La Batisse Kim Ma Hotel

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Overall Ratings & Reviews La Batisse Kim Ma Hotel

Traveloka (116)
Other sources (22)
8.3
Very Good
From 116 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.3

Meal

8.2

Location

8.2

Service and Facilites

8.1

People often mention about La Batisse Kim Ma Hotel
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Room Space (10)
Distance to City Center (9)
Staff Friendliness (8)
Bedroom (8)
Bathroom (7)
Surroundings (6)
Check-in/out Time (6)
Accessibility (5)
Activity Option (5)
Hotel Area (5)
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Traveler Reviews La Batisse Kim Ma Hotel

Number of reviews per page
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40
Customer reviews
R***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 32 week(s) ago
For a low budget hotel, it’s considered very nice. Everything’s working, no bad smell, room space was huge for our last day in Hanoi to repack our luggage. Location is very close (walkable) to a street with many restaurants, and also close to Lotte Department Center (not Lotte World Tay Ho). Grab to Lotte is also always discounted (around 20k VND only, hotel to Lotte). So you can do your last minute shopping there, and go to airport (30 mins to airport).
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2 people find it helpful
Nguyen
icon-origin-TRAVELOKA
9.4
/10
Reviewed 38 week(s) ago
Very nice, very satisfied with the location and space of the hotel
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4 people find it helpful
Le Thai T. L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 40 week(s) ago
Fully furnished room, enthusiastic consulting and helpful staff
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4 people find it helpful
Quỳnh V.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 41 week(s) ago
My whole family had a really great experience at the hotel. The room was clean, airy, and fully equipped. The staff was very friendly and helpful. The location was convenient, close to many tourist attractions. I will definitely come back and highly recommend it to everyone.
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3 people find it helpful
Nguyễn T. H. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 42 week(s) ago
The staff are friendly, approachable and enthusiastic.
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3 people find it helpful
X***N
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 44 week(s) ago
Great! Clean room, full facilities, soft and quiet bed. Friendly staff, enthusiastic support. Central location, close to many places to eat and visit. Reasonable price compared to quality. Will come back when the opportunity arises.
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3 people find it helpful
Thanh T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 45 week(s) ago
The hotel staff is friendly and supports early check-in. The room is spacious, clean, and reasonably priced. The hotel is located right in the center of Hanoi, convenient for traveling to tourist attractions.
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5 people find it helpful
XUAN B. N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 45 week(s) ago
Great, convenient location.
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4 people find it helpful
Nguyen V. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 47 week(s) ago
Good hotel service, friendly staff, convenient to go everywhere in the city
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6 people find it helpful
Tina T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 51 week(s) ago
Second time here, the room is always clean, the staff is very enthusiastic, no matter what problem you have or need, they handle it very quickly. The location is also clear and easy to find, convenient to go to places to visit. A place to stay to try when coming to Hanoi.
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4 people find it helpful
Ngọc B.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 51 week(s) ago
Enthusiastic and lovely staff. Next time I have a chance to go to Hanoi, I will come back.
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2 people find it helpful
Hien H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 51 week(s) ago
Very good hotel experience, friendly staff
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4 people find it helpful
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Nguyen h. h.
icon-Medical
Medical
icon-origin-TRAVELOKA
8.4
/10
Reviewed 59 week(s) ago
The hotel is clean, the price is not too high. 3 stars, enthusiastic staff. The only problem is that everyone who books must pay attention to rent for 2 hours / day, not 24 hours. And there is no refund. The hotel supports changing from 2 hours to 24 hours, so it is about 600k to 650k.
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10 people find it helpful
Khuu h. d.
icon-origin-TRAVELOKA
7.3
/10
Reviewed 68 week(s) ago
The hotel is located in an alley, inconvenient to drag suitcases + no mineral water, only a mini bar in the fridge, a terrible experience.
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9 people find it helpful
P***n
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 72 week(s) ago
The room was very clean and comfortable. There was even a cute good night card. But the room was not very soundproof. That day, the room next door was watching tiktok while I was sleeping and I could hear it quite clearly =)))
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9 people find it helpful
H***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 75 week(s) ago
The rooms are very clean, the location is not too far from tourist attractions, you can take an electric taxi to the tourist attractions for about 30~60k. The room price is reasonable, the hotel is in a very quiet alley.
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11 people find it helpful
B***i
icon-origin-TRAVELOKA
5.0
/10
Reviewed 83 week(s) ago
I have never felt so frustrated booking a room like this, booked the wrong price, when I arrived at the hotel in the first 2 hours, the staff said there were no more rooms in the class like the one I booked. If I stayed overnight, I would have to pay extra for a higher room class, otherwise I would have to rebook on the room price chart for the class, the whole hotel only had 1 receptionist and no parking. The room was not nice and not worth the money. The experience was too bad, especially the attitude, so everyone should consider before booking.
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13 people find it helpful
V***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.0
/10
Reviewed 83 week(s) ago
The price on the app and at the hotel is not clear. The bathroom lacks toiletries (toothbrush), the shower is broken, the floor is dirty, the room does not have a phone to call the receptionist, why do you have to go down to the counter? The room price is not suitable.
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9 people find it helpful
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Tran N. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 83 week(s) ago
The room is very good, the staff is very friendly, actively supporting the guests' arising matters. I am very satisfied when staying here.
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7 people find it helpful
LE THI B.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 93 week(s) ago
Clean rooms, friendly and enthusiastic receptionist
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4 people find it helpful
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