Excellent hotel on Queens Promenade, friendly staff and very clean rooms. Breakfast a bit expensive at £14 full English or £10 Continental per day.
Four floors with a very small lift with two metal gates rather than a door.
My room on the third floor was very comfortable though the window was in a strange place behind the TV in the corner so there was little natural light i the room.
Bus stops right outside the hotel and electric railway just a 5 minute walk away .
I would recommend this hotel and would stay there again .
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Alison Aiisha
Business
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Throughly enjoyed my stay here.
Nice room, great breakfast, friendly staff.
Ian
10.0
/10
Reviewed 46 week(s) ago
Hotels.com verified review
We had perfect 3 day stay with attention to every detail by the staff. The very traditional hotel had many original features and I would be hard pressed to find any criticisms.
My wife and I were both equally happy with our stay.
Verified traveler
8.0
/10
Reviewed 52 week(s) ago
Hotels.com verified review
Great hotel with friendly staff. On street parking is avaiable but limited to 16 hrs in any 24 hrs. Having said that I didn't see a single parking attendant enforcing it all week.
Suzanne
Leisure
8.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
The rooms at the Regency were large and very comfortable. The staff was very nice and helpful. Good location in Douglas but at the far end or the beach walk away from town.
David
Business
10.0
/10
Reviewed 58 week(s) ago
Hotels.com verified review
Never stayed here before but will do again
Lovely place
Gabriel
Leisure
10.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
From the front desk through the rest of the property, everyone was exceptional. I’m very grateful for the experience I had there. Tim and Claire at the front desk were great and the staff serving drink and food were very accommodating and kind. I would highly recommend staying there again and probably will do it again myself, given the opportunity.
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Aamar
Family
10.0
/10
Reviewed 64 week(s) ago
Expedia Group verified review
Nice
Robert
10.0
/10
Reviewed 84 week(s) ago
Expedia Group verified review
Very quaint and classic. Like stepping back in time.
Mr J E
Leisure with Partner
10.0
/10
Reviewed 97 week(s) ago
Expedia Group verified review
Everything you need was in the room.
Julie
10.0
/10
Reviewed 98 week(s) ago
Hotels.com verified review
A friendly hotel offering excellent old-fashioned service. I really enjoyed my stay at the quiet end of the promenade in Douglas, with views over the bay.
Kevin
Leisure with Friends
10.0
/10
Reviewed 100 week(s) ago
Expedia Group verified review
Our recent stay at The Regency was superb. The property and facilities are all great but it was the people working there that really made it. Polite, professional, friendly and incredibly helpful. Everyone we spoke with was brilliant. Many thanks to all at The Regency.
Nick
10.0
/10
Reviewed 101 week(s) ago
Hotels.com verified review
Lovely hotel at the quieter end of Douglas promenade. We had a fantastic sea view room. The service was excellent and the food very good. Will definitely stay again.
Robert
Friends and Family
8.0
/10
Reviewed 105 week(s) ago
Hotels.com verified review
Hotel with lots of character, quaint, not a critism, but like stepping back in time which is refreshing compared to more 'modern' hotels.
Malcolm
Leisure with Partner
10.0
/10
Reviewed 106 week(s) ago
Expedia Group verified review
Very pleasant. Friendly staff.
Breakfast a real let down -everything else great.
Loved the lift!
Kelly
Leisure with Partner
10.0
/10
Reviewed 108 week(s) ago
Expedia Group verified review
On the waterfront, convenient, clean
Lindsay
Leisure with Partner
10.0
/10
Reviewed 110 week(s) ago
Expedia Group verified review
Wonderful location, staff were friendly and competent.
Elizabeth Sara
Leisure with Partner
8.0
/10
Reviewed 110 week(s) ago
Expedia Group verified review
No info re booking table for dinner. Had to go elsewhere for wedding anniversary dinner.
Not told saturdays breakfast starts 8 am so no food taken although paid for, prior to going to airport.
Toilet seat did not fit pan so not comfortable.
Otherwise staff friendly and helpful with bus times, directions etc.
Hazel
10.0
/10
Reviewed 150 week(s) ago
Hotels.com verified review
Hotel was lovely and clean. Very friendly staff and would love to stay again in this hotel. Super location.
Paul
2.0
/10
Reviewed 159 week(s) ago
Hotels.com verified review
The room G03 was dark, gloomy, no natural ventilation, obscure glass, no view, smell of spray disinfectant.
Totally unacceptable, no alternatives available so we checked out straight away.
Money refunded!
Never use them again!