The Palace Guest House

Explore The Palace Guest House
7.0
Pleasant
From 230 reviews
Cleanliness

7.2

Room Comfort

6.4

Service and Facilites

7.2

Traveler Reviews The Palace Guest House

Number of reviews per page
20
40
Top reviews
Nesbit
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everything
Blessing
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The room was clean n quiet place, the bath towel was old n only one , no tv remote , no complimentary water just tea bags n sugar. The lady at your reception needs to learn proper customer service skills, she was not smiling and looks grumpy. The water tap in the washroom I don’t know if it’s rusty or stained but that doesn’t look okay. The place is okay since I was looking for somewhere far from traffic noise .
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Rodwell
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Yes
Gweru Book
icon-with Partner
with Partner
6.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

I loved the surroundings and te hotel location, however when we checked-in the hotel staff had to check out a guest whose payment was delaying, I wondered if that was not , was our booking secure. The staff was friendly. The television channels we re fixed and therefore imposed upon us. Imagine we could not watch our favorite channels the whole night and morning. There imposed channel had not news at all.
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Anil
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Property is on main road so public taxi etc are available anytime. It is quiet and very safe place. The garden and exterior landscapes are natural and gives a good feeling to stay near nature
Charles
icon-
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Honestly the food was terrible. It tasted like its been cooked 2days before. The food was delivered very late 2 hours after ordering . The fried chicken was stale to aay the list.
Andrew
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Wonderful hospitality and the environment is pleasant
Sharon
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Great stay all the time
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Good , quite atmosphere.Comfortable easy check inn
Sharon
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Great location
Sheckly
icon-Business
Business
2.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Roaches. Bed bugs. Unclean. Never staying here again.
Kaibos
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Staff very responsive
Seth
icon-Business
Business
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

I gave this property excellent ratings because they deserve it. Keep in mind, though, that that it's within the parameters of a very inexpensive lodging option.
Kimberly
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

The place has great self catering and laundry facilities.
Joy
8.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

I didn't like how the washrooms was one serving 3 rooms
Tichatonga
icon-Business
Business
6.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Booked executive room for 2 nights. Linen and toiletries were never changed. Access to the executive rooms was disappointing. passing through dangerous paths. Was please with internet speed. hot water was available
Teklu Erkossa
8.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

The reception staff is supportive. The room is clean, but they do not change the bedsheets, and there is no towel in the room. Food is non-existent and very expensive.
Denzel IP
icon-Business
Business
2.0
/10
Reviewed 89 week(s) ago

Hotels.com verified review

The place is filthy dirty with torn furniture,i booked a room with insuit but they gave me the one without,i was sharing a bathroom and a toilet with 4 other guests who were in different rooms,The toilet is disgusting with old plastic dirty seat,the door is broken as shown on the picture,the shower looked like a public toilet,just look at the pictures ,that place has no microwaves,no guests fridges,theres no plugs i couldn't even charge my laptop so i could work . What they advertise is not what they have,their staff looks very tired and weak ,i have been traveling for the past 15 years but i have never seen such a disgusting place ,TV doesn't have remote,i can write a whole book but in short let me say this THE PALACE GUEST LODGE DOESN'T DESERVE TO BE LISTED ON THIS APP .I will never ever in my life book there again because its like taking money and throwing it in a sewage pipe.
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Shelton
icon-Business
Business
8.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Good service n the place is clean
Linda
8.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

The place is affordable and the staff are really nice and welcoming.the environment is ok
Number of reviews per page
20
40