Central City Family Residence

Explore Central City Family Residence
8.4
Very Good
From 774 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.4

Meal

8.2

Location

8.5

Service and Facilites

8.5

People often mention about Central City Family Residence
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Staff Friendliness (42)
Ambiance (42)
Bedroom (42)
Room Space (40)
Bathroom (39)
Accessibility (33)
Distance to City Center (32)
Hotel Area (32)
Wifi (29)
Family Friendly (28)
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Traveler Reviews Central City Family Residence

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40
Customer reviews
D***i
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 26 week(s) ago
Thank you. It was a pleasure to stay here. The reception staff, both ladies and gentlemen, were very kind and friendly. The price was affordable and the food was easy to find.
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Accommodation's Reply
29 Mar 2026
Thank you for your stars and feedback. We sincerely hope to welcome you with your relatives, family, and friends. Thank you very much. We are open 24 hours a day, including reception, smoking area, and parking. There is a café and a large outdoor parking lot. If you need any assistance, please let the reception desk know immediately. We will help you as soon as possible. Thank you.
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S***i
icon-origin-TRAVELOKA
6.7
/10
Reviewed 28 week(s) ago
What was advertised did not match reality, chose a cheap room with a separate bathroom but the app did not explain that it was a shared bathroom, then upgraded to one with an en-suite bathroom, and look at what was in my video, 24 hours 250 thousand is really not worth it, and this is the only time I stay here.
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Accommodation's Reply
16 Mar 2026
Thank you for your star rating and review. After we investigated your issue, we found that all information for each room is clear in the Traveloka application (please read before booking). We tried to assist you, and you selected a room and agreed to the terms and conditions, even though your check-out time was later than scheduled. If you do not agree, please do not stay and you can cancel your selected room. If you need assistance, please inform the reception immediately. We will help you as soon as possible. Thank you. Note: A refund will definitely be issued.
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A***f
icon-origin-TRAVELOKA
9.1
/10
Reviewed 28 week(s) ago
Nice place, Namaste. No need to enter an alley, there's plenty of food around.
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Accommodation's Reply
06 Mar 2026
Thank you for your review and rating. We hope to welcome you, your family and friends back again. We apologize for any inconvenience caused. Our restaurant is open 24 hours a day and has a reception counter, a smoking room (please inquire at the reception counter if you would like the lights turned off), and parking. We also have a coffee shop and ample parking. If you have any questions, please contact the reception counter. We will respond as soon as possible. Thank you!
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I***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 29 week(s) ago
Nice, near the balcony, close to TP and BGJ
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Accommodation's Reply
02 Mar 2026
Thank you so much for your review and rating. We hope to welcome you, your family and friends back again. We apologize for any inconvenience caused. Our restaurant is open 24 hours a day and has a reception counter, a smoking room (please inquire at the reception counter if you would like the lights turned off), and parking. We also have a coffee shop and ample parking. If you have any questions, please contact the reception counter. We will respond as soon as possible. Thank you!
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Verified Traveler
icon-Staycation
Staycation
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8.4
/10
Reviewed 31 week(s) ago
Not bad for a minimal budget
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Accommodation's Reply
19 Feb 2026
Thank you for your review and rating. We hope to welcome you, your family and friends back again. We apologize for any inconvenience caused. Our restaurant is open 24 hours a day and has a reception counter, a smoking room (please inquire at the reception counter if you would like the lights turned off), and parking. We also have a coffee shop and ample parking. If you have any questions, please contact the reception counter. We will respond as soon as possible. Thank you!
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F***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 34 week(s) ago
back to the hotel in the middle of the night, the parking lot was closed, finally the motorbike was put outside even though it was a bit messy, then in the morning when I woke up and wanted to go out I was surprised to see the motorbike was gone, eh it was already put into the parking lot by the officer. hehe salute to the officer thank you very much sir
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2 people find it helpful
Accommodation's Reply
31 Jan 2026
Thank you for your review and rating. We hope to welcome you, your family and friends back again. We apologize for any inconvenience caused. Our restaurant is open 24 hours a day and has a reception counter, a smoking room (please inquire at the reception counter if you would like the lights turned off), and parking. We also have a coffee shop and ample parking. If you have any questions, please contact the reception counter. We will respond as soon as possible. Thank you!
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T***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
