Dafam Express Jaksa Jakarta

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8.7
Very Good
From 1,211 reviews
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Cleanliness

8.8

Room Comfort

8.7

Meal

8.4

Location

8.9

Service and Facilites

8.7

People often mention about Dafam Express Jaksa Jakarta
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Staff Friendliness (72)
Bedroom (69)
Distance to City Center (67)
Hotel Area (59)
Bathroom (58)
Ambiance (57)
Accessibility (54)
Surroundings (49)
Room Space (42)
Check-in/out Time (40)
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Traveler Reviews Dafam Express Jaksa Jakarta

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40
Customer reviews
R***n
icon-Staycation
Staycation
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8.5
/10
Reviewed 3 week(s) ago
Comfortable and clean.. 2x quite satisfied
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Accommodation's Reply
30 Dec 2025
Dear Valued Guest, Thank you so much for your positive review! We are delighted to hear that you felt comfortable and were satisfied with the cleanliness of our premises, even on your second visit. We hope to welcome you back on your third and future visits. Sincerely, The General Manager
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Dicky M. I.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
I enjoyed my stay at this hotel and found many positive aspects, particularly the comfort of the room, the cleanliness, and the friendly and cooperative attitude of the staff. Overall, the hotel is well-managed and provides a comfortable atmosphere for guests. As a long-time hospitality professional, I always appreciate efforts to maintain consistency in service, and this is evident here. The service flow is smooth, the staff understand their roles, and guest interactions are professional. This hotel has excellent potential and a solid operational foundation. With small improvements in several areas, the quality of service could be elevated to a more consistent and refined level. I appreciate the efforts of the entire team and look forward to returning in the future.
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Accommodation's Reply
16 Dec 2025
Dear Mr. Dickie, Thank you very much for your insightful review. We are honored to receive your compliments regarding the consistency, professionalism of our staff, and the comfort of our rooms, especially from colleagues in the same industry. We appreciate your feedback on areas for improvement. We are committed to working even harder to raise the quality to a higher level and look forward to welcoming you back again. Sincerely, General Manager
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i wayan g.
icon-Leisure
Leisure
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10.0
/10
Reviewed 5 week(s) ago
Friendly and helpful hotel staff during check-in and check-out process.
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Accommodation's Reply
16 Dec 2025
Dear Mr./Ms. I Wayan Gee, We appreciate your compliments regarding the friendliness and assistance of our staff both upon arrival and departure. We pride ourselves on providing high-quality service. Thank you for choosing to stay with us. We hope to welcome you back to Dafam Express Jakarta again. Sincerely, General Manager
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F***i
icon-Business
Business
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8.5
/10
Reviewed 7 week(s) ago
clean rooms, central location, easy to access everywhere, only the type of breakfast served is not very varied
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Accommodation's Reply
02 Dec 2025
Dear Valued Guest, Thank you for your valuable review. We are delighted to hear that you were satisfied with the cleanliness of our room and the convenient location which made traveling to various places easy. We have taken note of your comments regarding the variety of breakfast menus. We will review and try to improve the menu options to provide an even more satisfying experience in the future. We sincerely hope to welcome you back to Dafam Express Jaksa Jakarta. General Manager
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W***k
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The staff is friendly, the room is also according to the request when booking.
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Accommodation's Reply
27 Nov 2025
Dear Valued Guest, Thank you for taking the time to review Dafam Express Jaksa Jakarta. We are delighted that you were impressed with our staff's service and that your room request was well-accepted when you made your reservation. Providing excellent service and ensuring every detail is accurate is our top priority. We look forward to welcoming you back again! Best regards, General Manager
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MUHAMMAD H. A.
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8.8
/10
Reviewed 8 week(s) ago
Thank you for giving me the city view👏🏼
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Accommodation's Reply
01 Dec 2025
Dear Mr. Muhammad H.A., Thank you very much for your review. We are very glad that you were satisfied with the city view we provided. We look forward to welcoming you back again for another enjoyable visit. Best regards, General Manager
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Budhi N.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Very helpful staff, comfortable and quiet place to rest, close to a minimarket, accessible. However, getting to the shower was a bit difficult. Overall, it's okay.
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Accommodation's Reply
27 Nov 2025
Dear Valued Guest, Thank you for your valuable review of Dafam Express Jaksa Jakarta. We are very glad that our staff were helpful and that you found the hotel to be a comfortable and peaceful place to stay. We are also glad that you enjoyed its convenient location near convenience stores. We apologize for the inconvenience you experienced with the slightly difficult shower issue. We have taken note of your comments and we will follow up with our maintenance team immediately to ensure an even better experience in the future. We thank you for your review and look forward to welcoming you back again! Best regards, General Manager
