People often mention about Hotel O J&b Room Utan Kayu
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Bedroom (25)
Staff Friendliness (23)
Ambiance (23)
Accessibility (19)
Bathroom (17)
Hotel Area (14)
Room Space (13)
Wifi (12)
Check-in/out Time (12)
Distance to City Center (8)
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Traveler Reviews Hotel O J&b Room Utan Kayu
Number of reviews per page
20
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40
Customer reviews
Verified Traveler
6.3
/10
Reviewed 3 week(s) ago
Maybe because it's a cheap hotel, don't expect much. But the service is good.
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Aris P.
Leisure
10.0
/10
Reviewed 6 week(s) ago
Budget friendly, clean, good service, suitable for honeymoon couples.
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H***l
6.0
/10
Reviewed 9 week(s) ago
The pillowcases and sheets smell sour. If you have guests, please double-check the sheets and pillowcases before they enter the room.
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4 people find it helpful
d***a
9.4
/10
Reviewed 11 week(s) ago
The receptionist service is very friendly because my regular Utan Kayu Inn is the best.
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1 people find it helpful
aw
andar w.
Staycation
6.4
/10
Reviewed 11 week(s) ago
I'm sorry, but I'm uncomfortable with the slightly shabby sheets. I think it's best to have a little scent when someone comes in so they can rest comfortably. The air conditioning isn't cold either.
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1 people find it helpful
d***a
8.8
/10
Reviewed 14 week(s) ago
The air conditioning in my room isn't cooling. Please check the air conditioning in the room. Thank you.
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R***a
8.5
/10
Reviewed 16 week(s) ago
This hotel has the lowest rate that must be adhered to and does not follow the app. On weekdays it is 150k and weekends it is 185k.
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3 people find it helpful
d***a
9.1
/10
Reviewed 17 week(s) ago
The TV frequently cuts out and has no signal. Please fix the TV for the comfort of our guests staying at the hotel.
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2 people find it helpful
TN
Tambun N.
6.1
/10
Reviewed 18 week(s) ago
The bed was dirty, and the pillows still smelled of body odor. A truly terrible experience, I couldn't sleep. The photos didn't reflect the actual situation.
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2 people find it helpful
ND
Nana D. h.
10.0
/10
Reviewed 19 week(s) ago
Comfortable, strategic, easy access to everywhere.
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2 people find it helpful
N***a
10.0
/10
Reviewed 19 week(s) ago
Comfortable, clean place, strategic location.
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1 people find it helpful
M***a
Staycation
5.7
/10
Reviewed 22 week(s) ago
1. There were no towels, even though they were requested during check-in.
2. The property staff were unfriendly.
3. During check-in, it turned out there was another fee besides the deposit, which, according to the property staff, was a fee for the nightly rate card fee, without prior confirmation.
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3 people find it helpful
Rw
Ratih w.
Transit
6.2
/10
Reviewed 26 week(s) ago
The room is not really good, the sheets smell dirty, there are lots of ants, can't sleep
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3 people find it helpful
A***s
8.5
/10
Reviewed 31 week(s) ago
It's comfortable for the price, but unfortunately, OYO doesn't provide soap now.
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1 people find it helpful
R***i
Leisure
5.0
/10
Reviewed 44 week(s) ago
The room is not as clean as the photo, the room smells, is cramped, the bathroom smells, the shower and toilet look damaged and unclean, the bathroom door cannot be locked because it has a hole and no handle... not recommended.
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6 people find it helpful
S***y
Medical
9.7
/10
Reviewed 53 week(s) ago
All the staff are very friendly and helpful. I hope everyone is staying healthy. 😇🙏
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1 people find it helpful
T***a
Business
10.0
/10
Reviewed 60 week(s) ago
Comfortable while there and close to food access
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3 people find it helpful
R***a
6.5
/10
Reviewed 63 week(s) ago
The TV was not connected to the broadcast connection and the shower had no hot water. Allowed to move to another room. The TV had a broadcast connection but the AC was not working. The towels were not clean and smelly. The shower was not strong enough. No soap. The sheets were not clean. There was no table.
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4 people find it helpful
W***n
Transit
6.4
/10
Reviewed 64 week(s) ago
When I arrived at the hotel, there were a lot of extra charges, like Batman traps, paying for this and that. The sheets and blankets were dirty, and the towels were a bit shabby. I wasn't impressed.