I didn’t like the lack of knowledge of the reception staff about booking with expedia. I resented the fact that my credit card details were asked to verify my booking on the day of checking out. They had all week to do that. I had to show them the receipt on expedia account on my mobile.

It's the end of winter time and the rooms were cold. The hot water does not come on after 11pm sometimes. It's only one key so housekeeping can't clean your room when you are out. Walls are very thin because I can hear chatter. Staff are quite lovely, helpful and friendly. Food is very good. Location is ideal for going to your business meeting or for site seeing this beautiful city Addis Ababa.... Lots of incredible history to soak in for the first time.

Ghion Hotel is a super cool hotel. If you're a hotel lover from the 60s and 70s, this place is for you. It's in the heart of Addis Ababa, with bars and restaurants nearby. I'll definitely be back for more! #HotelLove #AddisAbaba #60s70s #Staycation 🇪🇹🍻🍷

Keep it

Overall excellent, I love Ghion hotel specially the customer service, friendly staff

This is my second time staying at Ghion. I like that it's traditional in appearance and fantastic staff. Food was wonderful. Thank you.

I had a very disappointing experience during my recent stay at Ghion Hotel. • Day One: The room assigned to me had no hot water. As usual, I was advised to let the water run for some time. Despite running the bathtub for nearly two hours, no hot water came, and I was forced to bathe in freezing cold water. • Day Two: I was moved to another room, but the toilet did not flush. • Later Stay: After returning from a trip, I was given a room where the toilet burst and water flooded the entire room while I was away. I was then moved again to a different room, which also had no hot water and a non-functional toilet. I am a frequent guest at Ghion Hotel, but in its current condition, I strongly urge Expedia to reconsider listing it on their platform. I also request a full refund for this stay due to the unacceptable conditions and repeated inconveniences. Thank you for your attention to this matter.

Just okay

Staff very friendly and helpful. Room poor needs attention,.from broken mirror, door handels and curtain unable.to open and close entually falling to.thr.floor...Usually had to wait up to 20 minutes for hot water.

More to be done

Happy to

This hotel needs some renovation every thing looks older than 100 years old.

Shower doesn’t work. No hot water in shower

An awful start to my stay at the hotel and arrival in Ethiopia They left me stranded at the airport at night for hours despite me contacting them on 4 occasions prior to my arrival. and hotels.com contacted them twice too l when I had zero reply on the airport shuttle. They failed to respond or provide this and when you don’t know the language and your phone doesn’t work in this country - as i explained to them - it leaves you in a very vulnerable position. When I wanted to leave after several other things not working the hotel refused to refund me as unfortunately I paid upfront. Hotels.com also extremely unhelpful

Ok

We really valued our stay at the Ghion Hotel. The rates were excellent, the staff are lovely and it's a real piece of Ethiopian history. The African Jazz Village is top notch and home to the timeless Father of Ethiopian Jazz, Dr. Mulatu Astateke. Meals were copious and delicious - Breakfast is free! We are used to staying at more modern (read: updated) luxurious places but I'd go back for the charm, people and music.

Noise sometimes woken at 5am..

a green paradise in the middle of Addis

Clean sheets towels and room. Towels changed daily. Hot tap water arbitrarily in bathroom. The gym should be free of charge.

The shuttle for collecting from the airport was late. The blankets were dirty.