Rooms are as in the pictures. Little disappointed that there was no air conditioning. Was only given one towel. Food was terrible. Expensive and it took so long to get served in a rather mediocre venue for the price you pay. Also was served cold. Chips were soggy and overall experience with food was quite disappointing. I did like the room layout and big wooden doors but wasn’t a fan of the old locks but understand some folks may find that appealing. At the gate, the guard was quite pleasant and helpful to find parking.
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Verified traveler
6.0
/10
Reviewed 102 week(s) ago
Hotels.com verified review
The place was very spacious but definitely older and needs some work. Our tub was filled with dead bugs which was off putting. They also overcharged us for the airport transfer. But overall, a pretty good bargain.
Abigail Mae
Leisure Family
10.0
/10
Reviewed 125 week(s) ago
Expedia Group verified review
Highly recommend Fair Acres for your stay in Nairobi. Super convenient location, incredible staff, extremely friendly, professional, and went above and beyond for special accommodations. Great value. We would stay again!! Thank you Fair Acres Staff!
Richard
6.0
/10
Reviewed 162 week(s) ago
Expedia Group verified review
Very helpful reception staff. Restaurant staff in need of direction and training. Not proactive in asking guests if they would like anything or just chatting for a few minutes.
Huge potential if focus on guests a bit more.
Jason
10.0
/10
Reviewed 184 week(s) ago
Hotels.com verified review
The staff was just delightful. There was a little confusion about the reservation but I feel hotels.com always has this with establishments. The room was clean and roomy. I highly recommend this hotel when staying in Nairobi.