Overall Ratings & Reviews Motel 6 Chattanooga, TN - Airport

The property has zero clean towels. They checked me into a room that had no towels. The lady at the desk did try to find me a towel but gave up. The next desk agent said to wait until morning for towels??? Lol

Nasty lots of cockroaches no towels no to rude employees

Defiantly would not reccomend. We had no towels, tv broken, stains all over, it smelt like weed and piss. Luckly we were only passing through and needed a quick place to stay for the night. We used our own pillows and blankets since there was stains and burns in the bedding. Very run down and not in a nice area at all.

No towels no tv remote no

This is a horrible hotel. Homeless people all over the property. Nobody kicks them out. They follow you everywhere. I didn't even go to my room. I gave the keycard back and found a different hotel.

The clerk had a hard time checking me in and didn't know where the rooms were. The entire property smelled of weed and deodorizer. Was given a room where the TV was in programming mode and no remote. Then switched to a room I come to find was a smoking room (ashtray and all), only after I got in the room. Both rooms smelled but the elevator had the absolute worse smell of all.

Very friendly front desk employees

Bad Experience

Fortunately, the young lady at check-in offered us the ability to cancel for free because they were having problems with their water. Upon our arrival. The first room they gave us was actually already occupied so imagine our surprise walking in with the lights on in the bed unmade. The second room and took 10 minutes of us, fiddling with the door to get it open. The room appeared to clean. We were only there for a short period to hold over for an incoming storm and get some rest before hitting the road, but you could hear everything people hanging out in the hallway talking, etc.. The beds are extremely then like the cheapest that you normally find in a pullout sofa old spring style it gives very quickly and a blanket they put on top is also very thin. There’s either mold or dust in the room. I’m allergic to both and ended up with an insane coughing fit having to open the door to let the room air out and turn on the AC to keep things circulating. The elevator smells atrocious, as if people let all of their animals urinate and defecate in there, and the stairs have holes where the metal eroded along the back. It was OK for what it was but not something I would’ve recommended long-term or for more than a night. On the plus side the person at check-in while a bit overwhelmed with also very sweet and wonderful.

Non smoking rooms reeks of smoke. Burns on the bedding in the first room. The second room only had sheets on the bed. Neither room had towels in the bathroom. The worst motel I have ever seen. Very disappointed.

The TV did not work,there were no washcloths,no soap,the phone did not work.

Outdated, broken, windows, not enough toilet paper, not enough wash clothes, very thin blanket with no comforter, didn't have us plug in

Dirty We would not stay again.

Nasty

Since my arrival, was assigned to a room 101 full and infested of roaches. I have videos of this and pictures as well. Then after my complaint, I was reassigned to room 110, both first floor. And after lay down and try to watch tv, but tv control has no control over tv, another roach came down in tv screen. You can see the videos in my review on google Motel 6. As I do not have other place to go and been catch by storm, I request one more day. Manager, told me to wait till Saturday to renew my room. I agree. So Saturday I leave the room at 10:44 and move my belongings to lobby and the clerk or manager in that moment came tome with an attitude kicking me out from hotel. I ask to stay one more day and refuses the service to me. I ask if they going to turn me back my $100 dlls deposit and or honor it with re stay one more day and says he did not know me and they going to keep the deposit. This happens just know. Let me tell you my bus ticket to boarding time is 2:30 am Sunday, so now I’m homeless in Chattanooga with my belongings at street with few bucks. Want to mention Angie, the maid. She is doing a big effort to keep this hotel running but she is not enough to such a big responsibility!! Again see my videos at google map.

The most disgusting hotel. Had to stay at another hotel. No soap. No shampoo. Just awful

I booked a room ahead of time thinking it would be cheaper than trying to get a room "last minute" anywhere. I reserved a smoking room. After a rough day of driving that ended up being 10 hours, i get to my room. There's a roach on the door and there's no remote for the tv and no way to maually operate it. I discover a fire hazard when trying to find an outlet to charge the phone. I ask for a room with a remote for the tv. I get one--the remote doesn't work. Same type of tv--no manual operation available. There's a dead cockroach on the bath floor. I "need" to also deposit $ for incidentals. When I checkout, ask for a manager, ask for a corporate number ("You'll need to Google that"), and complain about my experience, the gal accuses me of throwing a pen at her, which,I did not, and informs me I won't be getting my $50 deposit back, and tells me to leave. She also said the other refund (for the room, itself), would need to go through Hotels.com since that's where it was booked. Apparently there's no real way to connect to their customer service either. It was good to note they are affiliated with Expedia as well, so there'll be no need to ever use them again either! I have the video of the bug n non working tv, but, apparently, one can't upload videos, pix only.

It was quiet, the staff was very nice, but was had one set of towels and rags for 4 nights, 1 roll of toilet paper, the desk/stand in the room was just broken and no one moved it or Mentioned it

I was unable to stay at the property! They did not recognize my booking. Very unhappy. And to make matters worse, I have been charged/billed ! I am extremely annoyed at this situation. The gentleman at the reception desk was however very friendly and phoned a few other properties. I demand repayment of the charges to my credit card. Fix it asap.

They had trouble making a key or some other transaction.