No hay perosnal ayudar equipaje ni meseros atendiendo area piscina

Family friendly, staff goes beyond the call of duty and the amenities were great! Our room had plenty space. The pitfalls were the shower was dripping water and the bathroom does need a little renovating.

Todo muy bien

Excelente comida, habitación perfecto.

Great resort for families. Kind staff and good service. Historic location. Needs improvement in certain areas: beach needs to be cleaned up in front of the resort - lots of garbage around left by public and the resort isn’t cleaning properly; kids pool, which our kids loved playing in because of the slides, could use a lot more trees around. Way too much cement and large empty unused areas of cement make the area around the pool several degrees hotter and could easily be improved by planting a few more trees; games room need upgrading - old, broken ping pong and foosball tables; restaurant service was inconsistent - sometimes great, other times was not; coffee should be provided in the room every morning and not just the first morning (especially in a country that produces so much coffee). Overall we had a very good visit, largely because the kids had a great time, but could have been made much better with just a little bit more effort.

Clean and nice

Excellent service from reception to departure

The room was pretty clean and nice. And the staff was courteous and helpful. I enjoyed my visit.

Always great Staff

Is not that i see any body asking me if all was ok but all was great

The place is good, the problem is the service, no body around to order anything, you have to pay for cafe if you want in your room! Went to the Restaurant they didn’t have shrimp:(

The staff was nice, room super clean and comfortable

The food in general was great evrything was execrlent on the front services was great thank you for evrything

We decided to eat lunch a la carte and waited an hour for our meals even though we ordered at 2pm on a sunday after the “lunch rush”. We ordered five plates and the taste was below our expectations for the cost and wait. When I told a supervisor they said this was the standard. The piña coladas were so bland and just tasteless. The property and pool look dated as well as the bed mattresses squeak as you move. There are limited beach chairs on the beach. I do not plan on ever returning or referring the place.

Spiders in the room, water wasn’t heating well, no breakfast included…

Room was clean I wish they would offer complementary coffee in the room daily.

Well im not happy about that. When i booked my reservation it says breakfast included, when i asked the front for the free breakfast they said they dont make reservation with breakfast included. Thats is called false advertisement. No happy about that

Excelent place, Excelent food

Excelente

The property was well maintained, the staff was hospitable. Some minor work needs to be done on the bathroom in the unit that I stayed in. overall service was good.