7.3
Pleasant
From 43 reviews
Provided by travelers on
Cleanliness

7.2

Room Comfort

6.9

Meal

8.0

Location

7.6

Service and Facilites

6.7

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Traveler Reviews Apatel The Oak Tower Pulo Gadung

Number of reviews per page
20
40
Customer reviews
Virsza R.
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Staycation
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5.3
/10
Reviewed 47 week(s) ago
The room you got did not match the picture ordered.
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3 people find it helpful
Accommodation's Reply
06 Aug 2024
Hello Virsza, can you tell me what the discrepancy is? Thank You.
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The Jauw Tong
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5.2
/10
Reviewed 103 week(s) ago
Tempat ini memiliki managemen yang sangat buruk, AC dalam kamar rusak dan tidak dapat diperbaiki sehingga kami perlu tidak satu malam tanpa ada AC yang menyala di ruangan. Kebersihan kamar juga tidak diperhatikan, karena ruangan tidak dibersihkan sama sekali sebelum tamu datang, baik lantai ataupun tirai maupun spreinya. Kamar mandi juga mampet, dimana air tidak dapat mengalir langsung ke saluran pembuangan. Tempat ini tidak layak untuk ditinggali, sebaiknya ditutup dulu dan diperbaiki sebelum ada orang lain yang meninggali tempat ini, daripada ada orang lain lagi yang terjebak di tempat ini.
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1 people find it helpful
Accommodation's Reply
17 Jul 2023
Hello sis The Jauw Tong, thank you for staying at Apatel. We apologize for the shortcomings and inconvenience during your stay, we will evaluate and improve the quality of our services. Thank You.
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nia w.
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6.3
/10
Reviewed 104 week(s) ago
The apartment is okay, it's just that the unit is less comfortable. The air conditioner often turns off, because it seems that the timer is used, the sheets and pillowcases are dirty.
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8 people find it helpful
Accommodation's Reply
17 Jul 2023
Hello sis Nia, thank you for staying at Apatel. We apologize for the shortcomings and inconvenience during your stay, we will evaluate and improve the quality of our services. Thank You.
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NOOR A. S.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 148 week(s) ago
Plus: Apart cukup elit dan baru, ada balkon, kolam renang oke. Ada foodcourt. Kamar bersih, ada kulkas. Minus: bawa kendaraan jika parkir dihitung perjam dan parkiran agak susah. Harus janjian dengan yang pegang kunci dan saya sampai nunggu 2 jam padahal sudah janjian sebelum datang, tidak ada wifi.
2 people find it helpful
Soraya H.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 149 week(s) ago
Kalau bisa kasih bintang 0 rasanya mau kasih 0, ga worth it sama sekali buat harganya! Dikasih gratis aja rasanya ogah! 1. Tempat kotor liat aja tuh ada bekas kecoak mati dan tempat tissue yang debunya nempel. Debu dimana-mana. 2. Warna sprei dekil sampe belang sama selimutnya dan bau. Anduknya juga. 3. Staff ga ramah dan pas dicomplain admin kantor pusatnya pun ga ada minta maaf sama sekali! Attitudenya 0. 4. Dateng mau bersihin kamar tanpa konfirmasi ke kami yang nginep dan "maksa" harus kami ikutin jadwal mereka padahal yang salah siapa. 5. Kalau mau bonus ditemenin "sama yang ga keliatan" juga bisa di sini. Silahkan sewa kalau mau uji nyali. Dikasih gratis nginep pun ga mau next time kemarin sudah terlanjur karena mepet waktu! Sayang ga bisa masukin video! Totally 0/100.
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6 people find it helpful
Alpurkon Alpurkon
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8.5
/10
Reviewed 151 week(s) ago
Cool comfortable clean. Location near food center and mart.
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5 people find it helpful
Edo A.
icon-origin-TRAVELOKA
5.2
/10
Reviewed 177 week(s) ago
This apart has a good location, but their service need to be improved a lot, here 's the list oh my dissapointed: 1) Check in time is not sure. 2) After I enter the room, not clean enough, so I ask to clean my room, but their staff unavaible, my room can be cleaning by 8pm, yes 8pm so I just wait until my room get cleaned.
3 people find it helpful
Indah
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8.5
/10
Reviewed 181 week(s) ago
The service is good, clean too, the swimming pool is also good, next time I will subscribe here.
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2 people find it helpful
Syhaiful Anwar
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5.7
/10
Reviewed 231 week(s) ago
The staff is badly late. better if it's late This cannot be reached even though it is waiting in front. but didn't come. make people panic. What time does the appointment come at what time. Really bad.
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8 people find it helpful
Aditya N.
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6.0
/10
Reviewed 231 week(s) ago
There are no towels and parking is very difficult.
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3 people find it helpful
Irana O.
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5.4
/10
Reviewed 239 week(s) ago
The apartment does not match the price, the facilities are not satisfactory and very minimal like a low budget lodging which is 100 thousand 😂. and having to deposit 300 thousand, the return is a maximum of 7 days, not on the same day, really disappointed :(
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4 people find it helpful
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Della A. C.
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Business
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8.5
/10
Reviewed 269 week(s) ago
Room facilities are appropriate and clean.
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1 people find it helpful
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Della A. C.
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Business
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8.5
/10
Reviewed 271 week(s) ago
Complete facilities, AC, TV, bathroom and full kitchen. Clean and easy access.
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1 people find it helpful
Dwi A. S.
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6.0
/10
Reviewed 289 week(s) ago
Tour and access errors when rising, all had every security.
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1 people find it helpful
Mega S. F.
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Family
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10.0
/10
Reviewed 291 week(s) ago
Staying at Apple is always satisfying. Clean rooms. OK facilities. the staff are friendly. The check-in check-out process is not difficult. easy. Next, want to come here again.
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5 people find it helpful
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