8.9
Very Good
From 342 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.1

Meal

8.8

Location

9.0

Service and Facilites

9.1

People often mention about Coban Rondo Palawi Resort
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Staff Friendliness (28)
Ambiance (26)
Bathroom (23)
Surroundings (22)
Bedroom (22)
Taste (22)
Wifi (20)
Hotel Area (20)
In-room Dining (20)
Check-in/out Time (18)
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Traveler Reviews Coban Rondo Palawi Resort

Number of reviews per page
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40
Customer reviews
Fariadi P.
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10.0
/10
Reviewed 7 day(s) ago
The hotel staff was very friendly during check-in and check-out. They helped forward the booking to Traveloka when we made a double booking mistake, ensuring we didn't incur any deductions. Free waterfall, archery, and pantball tickets. The rooms and surroundings are comfortable, with ample parking. And of course, the rental rates are cheap and affordable. Coban Rondo Palawi Resort is highly recommended.
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N***H
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
It's really worth it because there's free access to Coban Rondo too. The staff are friendly, the only downside is that they were still smoking while serving guests for check-in. The room is clean, spacious, and there's no problem with the hot water. Breakfast includes a box of rice which is pretty good for that price. I can definitely make it a regular to stay here again if I go on holiday to Malang :). Please don't smoke in the future, Mr. Receptionist :"(
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Fariadi P.
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Leisure
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10.0
/10
Reviewed 3 week(s) ago
The hotel staff was friendly and helpful when we made a double booking error. Highly recommended. The hotel's surroundings are beautiful, comfortable, and quiet. Breakfast and Coban Rondo tickets are included. The service is excellent.
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Jauharul A.
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Leisure
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8.5
/10
Reviewed 3 week(s) ago
Thank you very much for the hospitality
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B***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
We didn't expect to extend our stay here for 2 days, because we initially underestimated it, thinking the facilities were just like a regular cabin. It turned out that when we first arrived, the room was neat, fragrant, and clean, standard hotel standards in general. It's a perfect place to escape from the hustle and bustle of the city, a perfect alternative for campers who miss the natural atmosphere but are lazy to prepare their gear. Here you get everything, a decent room and decent food. What stands out is the extraordinary service of the staff. Our sandals were 'lost' and they really tried to find them and found them! It's truly an extraordinary effort, we really appreciate it. Thank you very much ❤️
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Accommodation's Reply
09 Jul 2025
Thank you for staying with us. Your and your family's satisfaction is our priority. We look forward to welcoming you back.
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Syafa N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel staff are all friendly, the place is very cool and clean.
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Accommodation's Reply
09 Jul 2025
Thank you for staying with us. We look forward to your next vacation.
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T***k
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Initially just looking around at Palawi Resort. Because it was still Friday so it wasn't too crowded. The atmosphere was calm, finally booked 2 Rasamala type rooms via traveloka. The location is near the Coban Rondo tourist attraction. The place is cool, the price is okay, the staff is friendly, the food is okay. The hot water works well, overall comfortable. only the curtains are not very clean. Suggestion: it's time to wash the curtains, the paint on the outside walls of the room might be better repainted so that it looks more attractive.
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Accommodation's Reply
09 Jul 2025
Thank you for stopping by. We appreciate your suggestions, and thank you for your input on our progress. We look forward to your return.
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Madinah
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Nice, comfortable, clean, quiet stay here, will definitely come back here again if I go on holiday to Batu 🤗
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Accommodation's Reply
09 Jul 2025
Thank you for staying with us. We look forward to your return.
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H***n
icon-Leisure
Leisure
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8.7
/10
Reviewed 10 week(s) ago
Service and facilities are okay, but the food is not very varied.
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1 people find it helpful
Accommodation's Reply
09 Jul 2025
Thank you for staying with us. Thank you for your suggestions and feedback. We will take note of them and improve them to provide the best service possible.
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I***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.0
/10
Reviewed 11 week(s) ago
The bed was so dusty that my son started coughing after coming home.
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1 people find it helpful
Accommodation's Reply
19 May 2025
