SGD | EN

Deals

Support

OYO 2471 Swarna Raya

Explore OYO 2471 Swarna Raya

Overall Ratings & Reviews OYO 2471 Swarna Raya

Traveloka (39)

6.5

Pleasant

From 39 reviews

Provided by travelers on

Cleanliness

6.6

Room Comfort

6.0

Meal

5.6

Location

7.2

Service and Facilites

6.4

Sort by

Most Recent

Format

With Text

Preferences

All Ratings, Current App Language, See all reviews

Traveler Reviews OYO 2471 Swarna Raya

Number of reviews per page

Customer reviews

Muhamad W.

4.8

/10

Reviewed 187 week(s) ago

The room doesn't match the photo, it's a mess, basically staying here.

See original

Find this review helpful?

faiz r.

5.8

/10

Reviewed 196 week(s) ago

Order 2 rooms at kaaih 1 loss room cannot be refunded.

See original

3 people find it helpful

Accommodation's Reply

16 Jun 2022

Hi, Ramanda! We are sorry to know that your experience with us was not pleasant. We will definitely work on your feedback to give you the best experience next time. Regards, Amelia.

See original

Adhar Adhar

5.8

/10

Reviewed 196 week(s) ago

AC doesn't work, TV doesn't work, lots of ants. Ordered 2 rooms but was only given 1 room, the reason was not on the computer. Loss of 1 room cannot be refunded.

See original

2 people find it helpful

Accommodation's Reply

17 Jun 2022

Hi, Adhar, We regret that the stay turned out to be average. We've updated the feedback and issues bothering you with our team. Greetings, Jane!

See original

anindhita S.

5.4

/10

Reviewed 196 week(s) ago

All the AC rooms are broken, even though the facility says there is AC.

See original

Find this review helpful?

Accommodation's Reply

16 Jun 2022

Hi, thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Simon

Devi G. T. S.

6.2

/10

Reviewed 198 week(s) ago

The place is okay, but the ac and tv are broken, can't be used at all.

See original

3 people find it helpful

Kartiwa

5.4

/10

Reviewed 211 week(s) ago

The location is far from the beach, the tv facilities are broken, the wall clock is off. Dirty shower dipper, fragile roof support. The impression is scary. AC is not too cold. Luckily there were no other visitors. Quiet.

See original

3 people find it helpful

Accommodation's Reply

17 Feb 2022

Never meant to disappoint you, Kartiwa! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Kisno!

Asep R. b. K.

6.4

/10

Reviewed 212 week(s) ago

Strategic location but facilities are not comfortable, AC and TV cannot be used.

See original

1 people find it helpful

Accommodation's Reply

17 Feb 2022

Hi Rasby, We sincerely apologize for the trouble caused. Thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, Mahmud!

muhamad s.

4.8

/10

Reviewed 212 week(s) ago

It's really bad that it makes me embarrassed in front of my friends, I ordered a place to stay that wasn't really that bad.

See original

Find this review helpful?

Accommodation's Reply

17 Feb 2022

Sorry for the trouble that has caused, Muhamad! We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Kisno!

muhamad s.

6.0

/10

Reviewed 212 week(s) ago

The hotel has no AC function, no TV, nothing good.

See original

Find this review helpful?

Accommodation's Reply

17 Feb 2022

Never meant to disappoint you, Muhamad! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Kiswari!

muhamad s.

5.1

/10

Reviewed 212 week(s) ago

It's better not here, the ac is broken, the tv is broken, the receptionist is not provided with a computer.

See original

Find this review helpful?

Accommodation's Reply

17 Feb 2022

Hi Muhamad, We regret the unpleasant experience you had with us. We are continuously working for improvements and we assure you that your next stay is awesome with us. Regards, Kistanto!

IKO R.

5.7

/10

Reviewed 215 week(s) ago

The position of staying on weekdays, put in the room at the far back even though all the rooms are empty. As a result, I feel like someone is watching from the window and my husband feels like that too .

See original

1 people find it helpful

Wahyudin S.

6.2

/10

Reviewed 215 week(s) ago

The air conditioner is not cold, it's just the wind, a suggestion is to just use a fan, if the AC facilities are not working, the TV is also broken, it doesn't work.

See original

Find this review helpful?

Achmad A.

8.8

/10

Reviewed 216 week(s) ago

An affordable hotel, but it would be better if the air conditioner was repaired, the rest Good job!

See original

Find this review helpful?

Muhammad N. N.

5.1

/10

Reviewed 237 week(s) ago

Does not fit in the application. AC is broken, TV is broken.

See original

Find this review helpful?

Asiang A. g.

6.0

/10

Reviewed 287 week(s) ago

Many mosquitoes. TV is hard to turn on.

See original

3 people find it helpful

Fathurrahman p.

6.2

/10

Reviewed 287 week(s) ago

Dead ac does not work well.

See original

Find this review helpful?

Nugroho W.

8.8

/10

Reviewed 287 week(s) ago

The place is strategic. the room is pretty good. there is AC, TV and shower. hopefully it can be more complete.

See original

Find this review helpful?

Dadan

8.5

/10

Reviewed 289 week(s) ago

Very close to our favorite beaches while in the Sawarna area, namely Ciantir White Sand Beach and Goa Langir Beach, I want to come back sometime. The drawback of this rest area is that the air conditioner may need repair, sometimes it feels cooler outside 😁.

See original

3 people find it helpful

yesinta y.

6.8

/10

Reviewed 289 week(s) ago

The air conditioner is not very cold, the room is really hot.

See original

2 people find it helpful

Muchamad R. A.

8.5

/10