Actually, it's okay here, at first there was an uncle who wasn't very friendly, but then there was another uncle who was easy to talk to, quite cute. At first I booked a room, it said washing machine, blah blah but when I received it, it wasn't there. I heard from the hotel that there wasn't one : )) In general, if you book, you should call the hotel to ask first to be sure. The rest is quite ok (my room is Super Double: has a big window, a kettle, a TV, a dressing table)