I don’t know where to even start. Do not book here NEVER. Is more expensive than Indura, and let me tell you this, it’s will be cheaper, once you book they come with extra “fees” and I’m not talking about 80 dollars I’m taking about more that 200-500, dollars, is also misleading advertising, you have everything include? Nope is a lie the only this is include is the “drinks” juice with one spoon alcohol, you need to pay also 100.00 lps for a beers and they told you full drinks include, massage 49-100 dollars, every that you see they do, is a extra charge per person, and they say all include, food suck, haft of a tiny fish is crazy as hell, they run out of food fast, and then you need to run to at least a decent meal, I paid almost 1300 dollars, nope is not worth it, they say we have a tobogan, that thing is disgusting Everything is rusty and dirty, pool you need to be out at 9:00 pm , they open the pool until they finish to clean the pool , they open the pool around 10-11 am bc they start cleaning it around 9 am, everyone is waiting, there’s not security, there was a guy following me around the hotel, staff is rude and you can even make a comment when you don’t like something In the menu, they start yelling at you and telling you things, there where 3 amazing servers I don’t remember their names unfortunately, I have to mention that I travel with my family from Los Angeles California for our vacations.! Once again NEVER AGAIN. Book in indura or Go to Roatan.!

Huge pool! Really easy beach access, all inclusive package is great. Food could be better, but gets the job done.

Excelente servicio, personal muy atento, comida variada, muchas actividades para la familia, precios accesibles!!

The staff in dining area were excellent, friendly, and very attentive. Lunch was the best meal of the day. Our room was clean and spacious - we stayed in the log cabins. The beach didn't have lounge chairs this time around and the swings were so high up you couldn't use them at all. Wi-fi was paid for in advance but not provided in our room and had to bring up to the front desk - didn't know this was an amenity that isn't included for all but with Hotels.com it was.

The place was excellent over all, the only thing that we did not find good was the food quality. The food quality was very poor. but over all place was beutyfull.

Everything 20/10

It was great

Staff was fine but the rooms were a little outdated for the price. There was no wifi that allowed streaming services to work. Mosquitos everywhere. You couldnt enjoy being outside without getting eaten by mosquitos. Food wasnt very good.

Limited food selection. No food section for kids on a daily basis. Pool was dirty.

Good

Food was very poor quality and taste

It was a great experience. Food & service 10/10 . Not complaint

So much to do for the kids, a park, miniature golf, ping pong table, foosball table, pool table, multiple pools. It’s a great space for families with kids. The food was great and staff were very kind and warm. We stayed in a cabin and it was spacious and clean.

I think the price was not fair. It was too expensive for what it is. Staff is nice though.

You will not regret your stay here

We liked the great customer services. Food wise having more seafood food plates will be great.

Easy check in , bumpy check out . Rude attitude of person at counter while addressing an issue. Stairs to second floor dirty ( Bird Pup) hotel need some upgrade .

La única queja fuerte que tengo es con respecto a que no tienen bien puesto los nombres de las habitaciones. Yo reserve lo que tienen como VILLA DE MADERA que duermen 5 y a la hora de llegar al hotel me dijieron que tenía que pagar OTRA habitación porque no era VILLA sino que HABITACIÓN. Eso no es correcto cuando uno tiene la confianza y seguridad de hacer las reservas con ustedes

The place is very good

Great for family vacations