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Moh I. A. R.
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Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Here's what I thought: (+) Location is strategic, near city center but neighbourhood area is chill enough for you to get the relax ambience to rest. A lot of food options, even in the front of the hotel you'll find burger franchise vendor, need a coffee? Family Mart and Indomart Point is just walk away, padang restaurant, warteg, warmindo or simply street food vendor are literally in the surrounding area. Wifi is fast and stable, I have no sudden disconnected problem at all Staff are friendly and helpfull The scenery from your window is actually great, particularly on the south side, you'll get the full scenery of Jakarta skyline. It also means you'll get a lot of natural light from the sun, and that's a good thing The room is clean and no strange odor Room for improvement: You can provide a small trash bin inside the toilet for the guest after finish their business, I had a hard time looking for a place to throw away tissue You also can provide a tray for the water pitcher and mug, small detail but will be a nice touch to provide Overall, it was a nice stay at Daffam Express hotel. Thank you for the best service and hospitality.
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Accommodation's Reply
27 Nov 2025
Dear valued guest, Thank you for your detailed and wonderful review of Dafam Express Jaksa Jakarta! We are thrilled to read that you enjoyed our strategic location—offering city access with a relaxing neighborhood ambiance—and the vast array of nearby food options. We are also glad you found the Wi-Fi fast and stable, the staff friendly, the room clean, and the Jakarta skyline view exceptional. Your feedback regarding the trash bin in the toilet and the tray for the water pitcher/mug is highly valuable. We take all suggestions seriously and will immediately look into implementing these small but significant improvements to enhance guest comfort. Thank you for recognizing our service and hospitality. We look forward to welcoming you back soon! Best regards, General Manager
Puspa K. P.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
overalls was great wonderfull service, just need more improvement for designated smoking area so people who's smoke know where's the place not everywhere(front the lobby, near the door) because people come and go through that door
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Accommodation's Reply
27 Nov 2025
Dear Mrs Puspa, Thank you for your review. We are happy your experience was great with wonderful service. We apologize for the inconvenience regarding the smoking area location. Your feedback is noted, and we are immediately implementing clearer markers and staff monitoring to ensure the designated area is respected. We look forward to welcoming you back to Dafam Express Jaksa Jakarta the next time you visit the city! Sincerely, General Manager
A***i
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 9 week(s) ago
Every week I stay here because of work..
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Accommodation's Reply
17 Nov 2025
Dear Valued Guest, Thank you very much for your review! We are honored that you chose Dafam Express Jaksa Jakarta as your weekly accommodation for your business purposes. Your honesty is the best testament to the comfort and service we provide. We will continue to strive to provide a clean, comfortable and modern accommodation experience for every business visit. We look forward to welcoming you back next week! Best regards, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Strategic location, just steps away to the city center, a lot of local culinary around the hotel with friendly prices.
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Accommodation's Reply
17 Nov 2025
Dear Valued Guest, Thank you for your fantastic review! We are delighted to hear that you found our location strategic, offering quick access to the city center and surrounded by a lot of local culinary options with friendly prices. We are glad that our neighborhood offered both convenience and great dining experiences. We hope to have the pleasure of welcoming you back to Dafam Express Jaksa Jakarta again soon. Sincerely, General Manager
R***a
icon-Transit
Transit
icon-origin-TRAVELOKA
6.7
/10
Reviewed 9 week(s) ago
Great location—within easy distance of Gambir Station and the food court area at Jalan Sabang. The staff were friendly and helpful. The room was a bit limited in space; I had to move some furniture to make space for prayer. The bedroom was clean, but the bathroom cleanliness could be improved. I really appreciated the idea of having a drinking water dispenser in the hallway—very convenient and environmentally friendly.
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Accommodation's Reply
17 Nov 2025
Dear Valued Guest, Thank you for your detailed review of your stay. We are delighted to hear that you found our location great, with easy access to Gambir Station and the food court area at Jalan Sabang. We are also very pleased that our staff were friendly and helpful. We appreciate your comments regarding the room space. We apologize for the limitation, which required you to move furniture for prayer, and we will look into ways to better maximize the space or offer guidance for guests with similar needs. While we are glad the bedroom was clean, we sincerely apologize that the bathroom cleanliness could be improved. This does not meet our standards, and we have immediately addressed this with our housekeeping team to ensure thorough scrubbing and sanitization procedures are consistently followed. Finally, we are pleased that you appreciated the drinking water dispenser in the hallway, as we aim to provide convenience while being environmentally friendly. We hope to have the pleasure of welcoming you back to Dafam Express Jaksa Jakarta, offering a more comfortable and spotless experience next time. Sincerely, General Manager
