Very bad from the first step in, there is no staff at the counter, sitting and waiting for a while, still haven't called yet. When calling, he said that he had to wait a moment and asked how many minutes. Said, "Wait first." 😡 The next sentence is, but today the room is full, have you booked it yet? Have you paid yet? This has been booked for half a month and already paid. It's not just our case, the only one we've met, but foreigners who gradually come in and wait to check in. Everyone gets the same thing. Coping, solving problems, servicing, using words (especially the guy on the line) “Very bad” We asked the front desk staff if they often encountered cases like this, and the answer was “often.” Obviously this has been a problem for a long time. Recommend to stay somewhere else so you can waste your time like us.