9.0
Exceptional
From 766 reviews
Cleanliness

9.4

Room Comfort

9.2

Location

8.6

Service and Facilites

9.4

Traveler Reviews Nasama Resort

Number of reviews per page
20
40
Top reviews
Rebecca
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Location was good . Only a short bus ride into town . Very quiet and peaceful . It is self-contained so we brought a lot of snacks over from Australia as it is very expensive over there. Breakfast was very slow . Nearly missed our tour because our order wasn’t placed properly , another 2 times they got the order wrong and then tried to charge me for something I hadn’t even bought when we were checking out . Tours were easy to book online or through the hotel . Just check both prices and see which is cheaper . They all arrived early to pick you up. Some were very funny and informative others not so much.
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Melodie Joyce
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with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely spot, great food, really friendly staff and good ocean and pool swimming
Rachel
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our stay was so lovely at Nasama. The pool was an absolute vibe every day, it was a bit windy which can get a bit much from the ocean but it was a warm breeze welcomed for our Melbourne winter escape. Nothing is too much for the staff to accommodate, snorkelling gear available for use from the reception. The tap water I couldn't adjust to but bottled water was easy to source from the cafe and restaurant on site. Everything can be charged back to your room to deal with at the end, bus drivers available either waiting around for you, or easy to flag down on the road. Love love loved our massage in the beachside hut!
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Graham
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

great view from our balcony
Supaporn
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Private beach, kids pool, super friendly and helpful staff. Plus beautiful breakfast with a variety of choices
Debra
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Last minute stay required due to flight cancellations. Resort was extremely accommodating. Cafe meals were superb and reasonably priced. Housekeeping staff, in particular Margaret, were wonderful. Overall would highly recommend.
Mal
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Our daughter was admitted to Hospital on 8 July and we thought that we would be able to come and stay but we could not as she is still in hospital . Being a single mother we are caring for the two children as well as providing visits to her on a daily basis. By the time we realised our trip had to be cancelled we were told that a refund or postponement was not possible. This trip was going to be a 55 th wedding anniversary for my wife and I . We cancelled my daughters and 2 children accommodation when she entered hospital and we given a refund but as it turned out it was too late for our refund. Please reconsider as we are prepared to try again once she has recovered and we don’t have our current commitments. Yours Truly Mal Allwright
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Leah
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The two on-site restaurants were excellent, and staff are very helpful and accomodating. The resort was quiet and peaceful.
Michelle
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We stayed in a 3 person room with Beach views. The view and the sound of the waves crashing was great. The staff were really helpful, I loved having a choice of yummy breakfasts instead of a buffet as it made us try everything on the menu. Three Pigs too was great for dinner and the free communal washing machine a bonus. Buses in to town easy to catch and are more like a door to door share van. Nasama isnt modern but the rooms are clean and staff friendly. The beach was sometimes rough to swim in but the pool was there for those days. We were sad to leave
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Morgan Allene
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with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This is a great place to stay with a family. It is quiet, safe, and friendly. We loved the pool overlooking the sea and snorkelling/spotting sea creatures in the reef in front of the hotel. We paid a bit extra for a beach view but I think all the rooms would have a nice view as it’s quite small. The provided breakfast at Cafe Vila is excellent. It is close to the Port Vila and a very short and easy bus journey to get there. Pick up for activities is super easy. I highly recommend booking a massage (or two!) at the seafront spot where staff from Volcanic Earth spa can be booked onsite. The view is to die for and easily the best massage I’ve ever had. I’d also recommend packing reef shoes and snorkelling gear if you have them. One thing to be aware of is there is no long ‘sandy’ beach for walking on. I think this is similar to most places in Vanuatu where there is lots of reef, but coming from NZ where I’m used to beach walking it was something I hadn’t planned for/thought of.
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Ewa
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice resort with very pleasant staff.
Ross
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with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Nasama Resort was very good value as the room we had (Ocean View 1 Bed) was spacious with a walk in robe area great for storing your luggage etc, well out of your way. The rooms can be a little dated but are clean, also the dedicated friendly staff are always around and always willing to assist. An excellent choice of Breakfast is often included and Nasama has 2 of Vanuatu's best rated restaurants on site, 3 pigs and Cafe Villa. We did have an issue with our room during our stay dues to strong trade winds and a storm, but the staff and maintenance staff worked quickly as soon as it was safe to resolve all issues. We did stay in June which is said to be a time for the best weather, how ever Trade Winds can sometimes be an issue between May and October which may make using your balcony on the Ocean view rooms as we had unusable or unpleasant at times. The Studio or 2 bedroom suites may be more sheltered in these times. We certainly would not hesitate to stay at Nasama again.
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Michele
icon-with Children
with Children
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The rooms were a good size and exceptionally cleaned every day. Shower pressure was great. The whole place was well kept with staff consistently sweeping and raking leaves. Barbeque kept spotless like new. Good selection on menu for breakfast and staff very attentive. The only difficulty we found was attempting to organise tours but this may have been due to windy weather and rolling seas making options limited. Very limited pamphlets offering tours and ideas within the office area. This is one area that could do with some improvement especially for 1st time visitors. Good price and nice pools make this resort worthwhile.
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Nahman
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with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

This time we got one of the 200 series room. It was amazing
Nahman
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Large rooms, helpful and nice stuff. A bit far from town, but buses are available until 9 pm
ian douglas
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The beach
Ann
icon-with Friends
with Friends
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Nice place. No hot water for 2 days a bit annoying. Requests not alqays completed.
Grahame
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

2time at nasama Just as good as the 1st time Great breakfasts Mona who served us was fantastic Ate at cafe villa several nights loved the food And staff Our room attendant Margrit did a great job of cleaning our room Throughly recommended Nasama Resort Won’t be long and we will be back for No3
Lisa
icon-with Friends
with Friends
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The room was clean and beds comfortable. The staff were all lovely. During a power cut (due to a car taking out the powerlines not due to the resort) the staff came around with candles. The pool is very well maintained. Having our own reef shoes and snorkels was a good idea though there are plenty at the hotel. It would be good to see (at ALL the sea swimming sites) signs for people not to stand on the reefs if they are swimming as it wrecks them. The only minor issue we had was our doors were not closing properly or running well on the tracks but otherwise a great spot.
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Alina
icon-with Children
with Children
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

very nice breakfast, friendly staff
Number of reviews per page
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