused to change the date, requiring check-in on time or a fee of 1 night if changed - something that is completely not stated in the policy. This is a force majeure situation, not due to the customer's arbitrary change, but the hotel still handled it rigidly, inflexibly and did not respect the customer's rights. 👉 Anyone who intends to book a room here should not pay in advance like me to avoid similar risks.

Clean room with nice view, enthusiastic and thoughtful service staff. Ms. Kieu Anh enthusiastically supported during my stay as well as introduced places to go out and eat, whenever I had any questions, she always supported me enthusiastically. A very good experience

10/12/25 The room is beautiful and much larger than in the picture and in my mind. The breakfast is very special and with enthusiastic support from Kieu Anh. A memorable relaxing vacation 😍

almost everything is quite good however the staff doesn't seem too enthusiastic they don't help with carrying suitcases or support when checking in plus there is no way to open the door or thank customers when customers come and go I feel the operation process is still not really good in addition the food is not too delicious day 1 can say the food is very bad however day 2 has improved

The hotel is near the center. The staff are enthusiastic and friendly. Especially Ms. Kieu Anh takes care of customers very enthusiastically and thoughtfully.

When my family checked in, they encountered a loud, continuous noise from the repair work in the room above. Initially, the hotel CONFIRMED that there was no repair work. When the noise was too loud and prolonged, I went directly to the upper floor and complained. Only then did the hotel confirm that the room above was under construction. The staff apologized and said it had been resolved, but in reality, it continued for another 1-2 hours, making it impossible for my family to rest comfortably. What I am not satisfied with is that the hotel has not controlled the repair work well, the initial response is still inaccurate, and the solution is not thorough. This experience affected my family's vacation. I hope the hotel will improve to ensure more quiet and professionalism for customers.