Overall it is very good and the service is friendly and directed to the room. Blessings and success always 🙏
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Accommodation's Reply
27 Jan 2026
Thank you for your review and rating. We hope to welcome you, your family and friends back again. We apologize for any inconvenience caused. Our restaurant is open 24 hours a day and has a reception counter, a smoking room (please inquire at the reception counter if you would like the lights turned off), and parking. We also have a coffee shop and ample parking. If you have any questions, please contact the reception counter. We will respond as soon as possible. Thank you!
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I***n
icon-origin-TRAVELOKA
9.1
/10
Reviewed 34 week(s) ago
It's just a shame you can't extend the check out time.
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Accommodation's Reply
27 Jan 2026
Thank you for your review and rating. We hope to welcome you, your family and friends back again. We apologize for any inconvenience caused. Our restaurant is open 24 hours a day and has a reception counter, a smoking room (please inquire at the reception counter if you would like the lights turned off), and parking. We also have a coffee shop and ample parking. If you have any questions, please contact the reception counter. We will respond as soon as possible. Thank you!
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N***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
The hotel staff was very friendly, and the admin was responsive via WhatsApp. I booked a room 10 days before departure and got a price of less than 200,000 Rupiah for two days through the app. The room was clean, the air conditioning was cool, and there's a market across the street, making it convenient for shopping.
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1 people find it helpful
Accommodation's Reply
25 Jan 2026
Thank you for your review and rating. We hope to welcome you, your family and friends back again. We apologize for any inconvenience caused. Our restaurant is open 24 hours a day and has a reception counter, a smoking room (please inquire at the reception counter if you would like the lights turned off), and parking. We also have a coffee shop and ample parking. If you have any questions, please contact the reception counter. We will respond as soon as possible. Thank you!
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Maulana S. B.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 36 week(s) ago
I recommend staying here. Near the market and station.
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Accommodation's Reply
18 Jan 2026
Thank you for your review and rating. We hope to welcome you, your family and friends back again. We apologize for any inconvenience caused. Our restaurant is open 24 hours a day and has a reception counter, a smoking room (please inquire at the reception counter if you would like the lights turned off), and parking. We also have a coffee shop and ample parking. If you have any questions, please contact the reception counter. We will respond as soon as possible. Thank you!
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S***a
icon-origin-TRAVELOKA
7.9
/10
Reviewed 36 week(s) ago
The room was not very clean. The bed was full of mites, which was very disturbing.
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1 people find it helpful
Accommodation's Reply
15 Jan 2026
Thank you for your review and rating. We hope to welcome you, your family and friends back again. We apologize for any inconvenience caused. Our restaurant is open 24 hours a day and has a reception counter, a smoking room (please inquire at the reception counter if you would like the lights turned off), and parking. We also have a coffee shop and ample parking. If you have any questions, please contact the reception counter. We will respond as soon as possible. Thank you!
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Ummu i. a.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 39 week(s) ago
The accommodation is okay, the facilities are okay, it's basically suitable for a staycation with family, the only minus is the check-in time was a bit long last night, because the system had an error🙏🏻 but I don't regret it at all, checking in there was really fun😍
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Accommodation's Reply
04 Jan 2026
Thank you for your stars and feedback. We sincerely hope to welcome you with your relatives, family, and friends. Thank you very much. We are open 24 hours a day, including reception and parking. We have a café and a large parking area. If you need any assistance, please feel free to ask at the reception desk. We will help you as soon as possible. Thank you.
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Yonna D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 47 week(s) ago
The room was as pictured and within budget, the bed was comfortable and the room was spacious, the Wi-Fi was fast, and the balcony was perfect for enjoying the sunset. Access to the city center was quick and easy. However, the bathroom still had an unpleasant odor. Hopefully, this can be improved in the future. Thank you.
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3 people find it helpful
Accommodation's Reply
27 Oct 2025
Thank you for your stars and reviews. We welcome you with your relatives, family and friends. Thank you very much. We are open 24 hours a day, 7 days a week, including reception, cafe and parking. The parking area is wide open. If you need any assistance, you can immediately confirm at the reception. We will help you as soon as possible.
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S***n
icon-origin-TRAVELOKA
7.6
/10
Reviewed 48 week(s) ago
