Traveler Reviews The Westin Turtle Bay Resort & Spa, Mauritius
Number of reviews per page
20
20
40
40
Top reviews
Trond
with Partner
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The Teppanyakichef Madelyn really made a difference. She was amazing and gave us a very special and private Teppanyaki experience.
Hasantha
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Fantastic place:
Snorkelled with a turtle at northern end
Adult infinity pool with ancient tree
Great gym open 24/7
Very good food (Teppanyaki v entertaining)
Staff all excellent (esp Kaushal….thanks!!!)
Negatives: need to book spa & sauna/Hammam/hottub (should be walkin)
Need to book restaurants (couldn’t get in on the night and couldn’t book as we were out the whole day x2 (Kaushal helped us)
Oh ….and spectacular sunsets over water
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John
with Partner
6.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
The service needs to be impeovwe.
We was advised to dial 0 to get service and we have dial 0 for 4 times to request the service but they get my ordered but have never bring it in.
Aas
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
wonderful experience
Andy
10.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Great
Timothy
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Where can I start! The grounds are stunning, rooms very clean.. staff is absolutely amazing. Food is also top notch at all of the restaurants. The morning buffet is amazing and the dinner buffet is equally amazing although to me just a tad pricey. We stayed in a suite and I can tell you that it was very comfortable. A bit aged but very comfortable. I would recommend this property 100 percent.
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Deborah
Friends and Family with Friends
8.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
Older property, but very beautiful! Rooms were clean and the grounds were also well maintained. Gorgeous swimming pools! Although rooms are reasonably priced, the hotel restaurants are not! The breakfast buffet was decent and included in our hotel stay.
David
6.0
/10
Reviewed 39 week(s) ago
Hotels.com verified review
The place was overcrowded with mosquitoes, and the room was infested. The language barrier was another issue, and some of the services were slow.
surjeet
Leisure
8.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Staff was curteous and service was good
JM
Business
8.0
/10
Reviewed 43 week(s) ago
Hotels.com verified review
Service pas au niveau. des personnes très gentilles mais incapable de répondre clairement aux questions. j'étais déjà venu, le service a nettement baissé. et c'est très énervant le signe pour nous saluer. le personnel passe son temps à faire cela.
Andrew
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Beautiful setting and landscaping. Staff are brilliant, friendly and attentive and not in your face.
Spa was great.
Recommend ‘water shoes’ for the beach as it’s a coral beach, it’s beautiful, the shoes will enhance the experience
Mickaël
with Partner
10.0
/10
Reviewed 51 week(s) ago
Hotels.com verified review
Magnifique hôtel. Personnel très professionnel et sympathique. Couché de soleil sublime. Fortement recommandé
Jack
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
The most amazing hotel we have both stayed in.
The views and location are incredible.. the ocean view rooms are stunning, spacious with large balconies.
The food was amazing.. even the buffet was great. We ate at each restaurant once and loved every one.
The staff are absolutely outstanding. The most respectful, helpful and friendly people.. nothing was too much effort for them.
We had the privilege of dining at ocean vista one evening where we got engaged… the sommelier allowed my fiancé to open the champagne with a sabre and gave us the cork as a memento.
The only slight negative we have… when we checked in they noticed it was my birthday while we were there and said they would decorate the room and asked what flavour cake we wanted… unfortunately neither of these things happened which we were disappointed with.
Overall an incredible stay and we will 100% be back!
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Jovan
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
My wife and I had a fantastic experience celebrating her birthday. I would like to give a special mention to Shivani who was very warm and welcoming character.
Additionally I would like to give a special mention to Vivek. I think he needs to be fast tracked to management and is an invaluable member of your team.
Overall the experience in Mauritius & the Westin hotel was amazing and I look forward to returning
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Madhu
10.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
Most amazing experience. A fantastic stay made even more special due to due diligence of staff- all staff, who went beyond our expectations. Joanna from reception is impeccable in customer service and was responsible for creating an experience beyond our dreams. Kamini was amazing, trustworthy and great customer service. Keshav was great too. It’s the staff that make the hotel what it is an example of putting the customer first. Thank you.
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Verified traveler
with Partner
10.0
/10
Reviewed 56 week(s) ago
Hotels.com verified review
Amazing food
riyaa
Leisure with Children
10.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
Absolutely fabulous, great resort, great location..wonderful staff very accommodating helpful.. fantastic facilities pool , gym , spa , restaurants ..
Rajender
Leisure Family
6.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
Room cleaning was terrible. Nothing was actually cleaned—just the bed linen was put back in place.
Amy
Leisure with Partner
10.0
/10
Reviewed 65 week(s) ago
Expedia Group verified review
Wonderful beachfront resort with excellent staff and amenities. We just returned from a 4 day stay and the only downside was that the trip was not longer. Large spacious rooms, lovely well kept grounds, super friendly and helpful staff, great selection of restaurants and food and daily activity programs. Highly recommend this beautiful, well run resort.
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Sophie
Friends and Family Family
10.0
/10
Reviewed 70 week(s) ago
Hotels.com verified review
Nous avons passé un très bon séjour en famille et félicitations à tout le personnel de l hotel .