9.6
Exceptional
From 71 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.6

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Traveler Reviews Serenity At Coconut Bay - All Inclusive - Adults Only

Number of reviews per page
20
40
Top reviews
Ashley Ann
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

My husband and I enjoyed our stay very much!! Narrissa was outstanding in everything she did for us. I was very sad to say goodbye to her! Food was excellent and so were the drinks that Ray made for us, his smile really brightens up your day!! We will definitely be back someday, but for now hope all staff take care they truly do work hard to take care of the guest and the ground's that part did not go unnoticed to me! Thank you again for a wonderful stay!
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Nicola
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Best service, best food, best accommodation, overall the best place to stay !
Jessica
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

This place was amazing!! Definitely plan to come back
Maria
10.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

What an absolutely wonderful stay. Serenity is exactly what you get. The staff was friendly, the food was excellent, the room was perfect for quality time with your loved ones. All the privacy you need. You can stay there all week and never leave. Just call your butler on your private phone. He it she will fulfill anything you desire. The best part is the room. Peaceful, quit and private. You very own plunge pool!! Outdoor bar and fridge. Shaded seating area. Hammock and day beds. Order food and drinks and you'll never have to leave. The food is well suited for any pallet. The menu can be modified to suit your needs.
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Alexander Dominic Vass
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

The staff was exceptionally courteous and friendly. Our butler McGregor was awesome.
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Serenity at Coconut Bay is a fabulous boutique retreat, set in 80 acres and with a stunning beach. The staff and fantastic, so helpful, polite and welcoming. The suites are well proportioned and maintained. The butlers are professional and unassuming. All together a wonderful holiday. Looking forward to coming back.
Laura
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Amazing rooms, staff, service, food, drinks. The bartenders are awesome Ray, Charles, and Deleon. Our butler Nerissa was amazing. Best service !
Barbara
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Serenity is a wonderful luxury resort with amazing accommodations and fabulous food options at the restaurant on site. Full menu for breakfast, lunch and dinner within the all inclusive resort. Very relaxing by the pool and beach cabanas across the street provide a beach getaway which was outstanding. I cannot say enough about Serenity! Truly a gem and we’ll go back again. Lastly, the staff were all wonderful and provide top shelf service, especially our butler McCarthy! Highly recommend this resort
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stephen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Great resort
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Very clean, beautiful, private location. 5 minute drive from the airport. Staff was super friendly and very tuned in to making your stay as best as it could be. Restaurant was easily a 5 star restaurant. Beach is within 100 yards of most rooms. Pool area is very beautiful though we spent most days on the beach. The butler service was next level, McGregor helped us set up all extra curriculars we wanted to do the day we got there and even booked us reservations at the restaurant every night.
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Thomas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

This is one of the best resorts I have stayed at. They are in the top three. I have no complaints. Everything was excellent.
Daryl
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

The staff at Serenity are phenomenal! So helpful, kind, and pleasing to interact with. Our sole issue is that we got bit up by bed bugs staying in our suit. We also missed a full day of our stay due to a flight change and the resort did not offer any comp or discount for us to make up the missed day.
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 173 week(s) ago

Expedia Group verified review

Luxury lodging with Caribbean decor and private outdoor patio with pool, hammock, bar, lounge chairs - and room service!
Alina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 184 week(s) ago

Expedia Group verified review

Hands down best vacation I’ve been on! I came here for my honeymoon and it was abs amazing. So relaxing and the staff make it so much better. Just want to thank all of them, exp our butlers Mc Carty and Kimberly.
Christopher
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 188 week(s) ago

Expedia Group verified review

Amazing staff. Spectacular service.
Ryan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 196 week(s) ago

Expedia Group verified review

We went for our honeymoon and it was amazing! The staff is incredible and very attentive the food and drinks were delicious. We would definitely go back.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 218 week(s) ago

Expedia Group verified review

An amazing resort to say the least. Every detail is catered to the betterment of your stay. The facilities are incredible, and the staff treats you like family.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 218 week(s) ago

Expedia Group verified review

The property was beautiful & all of the employees were amazing! Definitely going back!
Scott
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 233 week(s) ago

Expedia Group verified review

Beautiful, well appointed, villa style rooms with private pool and outdoor shower. Very romantic and private. One restaurant choice on property and the food is delicious but painfully, terribly slow, slow, slow.
Vito
10.0
/10
Reviewed 274 week(s) ago

Hotels.com verified review

Very nice hotel, attentive staff, good food, lovely location. Definitely highly recommended.
Number of reviews per page
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