Overall Ratings & Reviews Le Centell Hotel & Spa

We enjoyed the spa, the staff and the bar. The city can be overwheling and the helpful staff coordinated transport, and facitotates great relaxation in the pool and spa. Wonderful time.

Friendly staff, location is close to the center.

Nice and large room. The AC was not as powerful as I expected. The refrigerator was not working. Restaurants have good food selection.

The staff was friendly, the property is great and well maintained, the room was spacious and super clean, the gym and spa are functional, the hotel is conveniently located and the food is just fantastic. And despite all these, the price was reasonable. Honestly one of my best hotel experiences so far. I highly recommend them!

overall the hotel was spacious, comfortable, and conveniently located, the desk girl was the absolute worst, she could not speak English, but demanded she did and no one else was available to help us but her, we needed a taxi to the airport, she either didn't understand that or chose to ignore us, luckily after 20 min someone came by who did understand us and called us a taxi, she was also the one who demanded we pay our fees when we checked in after a delayed flight at 6 in the morning, she treated us as if we were untrustworthy or unworthy to be there because we were American and did not speak french.

Spa

Place need up keep

It was too noisy so we decided to move to a different hotel. Knowing its location they should have planned on having the hotel built with sound proof. Another thing, we were unable to lock our inside doors so no privacy whatsoever even we purchased the family room.

Excellent hotel, great value for the cost

Great location an amenities. The staff were very helpful and friendly. My room had a very good view on the city by night and over a part of the lounge. Services were impeccable. Will definitely come back!

Nice room, excellent staff. Got very bad stomach and diarrrohea from hotel restaurant vegetable soup.

Excellent hotel. but needs to give proper training to front office staff and probably the hotel Manager himself. Bit slow checkin-check out process. The laundry section spoiled my clothes but compensated for it. However the compensation process took hours and had been kept waiting with myself kept following up. Manager must share most of the blame as he just disappeared leaving it to some staff who had no authority. Poor leadership

Bonne literie, chambre propre, la femme qui m'a fait le repassage est sympa et la plupart du personnel était top. Exceptée la femme à l'accueil qui n'est pas du tout souriante, ou sourit seulement à certains clients pas à tout le monde en tout cas! ( ou peut-être parceque j'étais vêtue modestement ? Les clients doivent être traités de la même manière). Au prix qu'on paie et tenant compte du nombre d'étoiles, on s'attend à un bon accueil, personne souriante à l'accueil. Du buffet, au petit déjeuner, j'ai apprécié particulièrement le "vary amin'anana" (typique de Madagascar). Pour ça ne changez rien.

Tres bien

Problème en arrivant dans la chambre il n’y avait aucunes serviettes à l’intérieur donc chambre pas préparé à l’arrivée du client ( pas de serviettes de bain ni de serviettes de toilettes) Et puis aussi j’ai trouvé qu’il ne faisait pas très chaud j’ai mis la clim à 32 mais il faisait toujours aussi froid le soir et dans la salle de bain pas génial c’est glagla à l’intérieur sinon pour le reste de bons équipements quand même mais je préfère la chambre familiale prise il y a 2 ans je reprendrais celle ci avec le balcon

Ma famille et moi avons beaucoup apprécié le séjour…

L hôtel est bien située , plusieurs restaurant accessible dans l hôtel et aux alentours , le personnel est très compétant , le lit très reposant

Le personnel, le service et les équipements ----- L'accès à l'hôtel en voiture

salle de sport, piscine, les 3 restaurants et des super chambres... TROP GENIAL

Tout le personnel est très agréable, les chambres spacieuses, parking à l’intérieur, et de très bons services (resto, sauna, piscine, massage…) ! nous avons passé un excellent séjour dans cet hôtel !