Overall Ratings & Reviews Cattleya Hotel

**Fantastic Stay – Great Location & Amazing Staff!** an excellent experience from start to finish. The staff was incredibly friendly and welcoming, always ready to assist with a smile. Check-in was smooth, and they even provided great recommendations for nearby attractions and dining options. The hotel itself was clean, modern, and well-maintained. My room was spacious, comfortable, and had all the amenities I needed, including a cozy bed, fast Wi-Fi, and a well-stocked minibar. Housekeeping did a fantastic job of keeping everything spotless throughout my stay. One of the best things about this hotel is its location. It’s conveniently situated in the heart of Tunapuna, close commute to major attractions, restaurants, and shopping areas just a short walk away. Whether you're here for business or leisure, everything you need is within reach. The on-site facilities were also impressive. The restaurant served delicious meals. Overall, I had a wonderful stay and highly recommend it to anyone visiting the area. Great service, a prime location, and excellent amenities for the price. I will definitely be returning on my next trip!

This is a hidden gem! I was received service months before my trip. You can go to their website and see all the contacts so you'll know who to contact. Also, there is a nice restaurant on the property with good food and service! My reasons for 4 stars instead of 5 relate to the odor and privacy for room 205. Room was super clean but smelled like moth balls , which were placed throughout. A few were in the closet so i couldn't put clothes there. Plus it also smelled like it had recently been painted. The way the rooms are set up, you'll be able to be heard by your neighbors in 204. Probably more in the shower and restroom. Relating to Carnival, it's about 10 miles from downtown so getting a rideshare back to the hotel can be difficult at times. You should fine if have a driver. You can also catch the bus because the hotel is one min walk from a bus stop.

very cool

Nice affordable place to stay.

Staff was really kind and accommodating. Great stay.

Nothing was provided in the hotel just 2 towels and bed to sleep. No bottle water,no hot water kettle,no coffee,tea no toiletries for every little things had to go out of the hotel to buy. It was very inconvenient. I wouldn’t recommend anyone with my experience. Basically you only pay for the bed to sleep.

Staff could do with customer training. The quarrelled and used abusive language all throughout the hotel. If the hotel is for a brief stay, then by all means use it. Its definitely not for a family vacation.

I have stayed here 3 different times using expedia. The prices does not match the room. 2/3 times there were no microwave or fridge in the room. 1/3 times no front desk staff to check in or out. There will be parties on the compound and will be loud in your room. 1/3 time room window will not lock. 1/3 times food shop was available on compound. All times you will not know the size of your room based on Expedia photos. Price adjustment needed based on room quality. However Gym on compound. Grounds keeper is friendly and there mostly all day. No refrigerator in room to store food. No coffee machine. No microwave. You will be booking just a room. For me that’s exactly what I wanted and the gym 24hr. Prices need adjustment. 3 Stars.

Front desk staff was almost always missing. Could not get into hotel one night as there was no one to let me in.

I booked and stayed twice through Expedia. However Expedia does not have an accurate listing of this place. The first time I paid over $100US more than the second, but my room was a tiny box the first time. Second time I paid less and the room was bigger with a microwave and fridge. About to book a third time and not even sure what room to pick. But this time I have the staff info to call right after I book to make sure I get a decent room. On my first trip I arrived to no front desk at 10pm and had to sit outside with my suitcases for about 45min-1hr, until compound security was able to reach hotel staff to check me in. On my second visit front desk messaged me the day before my trip to confirm my arrival time. Also there is no food service in the hotel! There is a shop outside but not consistent with hours. Overall staff is friendly and helpful as long as they are there. I still loved it because the gym is on the premises but you have to pay. Still liked being able to walk to the gym.

My stay here was short but pleasant. Very good on value

The property was a little run down and certain areas of room were broken. However staff were accomodating and the location was good and hotel was clean

It is the perfect location to stay if you have a function at the Centre of Excellence. Proximity to transportation and everything else is also an asset

Staff were very pleasant and courteous. Rooms were clean and comfortable. Facilities are run down, front desk is rarely staffed. Profile on site is dated, the photos are old. There is no breakfast available and there is no taxi service readily available.

Already graded

The rooms were pretty clean and smelled good as you opened the door. The a.c didn't work well so the room was pretty hot at times. The ONLY time i saw A staff member was when we were checking in, and had a long wait before she came. The next day, no staff in site. We waited a while hr in the lobby till someone showed up...and checking out, there was no again.....overall it was ok for what it was...

Just an ok spot , no iron in room , no assistance from front desk clerk , seems like they leave the property and guests are on their own until the next day

Proximity to popular services Friendliness of staff

i rarely got assistance about access to food and transport. Only one lady was helpful to get me transported once. The taxi service man was never available

Good relaxing location. There need be some general attention to basic hotel house keeping, especially to accommodate guests travelling from overseas eg, teas and coffee in room, a kettle or and microwave, a table, and chair as for a couple. The mirror in bathroom missing, no soap or shampoo holder, no breakfast facilities. Otherwise the front desk staff was very helpful.