La Serenissima Hotel

Explore La Serenissima Hotel
8.8
Very Good
From 96 reviews
Cleanliness

9.4

Room Comfort

8.4

Service and Facilites

9.4

Traveler Reviews La Serenissima Hotel

Number of reviews per page
20
40
Top reviews
Harold
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Excellent all around,
Kavina
icon-Leisure
Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The location was perfect for walking about with lots cute little shops and restaurants. The breakfast menu was great with a helpful staff. It felt a lot like Bourbon Street in Louisiana during the weekend with the street lined with happy people until the early morning. I ended up joining in my last night and had a fantastic time. The room was nice with a cute balcony looking over the cobblestone streets. I would definitely stay there again.
Read More
Yuri
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

I could list numerous issues with both the hotel and its service. For example, throughout our entire two-week stay, the internet was not working due to unexplained reasons, and the hotel offered no compensation or attempt to address the inconvenience. The only positive aspect of this place is its location.
Michael
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

There is a club beside the hotel. People loud and noisy from 12:00-3:00 am. Honking horns being loud. Terrible terrible terrible.
Pauline
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Front desk gentleman was excellent! Super clean hotel.
William Jeffrey
icon-with Partner
with Partner
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Great stay!
michael
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

what a find!!!!!!!!spotless and excellent rooms ,good breakfast but best of all staff who are very helpful and welcoming. I have stayed at Italian 5 star hotels who could learn from this one--thanks we are a group of well travelled 'older' guys who enjoy short breaks --100% satisfied with this hotel and indeed Palermo
Donald
icon-Leisure
Leisure
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The hotel iand staff are great. The pubs in the area when they are open Wednesday, Friday, Saturday and Sunday are very loud and even with the windows closed you better be a heavy sleeper or you will have to wait until 5am to get some sleep. Other than that the staff is there when needed breakfast was good.
Karen
icon-Leisure
Leisure
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Beautifully clean room and common area. Conveniently located to great restaurants, fish market and shopping. Excellent staff service and breakfast service for 10£. Very comfortable room. The street side room is above restaurants so noise volumes are a bit louder but i was so tired that it did not keep me up.
David
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Very helpful staff.
Hayden
icon-Leisure
Leisure
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Great location, lots of lively options for food and drink. Bed is a little hard and shower very little but staff were very friendly and helpful. Let me check in at 10am because the the room was ready which was fantastic
Melissa
6.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

I liked the location of the property. The hotel was very dated. They were very rigid, I was specifically told that if i was not at the reception by check out time then I will charged extra. Stay elsewhere, there are plenty of hotels around the area.
Denise
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

The staff was awesome and very helpful. Street noise a bit loud. Shower door needs attention. Step down in extra room needs signage. Room 103. Can be very dangerous
Morgan
6.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Cheap rate, dated room, friendly service, terrible bed. You get what you pay for.
C
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

The hotel is in average condition: there is no web access in the rooms and only one AC (of 2) units worked. Otherwise, it is nicely located in the historic center of Palermo with walking distance to all attractions.
David
icon-with Partner
with Partner
8.0
/10
Reviewed 137 week(s) ago

Hotels.com verified review

This location is in the heart of the entertainment District. Great access to bars, clubs and restaurants with a wide variety of each. Can get a little loud if you want to go to bed early but other than that a great location.
Julia
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

The property itself was nice and conveniently located. I just felt there were too many rules, sort of like being held under the watchful eye of catholic nuns and priests. There are several other hotels in the area, so I would recommend choosing another hotel with less restrictions.
Donald
icon-with Partner
with Partner
10.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

Overall an excellent hotel. The glaring issue with me was the filthy entrance carpet and área immediately outside the front door. It gives one the impression that the place is poorly maintained on the inside, which is not the case. Just not a very welcoming appearance. Our shower wand was leaking, so the maids need to pay more attention to the conditions in the room. Very well designed interiors and great location . Certainly would stay again!
Read More
Diana
icon-
8.0
/10
Reviewed 140 week(s) ago

Hotels.com verified review

Excellent staff, great location, modern amenities in a beautiful building in a historic area. Walking distance to shopping, sightseeing and dining. Palermo is a confusing city to get around in at first, and this gem is tucked away, not on a main drag where a hotel can just pull up and drop you off. Its really unique, Id stay there again.
Read More
Nicole
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

Location is the best! Beautiful area to walk around. Only complaint about this hotel was the bed was hard. Everything else was 5-star!
Number of reviews per page
20
40