This is the second time we have stayed at Citadines Islington. On both occasions, the premises were clean and staff friendly and helpful. This time on leaving, my wife encountered a problem. Elisabeta dealt with the situation quickly, professionally and to my wife’s satisfaction. On both occasions my wife had helpful interactions with a Portuguese (?) member of staff. She thinks he might be a handyman. Both times, he was very helpful and always had a cheerful smile.