6.5
Pleasant
From 265 reviews
Provided by travelers on
Cleanliness

6.3

Room Comfort

6.2

Meal

6.7

Location

6.8

Service and Facilites

6.3

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Traveler Reviews SPOT ON 1971 Hotel Dewi

Number of reviews per page
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40
Customer reviews
Suhartono
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6.3
/10
Reviewed 107 week(s) ago
Strategic location. Unfortunately the application with the hotel is not compact. Order single bad. Room AC and warm water can be double bad using a fan. There is no qibla direction.
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M MAS U.
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6.0
/10
Reviewed 109 week(s) ago
No recommended, bad receptionist service, dirty rooms like the bathroom, given a mattress, horror, no AC, broken bathroom.
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tina u.
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4.8
/10
Reviewed 109 week(s) ago
There are ghosts and it's not clean enough. I couldn't sleep all night because I was disturbed by other creatures 🥺.
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1 people find it helpful
JUMAYYAH
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6.3
/10
Reviewed 109 week(s) ago
A little scary because it's quiet.
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1 people find it helpful
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Zergio A.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 120 week(s) ago
The floor has never been mopped. The room feels like the bathroom is on the bed. The TV only has 2 colors (it's broken), there's no hot water. Many dark alleys, lack of light. But it's pretty early in the morning to get tea and coffee.
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3 people find it helpful
Olala
icon-origin-TRAVELOKA
4.8
/10
Reviewed 132 week(s) ago
The hotel is horror and seems scary when at night the facilities are very inadequate.
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3 people find it helpful
Sibolang 1.
icon-origin-TRAVELOKA
8.1
/10
Reviewed 134 week(s) ago
Saya senang berada di sini, kamar dan parkirannya luas, kebersihannya ok, karyawannya ramah. Recommended bagi yang ingin menginap di Jombang. Sampai saya nginap di sini 3 malam karena merasa nyaman.
2 people find it helpful
Grace G.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 136 week(s) ago
Sangat melelahkan karena harus manual naik ke lantai 4.
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Hari R. F.
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7.8
/10
Reviewed 138 week(s) ago
50Rb for a 2-bed room without air conditioning, but there is a fan and the bathroom also has a bit of a scary aura . I think it's really worth it for 50 thousand to get a hotel near the toll road instead of sleeping in the rest area, right?
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4 people find it helpful
Eka N.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 141 week(s) ago
Very disappointed, the 3 day reservation was said not to match the price. Well, who set the price, why did they even say the price was not appropriate. Ordered rooms that use AC instead want to be given a fan. I don't come here anymore, not really recommended.
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9 people find it helpful
heru johan
icon-origin-TRAVELOKA
5.4
/10
Reviewed 142 week(s) ago
I want CI, but the receptionist says that my traveloka code doesn't exist, wait a long time and just say I just entered, even though I've paid from d-2, the service is not good, and the condition of the hotel is SERAM, check the room, SERAM immediately CO right away. No recommended!
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4 people find it helpful
Citra A.
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6.0
/10
Reviewed 148 week(s) ago
It's a bit scary when you enter, even though the price is cheap, it's not worth it at all :(.
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3 people find it helpful
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Firmansyah S.
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5.1
/10
Reviewed 153 week(s) ago
Please correct the information provided in the application. The price listed in the application is much different from the actual price. The price of 90,000 per night in the written application includes ac facilities, but it turns out that this is not the actual fact. The price of 90,000 per night is only for fan facilities and in the room there is no exhaust or window so there is good air circulation. So, I was asked to add if I wanted ac for 80,000 per night. Then, there was an argument between me and the hotel receptionist. Finally, the receptionist asked for an additional 50,000 per night, so for an air-conditioned room 90,000 + 50,000 (not including breakfast, no tissue, no water cooker, no hot water and plain water, bathroom looks not clean, tv available old model tv size 14 inches) because I was annoyed, I finally changed the train schedule. Initially I had 3 nights (3 July, 4 July, 5 July, 6 July 2022) at this hotel, but I only had 2 nights. On July 5, 2022 I checked out at 2 am and took the train on July 5, 2022 at 5 am. For information, so that in the future there will not be the same incident as what I experienced at this Dewi Hotel. Through this article, I hope that improvements will be made as appropriate so that I as a consumer/customer do not feel cheated or even become a victim of invalid information/information that does not match the actual facts. Thank you. - Firmansyah, S.H. -
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12 people find it helpful
Mara G. H. H.
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4.5
/10
Reviewed 155 week(s) ago
The hotel has shaman vibes, from the front to the room, it's served badly.
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1 people find it helpful
Accommodation's Reply
14 Jul 2022
Hi, Mara! We are sorry to know that your experience with us was not pleasant. We will definitely work on your feedback to give you the best experience next time. Regards, Amelia.
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Moch S.
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5.5
/10
Reviewed 156 week(s) ago
Cleanliness is not maintained and the facilities are bad.
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Accommodation's Reply
14 Jul 2022
Hi Moch! We regret that the stay was not a great experience. Hope to have another opportunity soon so we can make up for it for you with a great stay ahead. Greetings, Jane!
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Achmad
icon-origin-TRAVELOKA
6.5
/10
Reviewed 158 week(s) ago
1. There is an additional fee of 50 thousand when you want to check at the reception on the grounds that the price sold is travelled, it doesn't match the offline price. 2. Bed rooms are not good, many pie beds are already protruding.
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5 people find it helpful
Accommodation's Reply
01 Jul 2022
Hi, thanks for taking your valuable time to rate us. We apologize for the inconvenience and we will definitely try our best to meet your expectations in the future. Regards, Simon
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Siti S.
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6.0
/10
Reviewed 159 week(s) ago
Service is not good. Jutek all. Lots of mosquito black towels. The most unpleasant thing is Ms. service at the reception and gentlemen who deliver to the room, the service is not good. Very disappointing. Crazy.
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5 people find it helpful
Accommodation's Reply
16 Jun 2022
Sorry for the hassle you faced, Siti! We've marked a note for the experience you had this time. Rest assured, that we will endeavor to ensure a pleasant stay with us in the future. Greetings, Jane!
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Nora I. C.
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8.5
/10
Reviewed 159 week(s) ago
Room kind of big, floor clean. You get more then what you expected with the price. Near city closes to everywhere.
1 people find it helpful
Accommodation's Reply
16 Jun 2022
Hi, Devi! We are happy to know that you liked our services. Have a pleasant day ahead :) Regards, Jane!
Laila
icon-origin-TRAVELOKA
6.4
/10
Reviewed 160 week(s) ago
Very spacious hotel. Great street location and easy to find. Spacious parking. Old building but well maintained. Rooms of various classes. Order via the application using AC, but it turns out that you can't get the AC one, and it seems to bounce, meet the others, if you come here, get ready for mosquito repellent lotion.
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3 people find it helpful
Accommodation's Reply
16 Jun 2022
Hi, Laila! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Simon
Bahrul U.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 162 week(s) ago
This is the first time checking in at the hotel does not match the application. In the picture there is air conditioning but when we come to the place we are told to add 50k money, the staff, the staff is not friendly, the service is not satisfactory, we check in and pay, the impression is that we are not appreciated as guests. I'm really sorry, I'm really disappointed that the hotel is quiet like a haunted house.
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8 people find it helpful
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