9.0
Exceptional
From 403 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.1

Meal

9.0

Location

8.9

Service and Facilites

9.2

People often mention about Fairfield by Marriott Bali Kuta Sunset Road
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Staff Friendliness (23)
Bedroom (21)
Check-in/out Time (18)
Ambiance (18)
Bathroom (18)
Room Space (17)
Hotel Area (17)
Taste (17)
Variety (17)
Distance to City Center (15)
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Traveler Reviews Fairfield by Marriott Bali Kuta Sunset Road

Number of reviews per page
20
40
Customer reviews
A***J
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 week(s) ago
Nice hotel with good food and service.
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Accommodation's Reply
21 Jul 2025
Thank you for your fantastic review! We're absolutely thrilled to hear you had a nice stay and enjoyed our good food and service. Your positive feedback truly means a lot to our team here in Kuta. We can't wait to welcome you back to Fairfield by Marriott Bali Kuta Sunset Road again soon! Best regards, Eric Gozal. General Manager
A***J
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 4 week(s) ago
Nice clean hotel with friendly staff.
1 people find it helpful
Accommodation's Reply
21 Jul 2025
Thank you so much for your fantastic review! We're thrilled to hear you found our hotel nice and clean, and our staff friendly. Your positive feedback truly means a lot to our team here at Fairfield by Marriott Bali Kuta Sunset Road. We strive to create a welcoming and comfortable experience for all our guests. We hope to welcome you back again very soon! Best regards, Eric Gozal. General Manager
Peterson P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The staff was very friendly and accommodating!
2 people find it helpful
Accommodation's Reply
11 Jul 2025
Thank you so much for your fantastic review! We're absolutely delighted to hear that our staff were very friendly and accommodating. We'll be sure to share your kind words with the entire team, as they work hard to make every guest feel welcome and cared for. We hope to have the pleasure of welcoming you back to Fairfield by Marriott Bali Kuta Sunset Road again soon! Best regards, Eric Gozal General Manager
E***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The room I chose, thank God, was comfortable and clean. I felt at home and wanted to come back again
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3 people find it helpful
Accommodation's Reply
09 Jun 2025
Thank you so much for your wonderful review! We are so happy to hear that the room you chose was comfortable and clean, making you feel at home and want to come back again. Your happiness is our priority, and positive reviews like this are a great motivation for the entire Fairfield by Marriott Bali Kuta Sunset Road team. We look forward to welcoming you back again for another enjoyable experience! Best regards, Eric Gozal. General Manager
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Andriyanto
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
friendly with the service, especially with Mrs. Ulan. 👍👍🙏🙏
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1 people find it helpful
Accommodation's Reply
26 May 2025
Thank you very much for your positive comments! We are delighted to hear that our friendly service has met your expectations, and your special appreciation to Ulan is greatly appreciated. This is the standard of service that we always maintain. Your compliments will be a great motivation for Ulan and the entire team. We look forward to your next visit to Fairfield by Marriott Bali Kuta Sunset Road! Best regards, Eric Gozal. General Manager
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Andriyanto
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The service is incredibly friendly 🙏🙏👍👍👍💯
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1 people find it helpful
Accommodation's Reply
19 May 2025
Thank you very much! We strive to always provide friendly and memorable service to every guest. My team and I will be very happy to welcome your next visit which will definitely be more enjoyable with Fairfield by Marriott Bali Kuta Sunset Road. Best regards, Eric Gozal. General Manager
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 13 week(s) ago
The hotel staff is very friendly, the rooms are clean, and the location is strategic.
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3 people find it helpful
Accommodation's Reply
12 May 2025
Thank you for your positive review! We are delighted to know that our staff's friendliness, room cleanliness, and strategic location met your expectations. We strive to provide the best experience for every guest, and your feedback is very motivating. We look forward to serving you again in the future. Best Regards, Eric Gozal. General Manager
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F***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
Had a great stay, and definitely will recommend the place to others.
2 people find it helpful
Accommodation's Reply
28 Apr 2025
Thank you so much! We're thrilled you had a great stay and appreciate you spreading the word. We hope to welcome you and your recommendations back to Fairfield by Marriott Bali Kuta Sunset Road soon! Best regards, Eric Gozal General Manager
Erni T.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Excellent. All staff are friendly and smile a lot.
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2 people find it helpful
Accommodation's Reply
28 Apr 2025
Thank you so much for your wonderful review! We are so happy to hear that you felt the friendliness and genuine smiles from all of our staff. We always strive to provide the best service for every guest. We hope to welcome you back to Fairfield by Marriott Bali Kuta Sunset Road! Best regards, Eric Gozal. General Manager
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Jorge P.
