Overall Ratings & Reviews Palasia Hotel Palau

Everything was great and staff were all friendly. Chose this hotel for elevator due to mother in wheelchair. The last day, there was a power outage and the elevator was not functioning. I saw power crew working on the road that morning. Too bad that there was no generator to work the elevator.

Average hotel with a few oddities. The shower head leaves something to be desired and the breakfast isn't that great.

The staff were friendly and helpful. I liked using fitness center, and the pool area was very nice and uncrowded. Free transportation to the airport was a real bonus. The onsite restaurant was convenient but just okay for dinner; there are better options around town.

Perfect place for a short day

This location ONLY caters to Asian Clientele, the breakfast was absolutely disgraceful, no, I won’t eat noodles, stir fry, pizza, fries or bolognese for BREAKFAST!!!! Nor will I eat sushi or spring rolls or hotdog for breakfast! Think guests OTHER THAN Asian guests also!!! Never in my life have I been to a breakfast buffet where I have just walked out and not eaten because there was nothing decent to eat

Hotel is well organized, staff very helpful. My room was spacious, very clean and quite comfortable, with a nice bay view. Not so pleasant was the noise from air condition comig from a roof beneath my balcony. Breakfast was O.K., though in Europe a buffet offers usually better choice. I personally appreciated lthe large and nice swimming-pool. Good news also is that Palasia is in walking distance to shops and restaurants and other places, e.g. Etpison Museum, Post-Office, and a public bus stop is very close.

The AC was just passable. Beds were hard. No real restaurants available . We had to walk outside in the rain to get food

Not the newest hotel, but overall good.

Allowed us to check in early, as we were only staying until midnight for airport transfer, this was a huge deal. Hotel was great and comfortable and very clean.

The property was right downtown Koror with all of its amenities. Staff was super friendly and kind. The view in either directiond to the rooms was breathtaking.

Friendly staff, great facilities. Access to nearby local restaurants and stores.

Clean, well maintained. TV station selection could be updated.

Excellent customer service

They had lots of parking (underground too). It’s b a large hotel, so when others were sold out they had a last minute room for us. I told them my husband was injured and I needed help. They offered a security guard to wheel chair him from across the street (which was super nice). Then they put us in a room that had the bathtub entry more than 2 feet off the floor (not cool). Especially when they have other rooms with a walk in shower. The hotel echos and you can hear kids playing in the pool or game (pool table/ foseball) area all the way on the highest floor (6th). Now staying that’s high is beautiful and you can see over nearby hotel a to the water, so the view is great. The bed an and towels are hard. It’s a Chinese co-owned hotel and feels that way at breakfast. I would stay here if i was desperate. They offer free hotel transfer to/from he airport if you book online like expedia etc. off not they connect you to a safe taxi service.

Not so good need cleaning

Airport transportation

The decor is a bit dated with lots of glass and shiny surfaces -- think 80s glamour -- but the rooms are spacious and comfortable and the staff is very friendly and helpful (as was everybody I encountered in Palau). The hotel caters to Asian tourists so the complimentary breakfast may seem a bit lacking to westerners who are accustomed to basics like yogurt, bacon and even orange juice. The wifi was better than I've experienced in some urban hotels, and while the shower took a while to heat up, it did eventually. While it will ultimately depend on availability, I was able to get a late checkout to 6pm for half the daily rate. There's a luggage room if you need to store your bags between check-out time and your flight. The hotel is right on the main strip so you're close to restaurants, the post office and other amenities. There are no beaches or parks nearby though, so you're limited to the pool if you want to go swimming.

Excellent professionnel staff

Excellent prestation s and professional staff

The staff was outstanding.. friendly and accommodating. I stayed 2x during a Dive adventure in Palau.. and this hotel was a perfect choice. Plus.. a great Sauna and Steam room … and beautiful pools