Friendly and helpful staff but the desk is not manned after 4:00 pm and you have to use the phone for any contact. Place is clean and neat and very convenient to the harbor and good restaurants.

Excellent iconic hotel overlooking the harbour sea view rooms definitely worth the upgrade cost. Lovely friendly staff. Will definitely stay again

Nice breakfast, and very centrally located at the harbour.

Great breakfast, Staff helpful, rooms were clean, and ideally down town.

Location is the main plus. My room was pretty small.

Loved our stay here. Not fancy but comfortable and clean. Our “larger room with sea views” had stunning views over the harbor and the city. Great location by the harbor and close to the ferry terminal where the #300 airport bus terminates, along with other buses for island exploration.

Excelllent service and location

1). Long period of time with no front desk staff; 2). Our flight was cancelled 3 days because of the weather, we didn't get chance to stay full term of our reservation. Yet hotel refused to reduce our total package.

Great hotel. Comfortable rooms. Staff were very vouteous and helpful. Awesome central location.

The room was clean. Needed to download an app to check-in (not so easy on ship in the atlantic). When we came the pin code in the app did not work, because it was already changed by the receptionist.

A nice hotel located in the heart of Tórshavn. Close to 90% of sights within the city, including Old Town. Rooms are small and the shower drains into a flat surface bathroom, inconvenient. The staff is AMAZING and very polite and helpful.

It was as ecpected. It has charm with its flaws. The old elevator was scary and fun

Super duper

Great staff. Packed us breakfast when we had to leave early. Easily walk to sights and shops downtown.

This place is more like a boarding house than a hotel. Everything’s a DIY. The location is great because it’s right on the harbour and all the sights in Torshavn are close. The tourist information office is close and there are many restaurants nearby. The people staying in the room above mine must have had a club foot because I could hear every step they make.

This is a 3 star hotel but not good value. I booked the small single room. The bed was too soft and I needed a second pillow which was promptly provided. Two small bottles of water were provided free. The bathroom was in fact a wet room because the shower was not enclosed it just a curtain that you pulled round the drain in the bathroom floor which meant the floor of the rest of the bathroom (including the side of the toilet) was wet for most of the day. Breakfast is included but choices are limited (cereals, yogurt, ham, cheese boiled eggs with bacon alternating with small sausages). Instant Coffee is served from flasks. There was a bar but it never seemed to be manned and seemed loosely connected with Hvonn the Asian restaurant upstairs which is where breakfast is served. The hotel is excellently situated and that is the best thing going for it. I wouldn’t stay here again.

This is a 3 star hotel charging 4 star prices. The bathroom was in fact a wet room the shower was not enclosed just a curtain that meant the floor of the rest of the bathroom including around the toilet was wet for most of the day. I booked the small single room. The bed was too soft and I needed a second pillow which was promptly provided. Two small bottles of water were provided free. Breakfast is included but choices are limited (cereals, yogurt, ham, cheese boiled eggs with bacon alternating with small sausages). Instant Coffee is served from flasks There was a bar but it never seemed to be open and seemed loosely connected with Hvonn the Asian restaurant upstairs which is where breakfast is served. The hotel is excellently situated and that is the best thing going for it. I wouldn’t stay here again.

The drain pipe outside my window (Room 206) was broken, resulting in a constant drumming noise with water pouring on the roof of the construction next to my window. I couldn't sleep well both nights. There was no one available at reception to complain to.

Very close to bars, restaurants and the waterfront

this hotel is ideally situated within walking distance from the ferry and the information centre. the hotel does not have staff 24 hours a day which has proved a little difficult during the current labour strike. breakfast was good everyday. the hotel was relatively quiet but with the window open, one does hear the surrounding activities. safe area close to the harbour and very attentive and engaging feont desk staff who answered all my questions and helped out where necessary