Kumara Serenoa by Lopesan Hotels

Explore Kumara Serenoa by Lopesan Hotels
8.8
Very Good
From 278 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.0

Traveler Reviews Kumara Serenoa by Lopesan Hotels

Number of reviews per page
20
40
Top reviews
floyd
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Low-rise, relaxed, uncrowded, clean, nice breakfast buffet
Andrew
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Lovely hotel and staff. Plenty of staff to ensure all remained clean and spotless and they do work tirelessly to this end too. Reception staff always nice, pleasant and helpful too. Food and drink fairly priced and of good quality too, so no complaints. Pool area very clean and plenty of beds available for all. I liked that there is no smoking pool side. A smoking area is provided not too far away.
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Ewa
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The hotel was really good from the start to finish!
Venujah
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

We really enjoyed our stay at Kumara. It was a great place for family; it has a shallow pool for small children as well as a small play area. The layout allowed us to stay outside our room whilst being able to watch our little one in these areas. The hotel was extremely clean. Only negative we have is food could be better for small picky eaters, by no means healthy but suggestions would include eg pizza, chicken nuggets; (there was more variety for adults).
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Rubishaa
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Very secluded and all nice staff, always accommodating and letting us know all the information required for our stay.
Kristie
icon-
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

I enjoyed my stay here, even though it was very short. Just to sleep before an early morning flight. I really appreciated how they assisted me in arranging a taxi to the airport the night before my flight. And, since I’d be missing the included breakfast, they packed me a bagged breakfast/lunch of donuts, a sandwich, an apple, and a bottle of water. Very kind of them and exceptional customer service. The room was also clean and comfortable. I’d stay there again and I definitely recommend it to other travelers. Thank you!
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Mark
icon-
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Lovely and peaceful. Nice rooms around a large pool which was heated in the winter. Beds are comfortable and bathrooms are lovely. Breakfast was ok, plenty of choice but can be busy. All staff were friendly and the entertainment (activities during the day and poolside and evening entertainers) were great. The only downside is the location, it’s a long walk to anywhere else or a taxi and the footpaths locally are terrible.
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Sandra
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Perfect stay
Adrianna
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Overall the hotel was lovely, breakfast was very good, staff was very friendly and kind. The lady from entertainment team was great with pilates and stretching classes. However, there were a lot of 'hidden' fees which I didn't like. You want to play ball pool - pay; want to use safety box in your room? pay. You need to iron your clothes? you need to pay for laundry service per each item you need to iron. Also, if you opt in for all inclusive a lot of drinks are not included in it. It didn't matter much for me as i'm not a drinker. Location wise - if we didn't have a car it would be tricky as the hotel is bit far from main centre.
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Michael
icon-
10.0
/10
Reviewed 85 week(s) ago

Hotels.com verified review

This property delivered on all the images they offer in their profile. Contemporary, clean, great staff, and great experience. The 1 thing is that is somewhat remote from the dunes or town. If you prefer all inclusive - a great option. Otherwise reception will call you a taxi within minutes.
JAY
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 97 week(s) ago

Hotels.com verified review

The hotel has a nice entrance and lobby area where you can sit and enjoy views of the rest of hotel. I got my room just after 2pm (check in time). There are lower rooms down at pool area level and upper rooms which surround the pool one level up. There is an optional secluded adults area which have same rooms and a small pool which you pay extra for if you want to be away from busy family area main pool. Junior suites were decent. Nice bedroom, small lounge with TV, and a nice spacious modern bathroom with shower. They forgot to put a coffee machine in my room. You only get water bottle on first day, rest of time you need water you've to purchase. I found the AC in room a bit weak, you don't feel it much coming out of vents. You have to put it on for sometime for the room to get to required temperature. Restaurant area has a bar near pool where you can have drinks and snacks. Service is ok... But some of the staff can't speak /understand English well enough in my view. You have to repeat yourself. Main restaurant area seating is ok, slightly small and congested compared to other hotels I have been. So you keep having to dodge people if the place is busy. Food is average in my view. Fish was terrible. Other dishes such as beef and chicken were good. Not a huge selection of deserts like other hotels. Service was friendly enough and efficient. Parking is available outside.
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ian
8.0
/10
Reviewed 109 week(s) ago

Hotels.com verified review

Nice hotel , location away from resort centres so need car or taxi , no amenities close by
Claire
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Very quite resort we was 20 girls on a hen do! We wasn’t being loud but two people asked us to keep noise down we was only talking around the pool in the middle of the day! Great for family’s and older people. They should provide free water in the rooms. And coffe in room is only one per person per day.
Andrew
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 133 week(s) ago

Hotels.com verified review

Have stayed here a few times, it’s great for a relaxing break with a nice pool
Ross Oliver
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 154 week(s) ago

Expedia Group verified review

Great hotel and excellent staff. I just didn't like the location. Nothing near by and the surrounding area is run down and empty. Hotel is fantastic so we just stayed inside for three days .
Deborah
icon-Leisure
Leisure
10.0
/10
Reviewed 155 week(s) ago

Expedia Group verified review

The hotel was very clean and the rooms were comfortable. The staff were very efficient and looked after you
Katarzyna
icon-with Partner
with Partner
10.0
/10
Reviewed 160 week(s) ago

Hotels.com verified review

Amazing place with amazing service!
Dragan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 164 week(s) ago

Expedia Group verified review

Wonderful staff. Amazing pool and overall beautiful property.
Antonia
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 171 week(s) ago

Expedia Group verified review

This was a lovely property but quite remote, if you want to walk to playa Del ingles it’s 40 mins as you can’t get through bu the golf club sand dunes so on the map it looks like you are really close , also no tea making facilities, only coffe machine which was disappointing
Stephen John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 179 week(s) ago

Expedia Group verified review

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