Having just returned from a lovely family holiday I don’t normally write reviews but thought I would share my positives and negatives.
Positives: staff! They are wonderful, so friendly, always happy to help and share all of their top tips and fixed anything that we had an issue with which really made any of our issues no problem at all!! They moved our room as we were at the far end of the hotel to be closer to the pool which was great
Great water sports facilities - snorkelling trips, glass bottom boat, kayaks, sups etc. Good choice of restaurants although food could be a bit hit and miss! Riveria was definetley worth the extra cost. Madame Ming was lovely. Kids club was great and so much on offer. Dolphin watching, swimming with turtles 1.5hr boat trip was great (4,500MR)
Negatives - facilities are quite tired and cleaning in rooms/communal toilets could be better. Our air con was very noisy and leaked as well as the baths. Tick ridden stray dogs which are not looked after by the hotel. A comment we had previously read which didn’t affect our perception as already aware but to note the water can be less ‘Indian ocean’ due to the river meeting the sea, the sand is a little building sand but perfect shallow calm waters for kids to swim in. Quite a few restaurant choices although mainly all located next to each other and food was quite hit and miss. The pool was green and cloudy most of the stay which seemed to be due to an over chemical use. Overall a great stay