Location

Some ladies in the front desk were Very short, very robotic , did not smile. We had booked the 2 queen beds according to aaa travel And when we got there it was a king size . We switched it for extra 100 dollars for 3 nights . The attitude was not nice . Made us feel dumb , lie saying you should have checked with aaa before you bought it . Comments that were not helpful. We paid we got the 2 queen beds. We had to move rooms, Because our room was on the 4th floor facing the main blvd where they play Banda music until 4 am. I love Banda ! And to party late . But when I sleep I like it quiet ! We could not sleep until 5or 6 because there is a taco restaurant where people after the club they go there .. After we moved it was nice for the rest of the days . Mothers days brunch was just ok : no meat carving or 1 variety of food.. location during the day it’s great ! Close to shops and restaurants right in front of the beach . The night beach club was fun .

La TV. Fallaba la imagen..

Rooms need to be more clean elevators to old

Plus apprécié l’emplacement

The hotel is very beautiful in a nice location unfortunately they’re very close to clubs so plan accordingly and I recommend asking for a room in the middle of the building and to go when it’s not peak season, the staff is very helpful and very attentive. The hotel is literally steps away from the beach and they kept the room spotless. If you arrive by taxi, you can always schedule a taxi pick up the day before your departure and the front desk school arrange it.

It was ok nothing special

There was only one thing wrong. No internet in the room.

Hotel was great, needs a little maintenance here and there but nothing that prevents you from having a great stay in Mazatlan.

Great room good location easy way to go and relax

Good place for vacation

Good place to stay 5 star.

Very clean and convenient. The room was amazing. I stayed in a two room suite, the view was amazing. The bar staff was amazing too.

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We were upgraded unexpectedly!:) love the staff and the outside bar area!

The proximity and amazing treatment of the staff makes it worth it by a mile. This is the 8th time Ive stayed here.

Le falta mantenimiento al hotel

A/C issue

Excellent location and amenities.

No están en muy buenas condiciones las instalaciones