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Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 17 week(s) ago
Check in at midnight was so easy. Staffs are very accomodating. Highly recommended🙂
+5
2 people find it helpful
Accommodation's Reply
21 Apr 2025
Thank you so much for your wonderful review! We're thrilled to hear that your midnight check-in was seamless and that you found our staff accommodating. We strive to make every guest's arrival as easy as possible, no matter the time. Your high recommendation means a lot to us! We hope to welcome you back on your next visit to Bali. Best regards, Eric Gozal General Manager
j***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
spacious and clean room also has a terrace 👍🏻👍🏻
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2 people find it helpful
Accommodation's Reply
21 Apr 2025
Thank you for your comment! We are delighted to know you were satisfied with the spacious room, its cleanliness, and the terrace. We hope to welcome you back in the future. Best regards, Eric Gozal General Manager
s***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Complete facilities, close to everywhere.
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1 people find it helpful
Accommodation's Reply
14 Apr 2025
Thank you for your positive review! We are very happy to hear that you are satisfied with the completeness of the facilities and easy access to various places from our hotel. We always try to provide the best for our guests. See you on your next visit! Best regards, Eric Gozal. General Manager
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H***n
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
Very close to everywhere and the service is responsive
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1 people find it helpful
Accommodation's Reply
03 Feb 2025
Thank you for taking the time to share your experience. We are very pleased to hear that you enjoyed our location close to many attractions and that our service met your expectations. We look forward to welcoming you back again soon. Best regards, Eric Gozal. General Manager
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R***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
Cool room good food ok staff
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1 people find it helpful
Accommodation's Reply
03 Feb 2025
Thank you for sharing your experience. We are very happy to hear that you enjoyed our room, food and staff. We look forward to welcoming you back again soon. Best regards, Eric Gozal. General Manager.
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L***I
icon-Staycation
Staycation
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10.0
/10
Reviewed 27 week(s) ago
Nice Hotel and very Friendly Staff
4 people find it helpful
Accommodation's Reply
10 Feb 2025
Thank you for the wonderful review! We're so glad you appreciated our hotel and the efforts of our friendly staff. We strive to create a welcoming and enjoyable experience for all our guests, and your feedback makes it all worthwhile. We hope to have the pleasure of welcoming you back in the future! Best regards, Eric Gozal General Manager
N***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 27 week(s) ago
Overall ok. Room is good. Bathroom is ok. Breakfast is ok. Family friendly.
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1 people find it helpful
Accommodation's Reply
03 Feb 2025
Thank you for your review! We are glad you enjoyed our room, bathroom, breakfast, and family-friendly amenities. We look forward to welcoming you back again soon. Best regards, Eric Gozal. General Manager
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R***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
All the staff were friendly, we got a free upgrade to a pool view room and free breakfast. The hotel is quite spacious, and the room was fairly large and clean.
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Accommodation's Reply
03 Feb 2025
Thank you for the fantastic review! We're so glad you enjoyed the upgrade, breakfast, and spaciousness of our hotel. We appreciate your feedback. We hope to welcome you back soon! Best Regards, Eric Gozal General Manager
L***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
Everything so good, except for the part of my room next door listening music super out loud so late at night😒. But everything else perfect
3 people find it helpful
Accommodation's Reply
27 Jan 2025
Thank you for your feedback! We're so glad you enjoyed everything else about your stay. We sincerely apologize for the disturbance caused by the noise from a neighboring room. We will address this issue with our team to ensure a more peaceful environment for all our guests in the future. We hope to welcome you back again. Best regards, Eric Gozal General Manager
Tri T. Y.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 29 week(s) ago
The location is good, the room is comfortable and the staff is very friendly.
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1 people find it helpful
Accommodation's Reply
20 Jan 2025
Thank you very much for your positive review! We strive to provide the best stay experience for every guest, and we are glad to hear that you enjoyed our convenient location, comfortable room, and friendly staff. We look forward to welcoming you back soon. Best regards, Eric Gozal. General Manager
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A***d
icon-origin-TRAVELOKA
9.7
/10
Reviewed 30 week(s) ago
Highly recommended hotel, please improve
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Accommodation's Reply
13 Jan 2025
Thank you for staying with Fairfield Kuta Sunset Road. We are very pleased to hear about your pleasant stay experience and your recommendations regarding our hotel. We look forward to welcoming you back for your next visit. Best regards, Eric Gozal. General Manager
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Number of reviews per page
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