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
Really like the hotel, when I opened the hotel door it smelled cool, the room was nice, I felt calm, next time I want to stay here again
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Accommodation's Reply
17 Nov 2025
Dear Valued Guest, Thank you very much for your positive and impressive review! We are very glad that you were satisfied with our hotel. We are also very glad that you felt relaxed by the cool fragrance upon entering the hotel, enjoyed the comfortable room and felt calm throughout your stay. A relaxing and peaceful atmosphere is our top priority. We look forward to welcoming you back to Dafam Express Hotel Jakarta. Best regards, General Manager
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L***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 9 week(s) ago
Strategic location, near to convenience stores, Transjakarta shelter, and MRT station also
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Accommodation's Reply
17 Nov 2025
Dear Valued Guest, Thank you for your review. We are delighted to hear that you found our location strategic and convenient, with excellent access to convenience stores, the Transjakarta shelter, and the MRT station. We are glad that our proximity to these transport links made your movements around the city easy. We look forward to welcoming you back to Dafam Express Jaksa Jakarta again soon. Sincerely, General Manager
hendro w.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
I've stayed here several times. The hotel is relatively close to Gambir Station, less than 10 minutes away. The hotel area is quiet, with plenty of eateries and a modern convenience store next door. The rooms are clean and quiet, and there are hot and cold water dispensers in the corridors on each floor. Overall, it's very pleasant.
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Accommodation's Reply
10 Nov 2025
Dear Mr. Hendo, Thank you for your wonderful review and for choosing Dafam Express Jaksa Jakarta for your many visits! We are pleased that you were satisfied with our hotel in several aspects such as: 1. Close to Gambir Train Station (less than 10 minutes by car) 2. Central but quiet location 3. Easy access to many trendy restaurants and minimarts right next to the hotel 4. Clean, quiet rooms with hot and cold water dispensers in the corridors on every floor We appreciate your feedback of “Overall very good”. We look forward to welcoming you back again and providing you with a comfortable stay every time you visit. Sincerely, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The hotel staff was very friendly, and the rooms were clean. The downside is that you have to pay to borrow cutlery.
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Accommodation's Reply
04 Nov 2025
Dear Valued Guest, Thank you for your review. We are very glad that you were satisfied with the friendliness of our staff and the cleanliness of our rooms. However, we apologize for any inconvenience you experienced regarding our cutlery surcharge policy. We have taken note of your comments and will be reviewing this policy to find a more flexible and convenient solution for our guests. Your feedback is highly valuable to us as we are committed to continuously improving the quality of our services. We look forward to welcoming you back to Dafam Express Jaksa Jakarta on your next visit. Best regards, General Manager
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K***k
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Nice room, smells good, service is also good.
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Accommodation's Reply
10 Nov 2025
Dear Valued Guest, Thank you for your short but heartfelt review! We are so glad you enjoyed our beautiful, fragrant room and excellent service. We look forward to welcoming you back to Dafam Express Jaksa Jakarta again. Best regards, General Manager
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26_I P. B. P. P.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The location is close to the embassy, the staff are friendly and very helpful.
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Accommodation's Reply
04 Nov 2025
Dear 26_i p. B. P. P., Thank you for your positive review! We are very glad that you found the hotel's location near the embassy helpful and that you were satisfied with the friendliness and warmth of our staff. We sincerely hope to welcome you back to Dafam Express Jaksa Jakarta again on your next visit. Best regards, General Manager
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Riski P.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 12 week(s) ago
The staff is very friendly. The place is comfortable and clean.
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Accommodation's Reply
23 Oct 2025
Dear Mr. Risky P., Thank you for your short but nice review. We are very glad that you were satisfied with the friendliness of our staff and the convenience and cleanliness of our location. Your satisfaction is our top priority. We sincerely hope to welcome you back to Dafam Express Jacaja Jakarta on your next visit. Best regards, General Manager
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r***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Friendly staff, clean and recommended
1 people find it helpful
Accommodation's Reply
23 Oct 2025
Dear Valued Guest, Thank you for your fantastic review! We are delighted to hear that you found our staff friendly and the hotel clean, making us a recommended choice for your stay. We look forward to welcoming you back to Dafam Express Jaksa Jakarta again soon. Sincerely, General Manager
Number of reviews per page
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