Union Plaza Hotel

Explore Union Plaza Hotel
8.2
Very Good
From 95 reviews
Cleanliness

8.8

Room Comfort

8.2

Service and Facilites

7.8

Traveler Reviews Union Plaza Hotel

Number of reviews per page
20
40
Top reviews
Richard
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Rooftop restaurant for breakfast very good, staff very friendly and good quality food. Some of the hotel exterior looking tired and room amenities pretty basic.
Jacques Olivier
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Mes voisins étaient très bruyants la première nuit jusqu’à 1h du matin! Obligé d intervenir ! Puis pas d eau chaude le lendemain soir ni de savon ! Pour le reste petit déjeuner correct et literie et oreiller au top
AMIN
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very good
popa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Ok room and also the staff
Ramy
icon-Leisure
Leisure
2.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

They don’t recognize anything of the vip member
Wesa
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

This lovely hotel boasts two amazing restaurants and a rooftop bar with excellent views. The staff is friendly, and the location is great. However, the only downside is the lift. It’s incredibly slow, and I once got suspended inside, which was quite unpleasant. Overall, it’s a great hotel.
Jay
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Average but clean hotel, didn’t receive any VIP benefits. Hotel is not centrally located but nearby some tourist locations.
Andrew
icon-Business and Leisure with Friends
Business and Leisure with Friends
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

The hotel is clean and the staff are polite. Rooms are clean and a good size with quality linen. Went to the rooftop bar only to find a party had most of the bar area but thought it would be good to go on the Saturday but unfortunately it was closed to another private party which was a shame as we booked this hotel to use this bar owing to the good reviews so that ended up a waste of time.
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Cristina
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Our room did not have the basic stuff such as towels and so on, we had to constantly ask for them.
Manmit singh
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

All the staff are as very nice,polite and helpful
Liga
4.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

When we arrived at the hotel, check-in time eventually was changed bit as per booking, there is no luggage storage, everything is stored in the .ain hall by the check in desk, no concierge, no laundry services, no room service, in general just room. Also there is no availability to contact hotel staff from room, servicing room none of us received replacement to toilet paper. Very basic. I would not recommend. Also i would like to expedia check their hotels of what is posted and what is reality.
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Bessy Yamileth Chaver
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

All is fine
Meyiwa
icon-Leisure
Leisure
8.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

I got a different room type from what i booked
Martin
icon-with Partner
with Partner
4.0
/10
Reviewed 89 week(s) ago

Hotels.com verified review

The hotel itself looked good at arrival but this wasn’t the case once we checked in A/c stopped working several times Mini fridge wasn’t cold Amenity such as bath robes and slippers not provided the telephone didn’t work so couldn’t order any room service speaking to reception they said this would be rectified it wasn’t we raised this 2 times before a lovely lady come up to are room to inspect then apologised whilst promising to fix these issues Immediately provided bath robes and slippers and a technician cam long to fix a/c and fridge phone was never fixed thoe
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Shereen
icon-Business
Business
4.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Booked this hotel as it was listed as having VIP access. I asked for a late check out and the hotel made me pay for it even though it should have been included as I am an Expedia gold member.
Harriet
icon-Business
Business
8.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Good stay
henry
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

first night no warm water. The mattress were very hard. wasn’t a pleasant stay at all
Shereen
10.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

Great hotel !
Manuela
icon-Business
Business
10.0
/10
Reviewed 146 week(s) ago

Hotels.com verified review

Everything was perfect. The room was very clean and nice. All the staff was very friendly and polite with me. I recommend this hotel
Jasmine
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 159 week(s) ago

Expedia Group verified review

Great stay and accommodated our delayed arrival!
Number of reviews per page
20
40