9.0
Exceptional
From 78 reviews
Cleanliness

9.2

Room Comfort

9.4

Service and Facilites

8.8

Traveler Reviews Razana Hotel

Number of reviews per page
20
40
Top reviews
Abdulkadir
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Close to the airport, clean rooms, offers FOREX exchange, and full-fledged restaurant available
Paula
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

I really enjoy this hotel for work travel. The rooms are clean, spacious, quiet and attractive. The shower works perfectly. The staff are helpful and friendly.
Pavan
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Staff went above and beyond Great onsite restaurant
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Excellent. Good hot water, AC, and air-conditioning.
Tony
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Clean rooms. Fragrance in the entire hotel was splendid. Food exceptionally well
Mary
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

The breakfast was excellent. The staff is good as well.
Epiphane
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Most things about the facilities is average
Rose
icon-Leisure
Leisure
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Very clean and comfortable rooms
Pecolia
2.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Undying sewage smell in room on 5th floor.
felice
8.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Nice large room. Excellent service. Quite a bit of outside road noise.
Sarah
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

The staff was friendly and helpful.
Nicholas
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

You get what you pay for. It was cheap and included a free breakfast. Rooms hot and no airco. If you open the windows it’s very noisy. Staff lovely and breakfast good.
Epiphane
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Very efficient. Staffs were very friendly
Allison
icon-Leisure
Leisure
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

I booked this hotel last-minute when my private guide had a family emergency, so I had to fly from Mombasa to Nairobi and completely rework the last 6 days of my trip. Since I had only planned to be in Nairobi to fly in and out, I hadn’t done any research on where to stay. Fortunately, Razana was a great choice! The room was big and beautiful, the perfect retreat after a chaotic day in the city or a long safari tour. The shower is amazing, minifridge was helpful, loved the sitting area and desk space. As a solo female traveler, I felt the staff went out of their way to make me feel extra safe and welcome. While I did not eat at the restaurant, the menu is extensive and fairly-priced, and they will arrange room service if crowded (it is very popular with locals—always a good sign). While there is some street noise, I always travel with my portable sound machine, so I had no issues. If I ever return to Nairobi, I would definitely choose Razana again.
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Rajabu
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

I stayed for 1 night and the checkin was smooth, the room size was great and they offer great breakfast
Nanziri
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

This place is a nice place to stay if you are looking for affordable and great staff.
Sarah
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Very clean and great room service
Christian
8.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Excellent
Francesca
icon-with Partner
with Partner
10.0
/10
Reviewed 106 week(s) ago

Hotels.com verified review

Room was nice and spacious! Staff were efficient and breakfast was ok. The area surrounding the hotel does not seem good though as it is dirty, noisy and there are limited restaurants nearby. We only stayed for one night and ordered room service. It's convenient if you want a decent cheap hotel near the airport.
Ken.
8.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

A good hotel. V close to Wilson Airport which is why I chose it
Number of reviews per page
20
40