Overall Ratings & Reviews Courtyard by Marriott St. Joseph Benton Harbor

Check in with Kendall was effortless. He is an outstanding employee, super helpful, knowledgeable, efficient and friendly. My friends and I had an excellent stay to attend our 55th class reunion. Definitely will be back to Marriott Courtyard for our 60th or maybe sooner! Thank you to Kendall and all the super staff.

There was an old wash cloth hanging on the shower head

Stayed one night . 5 miles to the beach. A Walmart right next door

I did not stay. I

Friendly staff!

Great hotel

Excellent location, quiet, comfortable and safe.

I liked everything

Clean, quiet and affordable.

The Hotel within itself was ok but we were on the second floor and all you heard around 2-4 was ppl running down the hallway

Nice place to stay

My guest and I enjoyed our stay here! Our room was very clean and the staff was always very kind!

Room was clean and comfortable, staff was amazing; the only downfall is they don’t offer continental breakfast. They have a bistro to order meals from and a Starbucks. The hotel was located right behind Walmart and seemed safe.

The staff was kind, helpful and ready to serve. Great place to stay!

I love my stay

Basically, the staff was pleasant and they responded to requests we made. It was a family trip and I booked two other rooms for our sons and families. They did issue us the wrong room key and confused our son's room with ours. There was also a broken dresser drawer in our room. Also, I called the front desk because we could not get our thermostat to respond. They said we weren't operating it properly but there was no reading on the thermostat and the problem was never resolved. Luckily the weather was temperate, and we didn't need heating. Overall, the room was clean and quiet with ample parking.

The person who checked us in was nice and personable but checked our son and my wife and I into each other's rooms. We could not get the thermostat to work and it did not throughout our stay but when we called they told us we were not using it properly but there was no reading on the device. Also, very small dresser, with two small drawers was broken.

Excellent property. Very convenient to where we needed to be. The mini golf nearby is not to be missed it looks closed but is in fact open and very nice and fun for something to do. We enjoyed everything except for breakfast not being opened until 7am on Sunday morning. My son was playing in a lacrosse tournament and needed to depart for the field by 6:45am. We were thinking picking a little something up at the inside restaurant would be no problem. Other families were also in the same boat. My son ate peanut m&M's from the concession shop for breakfast instead. Yes, I should have packed something but we were rushing and I thought "oh we're at a great hotel, it will be no problem." For the cost there has to be better response to customers needs.

Very convenient location to the highway. A little bit of a drive into the town, but not a big deal to us. Property was nice and clean. Really liked the room. Had an EV charger which we used. If you like a hidden gem restaurant with unique food, definitely try Houndstooth in Benton Harbor! Amazing!

Near shopping areas. Had electric car plugs for my car.