Overall Ratings & Reviews OYO 1653 Fajar Residence

I want my deposit money back

Not fully described, bad.

I ordered this hotel only for transit for a short break on the way from Medan to Jakarta. His position was very tired and it was already 10 o'clock at night. I ordered this hotel by application by paying at check-in, because just for a break I ordered a makeshift hotel and before ordering I saw a pretty good review. But this is the first time I ordered a hotel in the application for high-level emotions. When I arrived at the hotel, I met the receptionist, who was really rude, had no manners, no ethics. Because I ordered by application, I knew that I paid according to the application price, it turned out that I was asked to pay according to the room price there, incidentally it was more expensive. You know, I'd better order a better hotel at that price. I called the travel agent to complain directly, finally the owner stepped in saying it was okay according to the price in the application. I ordered 2 rooms with 1 single bed, one twin bed. After entering the room, someone else came and said that the price for the twinbed was different, and asked to be paid again. I immediately said if so I just moved hotels, then the owner said that's okay. Please, the cooperation is clear. I often order things through this application, but this time I was really disappointed. I was also in a very tired position, so I was treated like that. For those who want to stay, I suggest choosing another place, not this hotel. Many thanks!

The rooms are spacious, the parking lot is also spacious. Grocery close by. The thing that made me already covered was a blanket, why did anyone step on it, I opened the blanket, there was a stain on the bed sheet. Luckily they are friendly, they want to change rooms immediately. But still, I don't know why there are still hairs left on my mattress. Yes, I wagged it off.

Great service, clean room conditions, guaranteed, satisfied.

I booked a room here for 10 nights, and I was not satisfied because during my stay my bed sheets were never changed and the room was never cleaned (and never had 1 water), so I couldn't take a shower. Too bad.

I got very good service and very good room quality.

When it arrived, the receptionist said, the order had not yet entered their system, so my family and I had to wait about 30 minutes, tired. Apparently my order room had not been cleaned, even though he said the room was empty one day before, so the receptionist hurriedly cleaned the perfunctory course certainly not clean because of the rush. forgot to replace the toiletries. Fate, Then here I was asked to pay Rp. 100,000.00 for the deposit he said. I was surprised, at the other Oyo Inns how come I never asked for a deposit like that? Although later when checking out he said the deposit money was reversed. Continue to park the car carelessly so the car is difficult to enter or exit. Hopefully further improvement from management.

Clean, neat, very cheap price with AC, it is recommended for those who bring a vehicle.

Secure parking, friendly price, near mosques and churches, clean comfortable rooms, okay service.

Clean rooms, spacious parking, friendly waiters, only the WiFi facilities are requested to be improved

Satisfying only need the exhaust fan in the bathroom.

Actually I like this inn because besides the rooms are clean and comfortable enough, the clerk and owner are quite friendly to guests, the environment is also quiet because there is some distance from the main road. The view of the front yard is very beautiful because it directly faces the church. Wide and safe parking. Unfortunately for the top floor there is no wifi, because for me the wifi facility is one of the most important facilities for a modern inn like this. Please don't only connect the lower floors to the wifi network, but it's better so that all rooms in this inn can access.

The price is cheaper & place was nice

The receptionist was very friendly, the room was clean because the hotel was still new so the equipment was still new, the hotel owner was also very friendly, yesterday my order from the application was not appropriate, so the father who had the hotel gave me a lightening up, really recommended for those who were on a standard budget and wanted convenient facilities #bagi Application users please check first for an order, after ordering do not remove the application until it has been paid for. Because it can cause our orders to change.

Great, clean and comfortable I check-in at 2 pm still being served, as long as it's important to confirm to the owner.