Overall Ratings & Reviews Harmony Hotel

Large rooms, great services and amazing facilities

Amazing Staffs(Receptionist, Housekeeping, Security) Delicious Food. The area is safe and Convenient.

Average

Good staff

This hotel and safe place

My family stayed in the hotel and they enjoyed their time. Thanks for the nice hospitality.

The level of customer service offered by the company was exceedingly subpar, unresponsive, and deficient in support. I found myself stranded in the airport throughout the entirety of the night as a result of their lack of attentiveness towards their patrons. I advise against utilizing this hotel for any individual.

Would never stay

Excellent staff

Everything is good

The reception Reps have a bad attitude and do not display good customer service. The other staff on the other hand are AWESOME! The hotel from the exterior is not what it seems on the inside ..like a book with a shiny beautiful cover but the content is sub par or not what was advertised. Whatever the rating is for this hotel, drop it down by 1. The rooms: * leaking showers * out of control faucets * toilet seats are not fitted properly * cabinet doors ( closets & shelving ) need maintenance * bed(s) are very comfortable * light fixtures work but are broken (including the window arms) * clean on the surface level but need a serious paint job on the walls This hotel has great Indian restaurant to live for if you like Indian Cuisine.

There was a blood stain on sheet. I advised front desk the issue thinking it may be isolated incident and to give them a chance to explain. Insteady of taking ownership to the issue they insisted there were no blood on sheet. This place is a FILTH.

Disturbing and Louder noises around property

Lobby

I had a great time staffing well and friendly

I have a good time , staff professional and friendly

The hotel is nice but at night the area is very noisy, very loud music

Great hotel for a business trip or leisure. Reasonable price with good gym and pool. Staff are very friendly and helpful. There are couple of good restaurants within 5 minutes walking distance as well as Pizza Hut.

Bathroom needs work shower door handle from inside. Leaks. Front reception needs counter . Phone at elevators on all floors.

The property, the staff, the breakfast option, the spa, Everything was on point. The manager Seleshie Melaku has a great customer service attitude.Would like to say thank you Seleshie and keep up the good job. I’m glad for choosing Harmony. Hope they’ve a family sweet, for my next travel back home with my family.