Thank you Sir for visiting our place, for the dusty bed we apologize and we will pay attention again. Before the guest enters, our routine checks first to ensure safety and comfort for the guest. Thank you Sir for the correction and we will fix it again.
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Mas T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
The staff is very friendly and helpful when checking in. Strategic location.
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1 people find it helpful
Accommodation's Reply
19 May 2025
Thank you for visiting our place... We are very happy that you were satisfied with your stay at our place. We look forward to your return...
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R***o
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
recommended for holiday really worth it
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Accommodation's Reply
19 May 2025
Thank you for visiting our place. We are really happy if you are satisfied with our place.. We look forward to your return, brother...
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A***e
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
Good, cheap, quiet and fun.
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5 people find it helpful
Accommodation's Reply
19 May 2025
Thank you, sister, for visiting our place..we are very happy if you are satisfied...
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D***i
icon-Staycation
Staycation
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10.0
/10
Reviewed 13 week(s) ago
The hotel staff were friendly and very helpful with the check-in and check-out process.
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2 people find it helpful
Accommodation's Reply
19 May 2025
Thank you for your visit...we are happy if you are satisfied. We look forward to your return, sis.
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R***a
icon-Staycation
Staycation
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10.0
/10
Reviewed 14 week(s) ago
Service is ok, the place is clean, comfortable, safe, not noisy, cool, spacious and the price is also friendly. 2 days staying here is very satisfying. I got it at gmelina, palawi resort minus 1 there is no AC wkwk, indeed the place is already cool only when I stayed during the day it felt a little hot. Because I usually use AC hehe. Overall recommend 👍
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Accommodation's Reply
19 May 2025
Thank you, brother, for visiting our place. Our place is indeed non-AC... We are happy if you are satisfied with your stay at our place... we are waiting for you to come again, brother.
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Adelia
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Alhamdulillah the hotel is really peaceful, suitable for those who want to relieve fatigue without the noise of vehicles... really makes it very comfortable 🫶 God willing, next time I will bring my family here again thank you for the good service 🙏
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Accommodation's Reply
19 May 2025
Thank you for visiting our place. It is our satisfaction if you enjoy staying at our place. We are waiting for you to come back...
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Siti M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
The staff is friendly, informative and quite helpful, overall it's okay, it's just that the WiFi is hard to connect while the quota is 0.
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Accommodation's Reply
19 May 2025
Thank you sis for visiting our place. Thank you for your feedback, and we will pay attention to your complaints.
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N***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The hotel staff was very friendly and helpful when checking in, the atmosphere was calm and beautiful, the air was very cool even though there was no air conditioning in the room because it was really cold, it was definitely worth staying here
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Accommodation's Reply
09 Jul 2025
Thank you for staying with us. We look forward to your return.
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
VERY CHEAP PRICE, got free entrance tickets to the surrounding tourist areas, compared to city hotels I prefer to return to this resort, it really has an atmosphere and comfort for families, friendly staff, the environment is not too high, not too low, like in the middle of other resorts so it's easy to walk in the morning around the resort without getting tired, I don't want to go home 😂 because it's so comfortable, it's cold brrrrr at least I sleep with a jacket and blanket 😂, the first time I came here I wanted to go back again, even though the food was lacking for me, but it's okay because I can bring a lot of food and cook it myself on the terrace of the room 😍 ANYWAY RECOMMENDED for those of you who are looking for comfortable accommodation 😍
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3 people find it helpful
e***k
icon-origin-TRAVELOKA
8.8
/10
Reviewed 17 week(s) ago
This place is perfect for a moment to calm down from the hustle and bustle of the crowd, relieve stress. The air is cool, fresh, the room is spacious, clean, the service is good and friendly, there is already wifi even though the signal goes up and down, it's understandable in the middle of the forest, the hot water also works well, free tickets to the waterfall. Although the breakfast menu is boxed rice, but the taste is delicious, there is no AC in the room, it is guaranteed to be cold even though it is non-AC if you arrive at the front counter, just say staycation, later it will be checked by the officer and it's free, don't pay again next time, stay here again
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2 people find it helpful
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