Is a relaxing place and really clean

Perfect for a quiet and relaxing stay. Beautiful lake views and easy access to the lake in the middle of the beautiful trees and nature. Short drive to town if you want to go out and enjoy the restaurants and town life. Would 100% go back, and recommend to MBH to friends and family

W

The staff was amazing, so kind and helpful. Also, The quietness and the calm was amazing. It was almost like we were at our private resort.

Excellent place to stay, clean and spacious room, staff very friendly but the most remarkable thing is that we left the safe box open with our valuables, passports and cash before they clean the room and everything was there, when we returned, nothing was missing 😀 and the place is amazing the lake 3 minutes away from our room.

If you stay you must have your own transportation

The only thing I would improve is adding coffee in the room. Everything else was very good!

Great place for couples!

The front desk lady helped us a lot. She’s the only can speak english. And she’s super nice. We had a great opportunity!!

Tuvimos muy buena experiencia, el hotel muy bonito y el muelle espectacular. El único inconveniente que tuvimos fue que una noche se pusieron a hacer arreglos con taladro, lo cual fue muy incómodo para poder descansar.

Our fourth stay at MBH. We love the quiet property. Staff and service are excellent as always. Looking forward to our fifth stay

Increible todo aunque si es recomendable llevar carro

El paisaje estaba más o menos pero no abia una alberca normal

Servicio excelente, lugar bello y comida muy rica.

El hotel está súper bien ubicado y el personal es muy amable con muchísima disposición para ayudar. Le falta un poco de mantenimiento en general y el staff es muy reducido. Mejorando estas cuestiones, es un gran hotel para pasar unos días en Bacalar.

In my experience, everything was great; the perfect place to relax and spend time with

The property is in good condition but very far from downtown. Activities are limited and room quality will be 3 1/2 stars. The entrance is in poor condition and needs further improvements.

Muy bonito y agradable. Todo el personal muy atento.

The facilities were good and the restaurant was great. I didn’t love that my room had issues, to start the bathroom looked like it wasn’t properly cleaned, it had shiny spots around the toilet that made me think it was pee from the previous guest. Also we turned on the ac and we woke up with tons of water on the floor, luckily the staff worked on it but it wasn’t the best experience. Finally, we tried using the pool as there was an issue of high winds and the pool is very very small, like 3m by 3 m. We ended up using the pool from a friend of mine that was just a bit smaller.

Very nice place and room