8.8
Very Good
From 2,000 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.0

Meal

8.8

Location

8.9

Service and Facilites

9.0

People often mention about HARRIS Hotel & Conventions Bundaran Satelit Surabaya
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Bedroom (37)
Staff Friendliness (35)
Bathroom (32)
Ambiance (31)
Room Space (31)
Hotel Area (31)
Accessibility (28)
Check-in/out Time (27)
Distance to City Center (26)
Wifi (26)
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Traveler Reviews HARRIS Hotel & Conventions Bundaran Satelit Surabaya

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Customer reviews
G***n
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Business
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8.8
/10
Reviewed 6 day(s) ago
Very nice hotel for the price, very clean, cozy, bed was comfortable, air conditioning works flawlessly
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Accommodation's Reply
16 Jul 2025
Dear G***b, Warmest greetings from Harris Hotel & Conventions Bundaran Satelit Surabaya, We are happy to hear that you found great value in your stay and enjoyed the cleanliness, cozy atmosphere, comfortable bed, and perfectly working air conditioning. We look forward to welcoming you back to HARRIS Hotel & Conventions Bundaran Satelit Surabaya. Yours sincerely. Amalia Nur Rizki Room Division Manager
Tutik M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Harris hotel always serves the best. the staffs are really friendly and helpful, the room is comfortable, the surrounding is ambiance. It is quite close to the center of the city, pretty close to some malls and theater, food junction and etc. The swimming pool is very relaxing, the gym is quite complete with music to enjoy while we are exercising. The food and the staffs in the restaurant are the best🥰🥰🥰 cant waitrto stay here again
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Accommodation's Reply
15 Jul 2025
Dear Tutik M, Warmest greetings from Harris Hotel & Conventions Bundaran Satelit Surabaya, We are thrilled to hear that you had such an enjoyable and relaxing stay with us. It is wonderful to know that you appreciated our friendly and helpful staff, comfortable rooms, relaxing pool, and well-equipped gym. We are also glad you enjoyed the convenient location and the dining experience at our restaurant. Your kind words truly mean a lot to the entire team, and we are waiting to welcome you back to HARRIS Hotel & Conventions Bundaran Satelit Surabaya for another memorable stay. Yours sincerely. Amalia Nur Rizki Room Division Manager
A***a
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Recommended. The rooms are clean and comfortable.
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Accommodation's Reply
15 Jul 2025
Dear A***a, Warmest greetings from Harris Hotel & Conventions Bundaran Satelit Surabaya, We are glad to hear you found the room clean and comfortable. Thank you for your visit and we are all looking very much forward to welcoming you back soon at Harris Hotel & Conventions Bundaran Satelit Surabaya. Yours sincerely. Amalia Nur Rizki Room Division Manager
R***R
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
We wanted to add an extra bed but it turns out they don't provide any.
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Accommodation's Reply
25 Jun 2025
Dear R***R, Warmest greetings from HARRIS Hotel & Conventions Bundaran Satelit Surabaya. We are glad to hear that you had a wonderful time with us. Thank you for your valuable feedback. It truly helps us continue improving the quality of our service. Kindly be informed that our Harris Room type is not designed to comfortably accommodate an extra bed. We sincerely regret any inconvenience this may have caused during your stay. Thank you once again for choosing to stay with us. We truly look forward to welcoming you back in the near future. Sincerely Yours, Amalia Nur Rizki Room Division Manager
a***g
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10.0
/10
Reviewed 7 week(s) ago
clean bedroom clean bathroom
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Accommodation's Reply
05 Jun 2025
Dear A***g, Warmest greetings from Harris Hotel & Conventions Bundaran Satelit Surabaya, We are glad to hear that both the bedroom and bathroom were clean. Cleanliness is one of our top priorities to ensure a comfortable stay for our guests. Thank you for your visit and we are all looking very much forward to welcoming you back soon at Harris Hotel & Conventions Bundaran Satelit Surabaya. Yours sincerely. Amalia Nur Rizki Room Division Manager
Nesia N. Y. M.
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Leisure
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9.1
/10
Reviewed 7 week(s) ago
Just arrived, I thought it wasn't a hotel because the position is above the Honda showroom.. it turns out the hotel is above it. At first there was a miss, we were tired and had difficulty controlling our emotions and couldn't understand human error, but the hotel finally had a solution so that those who were initially not enthusiastic became enthusiastic again because of the hotel's maximum efforts.. thank you, hopefully we can always provide the best
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Accommodation's Reply
05 Jun 2025
Dear Nesia N. Y. M., Warmest greetings from Harris Hotel & Conventions Bundaran Satelit Surabaya, We are glad to hear you had a wonderful time with us. We do appreciate your feedback for us to strive to improve our service better towards our customers. Thank you for your visit and we are all looking very much forward to welcoming you back soon at Harris Hotel & Conventions Bundaran Satelit Surabaya. Yours sincerely. Amalia Nur Rizki Room Division Manager
