This property is NOT ACCESSIBLE FOR WHEELCHAIR EXPECIALLY NOT FOR DOUBLE AMPUTEES I requested this the room I paid for was not the room the put me in for the first 3-4 days the room flooded which was a issue walking up at 4am to relieve myself and water all the way in the living room my husband could not take a bath his wheel chair could not get in the bathroom and he could not use the restroom they had purchased him a potty chair and the room was not getting cleaned properly said I have it in written no pool was available no heat and air nothing accessible was for my husband no hot tub this the the reason for the choice I made to have a privater apartment the water flooding led misquotes over excessive and we had to end up paying for the shuttle to the room when we arrived but it says 24hour transportation we also to go to the hospital one day due to the room not being cleaned for dialysis we didn’t want him to catch very unclean we were advise they had rooms to offer but the other were upstairs with no elevator and the drive to the location was bumpy where my husband fell they made promises for refunds and lied with no communication to myself or my husband they pleaded that would never personally stay in those circumstances which I felt they would do they the right I was a promised a refund verbally have reached out a couple of times and reached out in text per WHAT APP and they advise me they did not want negative review and I allowed them to correct the property with min

Room was clean on arrival. The staff at reception were great. Even though there should have been daily housekeeping, a full clean was not done during a four day stay. Towels/bedsheets/ water bottles were not changed daily.

I loved my stay here.. all of the staff were really friendly and helpful. I booked a 2 bedroom appeasement and it was clean and comfortable

Can't wait to go back. Love the area! Really enjoyed Woodemere's pool and the sauna. The two-bedroom apartment we stayed in was perfectly comfortable.

Excellently maintained colonial style rooms with antique furniture.

Excellent customer service! I highly recommend staying here. Staff went out of their way to accommodate us.

exactly as described

Great location and wonderful place to stay. The staff were kind and helpful and the facilities were just right - spacious, clean and comfortable. We have stayed here before and hope to stay again!

Woodmere Serviced Apartments is a perfect place to stay for short period of time and even better for an extended trip to Nairobi. The staff is friendly and attentive, the restaurant has good food, the pool area is clean and beautiful, all together I highly recommend this place for the price.

SWIMMING POOL

Apartment I stayed looking worn and tired could do with some upgrading, Nice area with friendly staff

Only thing is the WiFi is too slow FOR ME. Everything else was superb!

We booked a 4 bedroom penthouse,but we were checked into a 2 bedroom which had a mouldy smell and not clean at all,towels had a mouldy smell and the beddings were not clean,i requested a refund since we had paid a price of a penthouse and i was told they would get back to me but never heard anything,super disappointed.front office staff were very friendly though.I never write reviews but i would hope woodmere would do the right thing and follow up like they said they would.

Nelly at the reception was very helpful and efficient

My wife and l stayed at the Woodmere Throughout the month of June 2023. Previously, l had done online checking of other properties in Nairobi. During my stay in Nairobi, l saw many of those other properties. -- I am so glad that we stayed at the Woodmere, as opposed to any of those other properties. S0 Glad !!. The Woodmere is like a tranquil oasis amidst the chaos that is Nairobi. The hosts, front-end staff, and service staff were all so entirely kind and gracious. So very caring. I am a professional traveler with over half a century of experience behind me. Believe me when l say that the Woodmere is an outstanding home away from home. Asante sana.

Clean swiming pool and waking up with birds music

Great place, very quiet. staff friendly and professional. Interior rustic decor just amazing. Lots of space in the apartment. Well equiped kitchen. the only thing negative was the pool has no shallow end and as a nonswimmer the depth was just a few inches too deep. other than that it was a great experience. Easy walking to shops and restaurants

Nice!

The property is good in image, but in reality, it’s another story. If you look for convenience and quality, this place is not yours.

Staff was nice and helpful and accommodated our needs. Nice pool and garden area. Close enough to walk to Yaya‘s center so we like that. Only problem was that some money went missing from a backpack in our room.