7.5
Pleasant
From 113 reviews
Provided by travelers on
Cleanliness

7.3

Room Comfort

7.5

Meal

7.5

Location

7.8

Service and Facilites

7.7

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews OYO 1543 Sibayak Ncole

Number of reviews per page
20
40
Customer reviews
Florensia
icon-origin-TRAVELOKA
5.4
/10
Reviewed 159 week(s) ago
Sangat tidak layak untuk dihuni oleh manusia normal dikarenakan kasurnya sangat jorok, berdebu ada bercak sana sini, aroma ruangan bau apek. Yang lebih parahnya kamar mandi wc duduk berdaki sangat tebal gak pernah dibersihkan sampai timbul kerak kotoran manusia. Setelah check in gak sampai 5 menit saya check out balik. Tambahan setiap jendela, besi sangat berkarat nampak kali management quality control tidak ada dan sangat buruk.
Read More
8 people find it helpful
Alvon Y. C. R.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 159 week(s) ago
Uncomfortable place, not clean.
Translated by Google Icon
See original
1 people find it helpful
Roro R. P. S.
icon-origin-TRAVELOKA
6.7
/10
Reviewed 164 week(s) ago
For the price, it's worth it, at a low price but has its own pool. I give this a 10. But not for the bed. I suggest for those who want to stay, bring your own badcover, blanket and pillow. Because the sheets and pillows are damp. The bathroom also doesn't have hot water, so if you want to take a warm shower, go to the pool. But it's okay at a low price 👍.
Read More
Translated by Google Icon
See original
7 people find it helpful
Accommodation's Reply
01 Jul 2022
Hi, thanks for taking your valuable time to rate us. We apologize for the inconvenience and we will definitely try our best to meet your expectations in the future. Regards, Simon
Translated by Google Icon
See original
Teddy T.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 166 week(s) ago
Not good for room facilities, not clean.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
30 Jun 2022
Hi, Teddy! We are sorry to know that your experience with us was not pleasant. We will definitely work on your feedback to give you the best experience next time. Regards, Amelia.
Translated by Google Icon
See original
Profile Picture
Agus S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 170 week(s) ago
It's good that the inn has a hot spring, and the view behind is pretty good. Next time we stay there yes.
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
06 Jun 2022
Thank you for rating us with amazing words, Agus! We will strive to meet your expectations at all times. Hello, Jane!
Translated by Google Icon
See original
Profile Picture
Ayu F. P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 176 week(s) ago
The pillowcase sheets are a bit dirty, the rooms are small, but overall it's really good because of the view and the pool of warm water. Come here again sometime.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
07 Apr 2022
Thank you very much for the positive rating, Ayu! Rest assured, we will definitely work on your feedback and ensure better service in the future. Regards, Ivy
Translated by Google Icon
See original
juni d.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 178 week(s) ago
Really enjoy staying here, what's even more amazing is that the inn has hot bath facilities, the onsen is delicious with local wisdom.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
16 Mar 2022
Hi, June! Thank you so much for being with us. Looking forward to your continued love and support. Regards, Amelia.
Translated by Google Icon
See original
ACHMAD S.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 178 week(s) ago
The water doesn't come out, if you want to take a shower, you have to go to a hot water bath to take a shower, the sheets are damp/wet & moldy, the smell of the room is not good, the service is not satisfactory, the people are indifferent .
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
09 Mar 2022
Hi Ahmad, Sorry for the problems faced. We have noted your feedback and will ensure better service in the future. Have a nice day :) Regards, Jake
Translated by Google Icon
See original
Melawati
icon-origin-TRAVELOKA
8.7
/10
Reviewed 188 week(s) ago
Humid room, hot water for showering at night when it doesn't work. But the service is pretty good.
Translated by Google Icon
See original
2 people find it helpful
Rianto
icon-origin-TRAVELOKA
6.0
/10
Reviewed 206 week(s) ago
Disappointed, the state of the room furniture is improvised without maintenance, the water heater is broken, the mattress collapses.
Translated by Google Icon
See original
3 people find it helpful
Profile Picture
Suharni
icon-origin-TRAVELOKA
6.4
/10
Reviewed 245 week(s) ago
Nice view on the top floor but the water is dead and the bathroom is dirty.
Translated by Google Icon
See original
1 people find it helpful
Menti N.
icon-origin-TRAVELOKA
5.9
/10
Reviewed 249 week(s) ago
The bathroom is dirty, smelly, disgusted, the view is decent but the standard single is like a boarding house room. Most importantly the cleanliness of the bathroom, because the room is cramped so the smell of the bathroom makes it really uncomfortable.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
10 Nov 2020
Hey Jefri, Thanks for sharing this with us and we do apologize for the hassle faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Fajar!
Oskar S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 251 week(s) ago
Very good, I am very happy with the view minus only the warm water, I have to ask the staff to turn on the engine but don't swim, because the swimming pool behind it is hot and warm, so it's nice to relax overall, 4.5 / 5 star.
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
10 Nov 2020
Thank you for sharing your seamless experience, Oskar! Keep giving us the opportunity and we assure you an amazing experience every time. Regards, Bayu!
Aisyah
icon-origin-TRAVELOKA
6.0
/10
Reviewed 256 week(s) ago
There are no facilities, only the room. no toothbrush, no drinking water.
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Ricky e. p.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 259 week(s) ago
No mineral water. No toothbrushes. Disappointed.
Translated by Google Icon
See original
Find this review helpful?
Isman hidayat
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 259 week(s) ago
Highly recommended for those who want to stay at Berastagi, the hotel is clean, the view is beautiful, there is a pool of hot water again! Will stay here again, thank you sibayak ncole.
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Muhammad G. P.
icon-origin-TRAVELOKA
9.3
/10
Reviewed 261 week(s) ago
the family suite room is patent, no treatment
Translated by Google Icon
See original
2 people find it helpful
Profile Picture
Iskandar Z. S.
icon-origin-TRAVELOKA
7.0
/10
Reviewed 265 week(s) ago
Difficult water and electricity sometimes live sometimes dead.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
hijaskar
icon-origin-TRAVELOKA
9.1
/10
Reviewed 265 week(s) ago
Great pool facilities, suitable for families.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
MUHAMMAD N. N.
icon-Family
Family
icon-origin-TRAVELOKA
9.4
/10
Reviewed 266 week(s) ago
The place is cool, not too far from the causeway, the hotel is comfortable, the facilities are also good, the service is steady, friendly. Next time I'll be back again.
Translated by Google Icon
See original
Find this review helpful?
Number of reviews per page
20
40