Overall Ratings & Reviews Playa Los Arcos Resort & Spa All Inclusive

Great property especially if you want to be in the heart of puerto Vallarta downtown. We stayed in a lovely updated room w/ a nice balcony over looking the pools and a nice ocean view. The food , drinks and staff were awesome! Big thanks to Alejandro, our wait staff on the beach! We will be back!

Check-in was smooth, the restaurant and the food options for the all inclusive were incredible. The staff were very attentive and so kind, we felt just like home. One thing we didn’t like too much was the smell in the room, it was an intense moldy smell and they were remodelling some rooms so I assume they are working on this matter to fix it. Other than that, this hotel is incredible. Fridays are BUSY, so expect the place to be full, specially the pool and restaurant. Lots to do around the area, there’s always something fun to do.

The property is located in zona Romantica has great dinning restaurants the rooms are decent for the price the only thing that can improve on the alcohol for the drinks

Property was nice , clean and friendly staff , food good had plenty of choice

So amazing!!

I liked the location

The lobby, pool and restaurant was nice. Our room was old and smelled of mildew. A bit of a hazard with a step up into the bathroom and the arch design between bedroom and kitchenette is dangerous with having to duck to get around the corners.

All staff very friendly and attentive!

Worst rudest staff and disgusting property

This was our third time staying there. It’s a wonderful location! You can walk everywhere you want to go. Food is really good, great staff. Rooms are nothing fancy but clean and comfortable.

This was a great place on the beach. We did a all inclusive and food and drinks were always great. Guacamole was the best and fresh everyday. Buffett food was amazing and so much to choose from. There were two hot food stations as well as the buffett. We had a lot of fun.

If you like updated hotels this place is not for you. Overall it's just very old. Only 1 place to eat. Food isn't good. I wouldn't return.

Everything was great!!

The food was Amazing

Always try to stay there when in PV. either playa los arcos or los arcos suites. great location at a fair price. staff is awesome. All the guest seem to be a great mode. that should tell you something.

All what we expected. Brought my kids here and they had a great time

We greatly enjoyed our stay at Playa Los Arcos. The immediate beach access (with lounge chairs, umbrellas, towels and beverage service) is the greatest asset. The beach itself is a bit stony and the surf chaotic; if you’re going to swim (many don’t care to!), it’s better to do that south of the picturesque pier/jetty. But the facilities are nice too - particularly the restaurant with tables directly adjacent to the boardwalk, for people-watching, the sound and sights of surf, and gorgeous sunsets while enjoying a beverage or snack! We paid for the all-inclusive feature and were very pleased with the quality and appeal of the food. There is opportunity for improvement in the rooms themselves. They’re small though comfortable, and ours on the 4th floor had a large outdoor porch overlooking the pool area and a view of the ocean. But the quality of the finishes - door frames, paint, door knobs - doesn’t give a 4-star or even 3-star feel. And, though we spent most of our time on the beach or in the common area, it would be nice to have an armchair in the room to make it more relaxing. I asked for and received a tour of a remodeled room, and it was okay and larger, but it faced the street. All in all, we would return, particularly if we found the right price.

we went to room was original old 1960. 4th floor no elevator. not very friendly staff. we got the all inclusive. went to the one restaurant and wife orders a cadillac margy they want to charge extra!!! an hour later I ask for a bottle water they wanted to charge me. That was it. I called expedia that got us a new hotel next day. got a refund

Me gustaron los restaurantes y la alberca y los trabajadores eran muy amables y atentos.

Conveniently located in the heart of Zona Dorado on the Malécon. Friendly & helpful staff who provided excellent service both in the restaurant & on the beach. The buffet always had plenty of choices & there are many other restaurants & pubs close by for other options. The hotel was always kept clean. There were always beach chairs available. The rooms are a little older & smaller. There are a LOT of vendors on/along the beach. We would definitely go back.