The staff were wonderful; however, they initially placed us in the first room, where the television did not work, nor did the internet, and we were transferred to another room. The transfer was handled very easily, but even so, we still had issues with the internet, and the in-room device that connects to the front desk—the telephone—was not working. Aside from that, everything else was smooth and trouble-free.

Booked last minute when we have a flight change and was pleased with the comfortable, spacious room. The dinner buffet was average but breakfast was a bit better.

Beautiful lobby. Beautiful rooms. Clean. Just as good as Hotel Pullman at half the price. Was Shockingly impressed

The hotel itself was great with great staff! There wasn’t much within walking distance and it felt like it wasn’t safe to Tavel by foot.

The only friendly star was an elderly lady at breakfast. Front desk don’t acknowledge you at all. Very easy to listen noises in the hallway and from the other apartments. We did wake up every single day at 6 AM with the Neybor’s apartment alarm. Breakfast is OK, clean area but front desk staff, says every single day to close breakfast at exactly 10 AM and not let any other guest come in if it’s past 10am (I heard that myself, a couple times from from Desk Staff). Again, not noise approved. You can hear everything on the same floor. Since was a big group of people in the hotel at the same time that I was there, we woke up on their schedule 6 AM

Pretty good overall and near the subway.

The hotel is very nice, only the internet is not good.

Oh the best part hands down is the amazing water pressure of the shower. Also the beds aren't rock hard. I hate hard beds and these are about a US Medium.

Nice hotel, the mattress was very used.

Good hotel in the North zone of the city. The pool and fit center area on the roof are nice. Depending on the room you stay, you can see the Sambodromo (samba venue).

We love the pool

Really impressed by this place. Solid, modern rooms, really clean, nice bathroom, good amenities. Also staff was all very friendly, and nice causal pizza restaurant downstairs with good prices in wine/beer..would absolutely stay here again.

Foi tudo otimo! Os funcionários super gentis. Tudo limpinho e seguro!

Local perfeito Comida perfeita Tudo 100% perfeito

Bom quarto e boas instalações. Destaque pela localização. Poderia melhorar o café da manhã.

Apto era de otimo tamanho. Banheiro bom mas Chuveiro do apto 303 péssimo. Pouca água e dificil de adequar a temperatura ideal. Café da manha muito bom . Restaurante para jantar nao é bom . Pouca variedade e muito caro .Localização é boa para quem precisa estar na Zona Norte , próximo ao Anhembi e ao Expo Center norte.

Café da manhã fenomenal boa variedade e produtos frescos

Ótimo hotel. Voltaremos sem dúvidas

Otimo café da manha . Chuveiro com pouca pressão, isso foi negativo. Colchões poderiam ser melhores e restaurante com poucas opções e caro

O cardápio do café da pra melhorar O resto perfeito