Overall Ratings & Reviews Mina Hotel

We booked Mina Hotel but when we arrived to the Hotel they told us the hotel is closed. They told us to go to Golden Tulip Hotel what was just opposite to Mina Hotel.The Hotel receptionist told us the Mina Hotel and The Golden tulip have a some management. So we got the room in Golden Tulip. The Hotel room was very clean.Breakfast was good staff extra friendly and helpful. Location is just perfect. I recommend this hotel to everyone.Thanks for all of the staff we had a nice stay.

Alles war perfect

When i booked the room, according to Expedia, it included half board. Nevertheless, on arrival the hotel disputed this and claimed that only breakfast was included despite my Expedia booking confirmation showing half board. The person on reception wasn't very helpful and did little to resolve the problem. After talking to the Reservations Manager I was offered one complimentary dinner. Sadly, the hotel doesn't serve dinner in its restaurant, you have to go to their sister hotel - The Golden Tulip - over the road. On arrival the restaurant was rammed with people, so i just gave up. Aside from the issue with being ripped off over food, the rest of the experience was disappointing too. Half of the power sockets in the room didn't work, WIFI didn't reach the fifth floor, the air con was horrendously noisy even on a low setting, there was hardly any hot water in the morning and the bathroom was dirty. Bizarrely the TV remote, hair dryer and lamp switches were all covered in cling film, almost as if the hotel didn't want you touching them. All-in-all a poor experience. The one positive thing is the hotel's location, which is very central.

i was moved to another hotel last minute so i cant say anything about it

This was a terrible place! Apart from the receptionist who was nice and polite.... nothing to recommend at all! The hotel looks good on pictures but it’s a disaster In reality! The room was ok although nothing to be impressed with! The swimming pool was cas trophique and so was breakfast! I will never go back there even if I went for free!

Everyone at the Mina was very gracious and accommodating. The key card would not work on our room and there was no security lock. The person at the front desk changed our room. We were fortunate to get an ocean view. The area is active and great for walking night and day, and the breakfast at Mina is excellent. We would stay again when we return to Jordan

The hotel was badly outdated, which showed in all the details. The keycard didn't work and only the fourth time I had returned back to the reception and after the staff changing the room for two times I finally got in the room. The room was not properly cleaned, the floors were untidy and you were able to see your steps as on the unclean floor, the shower floor was full of sand, the sheets had burning marks. If I had had payed half the price the level would have been satisfactory. The staff was not too welcoming and I am not expecting anything special. The location of the hotel is however good in the city centre. That is definitely a positive side of the story.

All things was very nice stuff and reception and location near the beach and markets It’s really comfortable

Nice hotel in the city center,nice clean rooms with view to the sea. Rich buffet for breakfast , helpful staff

Me and my wife we stayed there for 4 days everything was great the location is awesome shops bazzars restaurants we had the breakfast on the roof I can’t explain how the view were amazing on the gulf professional service and fast take your hooka while setting on the pool . Over all 5 stars 👍👍👍👍 thank you Mena hotel 👌💯💯💯

Though none of the advertised restaurants in the hotel were open, the rooms were clean, the air conditioning worked and the staff were pleasant.

Hotel was a bit dated and rooms needed smartening up - particularly bathroom and balcony. The lady on reception was very inexperienced and seemed to frequently leave her post meaning there was a long wait to check in.

Nothing was like the pictures they showed. The rooms didn't even have a working AC. Towels were ripped and bed sheets had brown stains on them. Supposedly there is free wifi but there wasn't and free parking was whatever you found in the street. This is more of a scam then it is a deal. Probably the last time I use Expedia! Shameful!

Air conditioning not working!😓😓😓😓😓😓😓😓😓😓😓😓😓😓😓😓😓😓😓😓😓😓😓😓

Just a one night hotel , no much around to do or to see , besides going to the beach at 10 Km away .

Mina hotel was a stop-over for us on our way to Wadi Rum and Petra. Although Aqaba was not one of the bigger attraction for us during our Jordan journey, a stop at Aqaba and a stay at Mina Hotel worked out great. Hotel itself is centrally located, has super WiFi and a very friendly staff. If you are passing through Aqaba or there for a longer snorkeling/diving activities, this hotel could be very convenient and very cost effective. Highly recommend it. BTW for foreign travelers, right across from the hotel are a bunch of restaurants and you can have a choice of cuisine wiithin steps away from where you live.

Hotel was so dirty that we had to wear shoes in the room to prevent our feet from turning black, door on cabinet for fridge was coming off the hinges, fridge needed a defrost so to allow door to shut properly, shower in bathroom had flimsy rod holding up the shower curtain and shower sprayed out back and front. However, the room was huge, included a living room and 2 bedrooms in addition to the bath, beds were comfortable, and it was in a great location within walking distance to beach, restaurants, shops, etc. We could see the Red Sea from the windows, and although they lacked screens, it was great that they opened to catch the breeze. Pool was OK but towels and cleanliness were lacking. Staff was not responsive to our concerns about the couch in the room, which was stained and dirty like all the furniture (even in the lobby), and wreaked of rotten food or a dead mouse. Restaurant was closed the whole time we were there, but that's probably for the best. WiFi was terrible, and only barely worked in the lobby, ended up going to restaurant on corner to use theirs.

Our room was very nice but unfortunately the rest of the hotel was very disappointing. They originally gave us the wrong room when we checked in and the wifi didn't work for our whole visit. The hotel was under refurbishment and so was very messy with building equipment and materials in the corridors and blocking the stairs and we couldn't use the pool area as this was also being refurbished. Breakfast was quite limited and the receptionist didn't even know where breakfast was being served and sent us to the wrong floor.

Spent two nights at Mina, mother and daughter, early twenties. Tons of sugar estate smoke in the lobby; couldn't use pool because full of kids and men; this was quite disappointing. This is a conservative Arab Muslim country. Women travellers need to remember this.

Good hotel, across the road from some restaurants and good facilities (an alcohol shop with a good selection of European drinks, esp beers, proved handy). Sea view apartment had a lovely balcony, perfect for watching the sun go down. Room was comfortable. Only real gripe was that the swimming pool area looked tired and the bar woman in the upstairs bar was so rude, we chose not to drink there again! Breakfast was reasonable too.