Overall Ratings & Reviews Radisson Blu Hotel, Casablanca City Center

Disappointed. The hotel clearly knew our room had a terrible damp smell prior to allocating the room to us. After dinner we returned and had to move rooms at midnight. There was no issue when I asked BUT I shouldn’t have to ask!! Our clothes stink just being left in the room a few hours. A significant inconvenience given we stayed just one night. Bathrooms cleanliness average at best. Hotel booked car service was literally 15 times the cost of a local taxi. A local taxi was 10Dirum the hotel car same trip was 150Dirum. That’s taking advantage of tourists in an ‘upper market’ hotel. Limited communication on the messaging app. Asked if room upgrade was available as a Gold member - response ‘It says at our discretion’. The hotel was not busy so no reason they couldn’t have pushed the upgrade. Instead we got the down grade into a damp and stinky room. Hilton is just up the road and half the price.

It’s very convenient, clean and nice staff.

It’s all good.

The food experience was not good from the restaurant to room service Don’t eat at the hotel

The staff was wonderful and eager to help. The room was comfortable and clean.

Hotel is very old, definitely not 5 star. There are taxi guys in the lobby, it’s like a mafia, one day they will quote 50 dirhams to take you to a restaurant, next day, they will quote 100 dirhams for the same restaurant. The hotel cut our wifi on the last day though the checkout time was 12pm. Overall, will not recommend the hotel to anyone.

Toilet continued flushing when flushed n there was no steamer or iron in the room

Awesome property- they were very helpful when I had food poisoning

Our stay was average because when we arrived in our room at almost midnight the sofa bed was not set up, no bed linens, no pillow. It took hotel about 1 hour to bring these items. Not enough towels in the room for 3 people.

Very nice hotel, friendly and professional staff. Street car stop - route T1 - is just a few steps from the entrance, you can easily and inexpensively get to most interesting areas of Casablanca. A good grocery store close by. Quite a few restaurants are nearby.

fully paid for 3 nites! upon arrival were told there is no room for us! Have to battled with reception for 3 hours to be transfered to a decent hotel ! Staff were very rude and unfriendly!

The hardware of the hotel is ok, but there are many things not working well and breakfast is very poor managed …

nice clean safe hotel 12 min. walk from Casa porte train station.

It’s good 😊

Very friendly and accommodating staff. Excellent breakfast options

One name made our visit to the Radisson Blu comfortable - Mohamed (manager of main floor restaurant known as Momo). Momo’s warm welcome, humour, and hospitality encouraged us to enjoy his service at the lounge and restaurant 3 times during our 40 hour stay. Thank you Momo for brightening our Radisson visit.

The room is impeccable, clean, I requested a late checkout as I didn’t make it to the hotel after midnight, there was not question asked! Loved the room!

Booked my hotel room and got confirmation only to find out upon arrival that I will be sent to a different due to either maintenance issues or just overbooking

It was nice to have a good restaurant in the hotel especially as it was Ramadan and many places were either closed or had limited options for food. We enjoyed our meal and as well the included breakfast was very good and varied.

A comfortable hotel with friendly, helpful staff.