We have stayed here a few times on our road trips up and down Baja. We had a delay in our return to the United States by a day and missed our checkin date by 1 day. We called them and they said don't worry about it and they would move our checkin date to the following day. Great location, lots of parking for trucks with trailers as we normally pull a car trailer with us. Safe, clean , pet friendly and what a view. If there was a higher option than 5 stars they'd get it.