A***s
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Staycation
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10.0
/10
Reviewed 7 week(s) ago
Very tasty and good, can be repeated again.
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Accommodation's Reply
02 Jun 2025
Dear A***s, Warmest greetings from HARRIS Hotel & Conventions Bundaran Satelit Surabaya, We are glad to hear you had a wonderful time with us. Thank you for your visit and we are all looking very much forward to welcoming you back soon at HARRIS Hotel & Conventions Bundaran Satelit Surabaya. Yours sincerely. Amalia Nur Rizki Room Division Manager
G***i
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Staycation
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9.7
/10
Reviewed 10 week(s) ago
A big clean bed with a bolster. It happened to be very close to the location I wanted to visit. Just walking distance from the hotel. There are also many restaurants around. The hotel staff are friendly and sociable. The price is also acceptable. The bathroom facilities are great, the hot water is good.
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Accommodation's Reply
22 May 2025
Dear G***i, Warmest greetings from HARRIS Hotel & Conventions Bundaran Satelit Surabaya, We are delighted to hear that you enjoyed the clean and spacious bed, the bolster is one of our guest favorites. We are glad our location was convenient for your visit and that you found many nearby restaurants within walking distance. It's also great to know you were satisfied with our friendly team, reasonable pricing, and the excellent bathroom facilities. We look forward to welcoming you back to HARRIS Hotel & Conventions Bundaran Satelit Surabaya. Yours sincerely. Amalia Nur Rizki Room Division Manager
A***a
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9.4
/10
Reviewed 10 week(s) ago
The service is still the same as the previous year. Keep it up.
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Accommodation's Reply
16 May 2025
Dear A***a, Warmest Greetings from Harris Hotel & Conventions Bundaran Satelit Surabaya. We are delighted to know that our service remains consistent with your previous stay. Your support means a lot to us, and we will continue to do our best to maintain and improve our service. Looking forward to welcoming you back again at HARRIS Hotel & Conventions Bundaran Satelit Surabaya. Sincerely Yours, Amalia Nur Rizki. Room Division Manager
Mutiara R. P.
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10.0
/10
Reviewed 12 week(s) ago
Good food, friendly and helpful staff during early check-in.
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Accommodation's Reply
29 Apr 2025
Dear Mutiara, Warmest greetings from harris hotel & Conventions Bundaran Satelit Surabaya. We are pleased to know you enjoyed the food and that our team was able to assist you during your early check-in. Your satisfaction is our priority, and we look forward to welcoming you back to Harris Hotel & Conventions Bundaran Satelit Surabaya. Sincerely Yours, Amalia Nur Rizki. Room Division Manager
Rizqi k.
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Staycation
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10.0
/10
Reviewed 13 week(s) ago
The staff is friendly and quick to serve visitors' requests.
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Accommodation's Reply
26 Apr 2025
Dear Rizqi K, Warmest greetings from HARRIS Hotel & Conventions Bundaran Satelit Surabaya We are delighted to hear that you experienced friendly and prompt service from our team. Your satisfaction is our priority, and we look forward to welcoming you back to HARRIS Hotel & Conventions Bundaran Satelit Surabaya. Sincerely Yours, Amalia Nur Rizki Room Division Manager
s***i
icon-Business
Business
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8.8
/10
Reviewed 14 week(s) ago
Gymnastic attraction in the restaurant during breakfast. Friendly staff. Location is far from the city center. Suitable for rest.
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Accommodation's Reply
18 Apr 2025
Dear s***i, Warmest greetings from HARRIS Hotel & Conventions Bundaran Satelit Surabaya. Thank you for sharing your experience with us. We are delighted to hear that you enjoyed the morning HARRIS Move during breakfast. It is one of our fun ways to start the day with positive energy. We truly appreciate your kind words about our friendly staff and are pleased to know that you had a great stay with us. Thank you for staying with us. We look forward to the opportunity of welcoming you back for another exceptional stays. Sincerely yours, Amalia Nur Rizki, Room Division Manager
C***a
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Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
Harris Hotel is one of my favorite hotels in Surabaya. Location and price are perfect, the bedroom is very clean. Try to order food for in-room dining, we ordered fried rice, noodle rice and spaghetti carbonara and the taste is delicious with an affordable price. Good luck!
1 people find it helpful
Accommodation's Reply
14 Apr 2025
Dear C***a, Warmest greetings from HARRIS Hotel & Conventions Bundaran Satelit Surabaya, We are truly honored to be one of your favorite hotels in Surabaya. It is wonderful to hear that you enjoyed our strategic location, great value, clean bedroom, and delicious in-room dining, especially the fried rice, noodle rice, and spaghetti carbonara. Your appreciation means a lot to our team, and we are so happy to know you had a pleasant and satisfying stay. We look forward to welcoming you back soon for another enjoyable experience. Yours sincerely. Amalia Nur Rizki Room Division Manager
Nadia M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
