7.8
Pleasant
From 108 reviews
Provided by travelers on
Cleanliness

7.4

Room Comfort

7.5

Meal

7.4

Location

7.7

Service and Facilites

7.6

People often mention about OYO 1377 Os Residence
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Staff Friendliness (4)
Ambiance (4)
Hotel Area (4)
Room Space (3)
Soundproof (3)
Bedroom (3)
Bathroom (3)
Distance to City Center (2)
Surroundings (2)
Family Friendly (1)
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Traveler Reviews OYO 1377 Os Residence

Number of reviews per page
20
40
Customer reviews
A***f
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The shower is unusable. The pillows smell of drool and the bathroom is extremely dirty.
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Dani S.
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Staycation
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5.0
/10
Reviewed 17 week(s) ago
The receptionist seems to be underpaid, most of them are looking for money to come in. The 100 thousand deposit was lost because of a cigarette butt in the bathroom. If possible, the receptionist should be replaced, most of them are looking for loopholes to take the deposit money. Suggestion for the hotel to replace them. Thank you :)
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B***u
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Business
icon-origin-TRAVELOKA
7.0
/10
Reviewed 24 week(s) ago
It is not worthy to be called a hotel. Don't book here. When you arrive at the hotel, you will be asked for additional costs for the room. They said the application price and the direct price are different. The room is very dirty and smelly
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3 people find it helpful
r***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 44 week(s) ago
It's not clean, let alone the toilet. Please pay more attention😭😭😭😭😭
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M***i
icon-origin-TRAVELOKA
5.0
/10
Reviewed 46 week(s) ago
The bathroom was clogged and flooded to the room. The water was off. The staff was unfriendly. One of the room lights was off so it was dark and the staff didn't want to know.
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2 people find it helpful
K***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 47 week(s) ago
Low budget, comfortable place. Clean.
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1 people find it helpful
E***n
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 51 week(s) ago
Good enough for a budget. Hopefully it will be better.
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M***D
icon-Transit
Transit
icon-origin-TRAVELOKA
5.8
/10
Reviewed 57 week(s) ago
Please pay more attention to room cleanliness.
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Adrial B. J.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 58 week(s) ago
Strategic location close to gas stations and food stalls.
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1 people find it helpful
oneng
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 69 week(s) ago
There is no mirror in the room, and the pillows are hard.
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oneng
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 69 week(s) ago
The room is comfortable. The cleanliness is a bit lacking, and the water problem ran out, and had to wait a long time.
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Muhammad R. F.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 84 week(s) ago
1. Dapat benefit early check in tapi di hotel engga bisa. 2. Engga dapat handuk. 3. Engga dapat odol, sikat gigi, sampo. 4. Sprei kotor. 5. Bantal tipis.
2 people find it helpful
Mitsindo V. P.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 136 week(s) ago
Kamar kotor. Tamu 2, handuk dikasih satu, minta lagi katanya belum datang, suruh tunggu. Pesen kamar 2 ranjang dikasih satu ranjang, katanya gak ada yang 2 ranjang tapi di aplikasi pasang iklan 2 ranjang. Sangat amat kecewa.
5 people find it helpful
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Mora A. P.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 167 week(s) ago
Honestly love everything the same this inn
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2 people find it helpful
Accommodation's Reply
16 Jun 2022
Hi, Mora! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.
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JUNITA S.
icon-origin-TRAVELOKA
4.5
/10
Reviewed 259 week(s) ago
Dirty! Many cobwebs are not really recommended.
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8 people find it helpful
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Ririn
icon-origin-TRAVELOKA
9.7
/10
Reviewed 278 week(s) ago
The place is clean and comfortable.
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2 people find it helpful
S Cristine G. S.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 280 week(s) ago
There are no separate rooms every day even though I checked in for 4 nights and during those 4 nights my room was not cleaned and could not bring guests even where the hotel was free to bring friends as long as I didn't stay.
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5 people find it helpful
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Ahmad g.
icon-Business
Business
icon-origin-TRAVELOKA
8.6
/10
Reviewed 283 week(s) ago
The bed linen is still not clean and lots of strands of hair.
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1 people find it helpful
NATALIA D. N. A.
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 285 week(s) ago
It could be better. Staying here for 15 nights was almost perfect if they paid more attention to detail. On my last night staying, they forgot to clean up the room entirely, only the bed. The trash they forgot to take away. There was also another day when I got to the hotel, I found the floor mat on the top of my suitcase. Beside those two, everything was nice.
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1 people find it helpful
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Ahmad g.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 288 week(s) ago
The place is comfortable and clean but the aminitis is lacking. Brush and no toothpaste
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2 people find it helpful
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