This is a mess, the price is reasonable but the facilities are really lacking. Sorry to say, the bathroom is outside, the water runs out, the facilities are unclear. Enough for the first and last time
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5 people find it helpful
Accommodation's Reply
23 Oct 2025
Thank you for your stars and reviews. We look forward to your arrival with your relatives, family and friends. Thank you very much. We are open 24 hours a day, 7 days a week, including reception and parking. The parking area is wide open. If you need any assistance, you can confirm directly with the reception. We will help you as soon as possible.
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F***i
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 48 week(s) ago
Good service, cool AC, and good cleanliness. Even though the bathroom is outside the room, it's still kept clean. Approved
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1 people find it helpful
Accommodation's Reply
22 Oct 2025
Thank you for your review and rating. We look forward to meeting you, your family, and friends. Thank you very much. We are open 24 hours a day, including reception and parking. The parking lot is open. If you need assistance, please contact reception immediately and we will assist you as soon as possible.
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I***n
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 48 week(s) ago
Comfortable room, cold AC, TV, private car, cheap price, but the sink water doesn't turn on, then the toilet sprays water a little.
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1 people find it helpful
Accommodation's Reply
22 Oct 2025
Thank you for your stars and reviews. We look forward to your arrival with your relatives, family and friends. Thank you very much. We are open 24 hours a day, 7 days a week, including reception and parking. The parking area is wide open. If you need any assistance, you can confirm directly with the reception. We will help you as soon as possible.
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A***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 49 week(s) ago
We had booked a week before check-in. When we checked in, they said the rooms were full. So we were moved to another hotel. Very disappointing.
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2 people find it helpful
Accommodation's Reply
22 Oct 2025
Thank you for your stars and reviews. We look forward to your arrival with your relatives, family and friends. Thank you very much. We are open 24 hours a day, 7 days a week, including reception and parking. The parking area is wide open. If you need any assistance, you can confirm directly with the reception. We will help you as soon as possible.
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M***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 50 week(s) ago
Recommended for its price, service, and strategic location close to the city center. However, if I may judge a drawback, it's the shared AC facility that doesn't feel the breeze. It's very hot in the room, so be prepared to bring a fan and move the plugs. And the TV doesn't have a signal (maybe you can report it to the hotel staff).
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1 people find it helpful
Accommodation's Reply
03 Oct 2025
Thank you for your stars and review, we look forward to your arrival with your relatives, family and friends, thank you very much, we are open 24 hours non-stop, including reception and parking area, the parking area is wide open, if you need help, you can immediately confirm to reception, we will help you as soon as possible
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Z***A
icon-origin-TRAVELOKA
8.2
/10
Reviewed 51 week(s) ago
The hotel staff is friendly. The rooms and bathrooms are also clean. For this price, it's quite worth it to stay. If you bring your own vehicle, it will be parked in a special parking area (usually the room will be guarded at night, so if you want to take your vehicle out, you have to inform and ask the receptionist who is on duty at that night). Then for the early morning and morning, the front area of the inn is full of people selling things, and during the day - evening the inn area is busy with motorbikes because the area below the inn is a sales agency. So those who bring cars, it might be a bit difficult to park and get out. But for those who bring motorbikes or don't bring vehicles so far it's safe and possible. There are no toiletries, only towels are provided, so for those who want to stay overnight, bring your own toiletries. For the inn yesterday, I was there on September 26-28, access from the ground floor - the room uses stairs, there is an elevator but it seems it can't be used. The AC works well👍
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Accommodation's Reply
01 Oct 2025
Thank you for your stars and review, we look forward to your arrival with your relatives, family and friends, thank you very much, we are open 24 hours non-stop, including reception and parking area, the parking area is wide open, if you need help, you can confirm with reception, we will immediately help you
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M***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 52 week(s) ago
According to budget, the place is comfortable and clean
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1 people find it helpful
Accommodation's Reply
24 Sep 2025
Thank you for your stars and review, we look forward to your arrival with your relatives, family and friends, thank you very much, we are open 24 hours non-stop, including reception and parking area, the parking area is wide open, if you need help, you can confirm with reception, we will immediately help you
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Number of reviews per page
20
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