The room is spacious and clean. The staff is friendly. The bathroom floor is slippery but you can ask the staff to put a rubber mat. The breakfast is not to my taste, maybe the menu variety and taste can be improved. Overall, satisfied staying there. The price is also worth it for a room that big
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Accommodation's Reply
10 Apr 2025
Dear Nadia M, Warmest greetings from HARRIS Hotel & Conventions Bundaran Satelit Surabaya. Thank you for sharing your experience with us. We are pleased to hear that you enjoyed our spacious and clean room, as well as the friendly service from our team. Your note regarding the slippery bathroom floor is appreciated — we are glad our team was able to assist with a rubber mat to ensure your safety. We truly value your feedback regarding breakfast. We understand that preferences may vary, and your input on improving the variety and taste of our menu has been shared with our culinary team for further review and improvement. It is wonderful to know that overall, you were satisfied with your stay. We look forward to the opportunity of welcoming you back for another exceptional stays. Sincerely yours, Amalia Nur Rizki, Room Division Manager
S***a
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 18 week(s) ago
Being here for a business trip. The staff was so friendly and helpful.
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Accommodation's Reply
26 Mar 2025
Dear S***a, Warmest greetings from HARRIS Hotel & Conventions Bundaran Satelit Surabaya. We are delighted to hear that you had a great stay with us and that you enjoyed the warm hospitality of our team. Your kind words truly mean a lot, and we appreciate your support. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay at HARRIS Hotel Bundaran Satelit Surabaya. Sincerely yours, Amalia Nur Rizki Room Division Manager.
R***l
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
It's very clean and comfortable to stay in and the staff are friendly. I definitely recommend it.
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3 people find it helpful
Accommodation's Reply
04 Mar 2025
Dear R***l, Warmest greetings from HARRIS Hotel & Conventions Bundaran Satelit Surabaya. We are thrilled to hear that you had a clean, comfortable, and enjoyable stay with us. It is also great to know that our friendly staff made a positive impression on you. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to welcoming you back for another enjoyable stay in the future. Sincerely yours, Amalia Nur Rizki Room Division Manager
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Willy U.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
All good, breakfast is varied and the taste of the food is really the best. The room is super comfortable and clean. The staff is friendly and friendly.
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Accommodation's Reply
01 Mar 2025
Dear Willy U, Warmest greetings from HARRIS Hotel & Conventions Bundaran Satelit Surabaya. We are delighted to hear that you had a great stay with us. It is wonderful to know that you enjoyed our varied and delicious breakfast, comfortable and clean rooms, and the warm hospitality of our team. Your kind words mean a lot to us, and we look forward to welcoming you back for another fantastic stay. Your satisfaction means a lot to us, and we look forward to welcoming you back to HARRIS Hotel Bundaran Satelit Surabaya for another enjoyable stay. Sincerely yours, Amalia Nur Rizki Room Division Manager
R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 week(s) ago
Nice and clean hotel, spacious room, but the mattress I got yesterday was not good, and the coffee beans were not good even though the cream was good. The rest of the hotel service is perfect.
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1 people find it helpful
Accommodation's Reply
23 Feb 2025
Dear R***y, Warmest greetings from HARRIS Hotel & Conventions Bundaran Satelit Surabaya. Thank you for sharing your experience with us. We are glad to hear that you enjoyed our clean and spacious rooms, as well as our excellent service. We appreciate your feedback regarding the mattress and coffee beans, and we will take it into consideration for future improvements. Your input is valuable to us, and we hope to welcome you back for an even better stay in the future. Sincerely yours, Amalia Nur Rizki Room Division Manager
Mukhamad Y. Z.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 23 week(s) ago
Staff was Called my wife by name. Simple things is big impact for rating. Good experience. Thank you
1 people find it helpful
Accommodation's Reply
12 Feb 2025
Dear Mukhamad Y. Z, Warmest greetings from HARRIS Hotel & Conventions Bundaran Satelit Surabaya, Thank you for sharing your exceptional experience. We are delighted to hear that our staff’s personal touch made a positive impact on your stay. Small gestures truly make a big difference, and we are glad it contributed to a great experience for you.Thank you for your visit and we are all looking very much forward to welcoming you back soon. Sincerely yours, Amalia Nur Rizki. Room Division Manager
I***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
My husband said, "It's worth staying here, the food is delicious."
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Accommodation's Reply
10 Feb 2025
Dear l***a, Warmest greetings from HARRIS hotel & Conventions Bundaran Satelit Surabaya, Thank you for sharing your exceptional experience. We are glad to hear you had a wonderful time with us. Thank you for your visit and we are all looking very much forward to welcoming you back soon. Sincerely yours, Amalia Nur Rizki. Room Division Manager
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