The Imperial Hotel

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Overall Ratings & Reviews The Imperial Hotel

Traveloka (774)
Other sources (1,002)
8.0
Very Good
From 774 reviews
Provided by travelers on
Cleanliness

7.7

Room Comfort

7.7

Meal

7.3

Location

8.9

Service and Facilites

7.8

People often mention about The Imperial Hotel
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Bedroom (14)
Distance to City Center (13)
Bathroom (12)
Accessibility (10)
Ambiance (10)
Staff Friendliness (9)
Room Space (8)
Soundproof (8)
Family Friendly (7)
Check-in/out Time (7)
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Traveler Reviews The Imperial Hotel

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40
Customer reviews
E***n
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
I like staying here because the location is convenient for getting around and there are several halal food places so it's safe.
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K***n
icon-Leisure
Leisure
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8.0
/10
Reviewed 2 week(s) ago
The hotel's location is excellent. The only downside is that the room and bathroom had an unpleasant odor.
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
Great, even though there was a noisy visitor in the next room, the staff service was safe, responded quickly to resolve the issue, and were quick to provide the required service.
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V***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Located next to Chungking Mansion, Tsim Sha Tsui station, bus stops, and many other amenities. The central location offers easy access to transportation, shopping, and dining. The rooms are clean, although I didn't see any housekeeping service. The furniture is a bit old, but the electronic appliances work well. The staff are polite and friendly. Check-in and check-out are quick and easy. Luggage storage is available.
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Jureepat K.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
The location was very convenient, but the room might have a slightly musty smell.
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Joni K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.8
/10
Reviewed 11 week(s) ago
Old hotel, rooms not cleaned.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.6
/10
Reviewed 11 week(s) ago
See more detailed reviews from some hotel users. Sometimes the photos displayed don't reflect the price and the actual situation. I had already booked two deluxe rooms for 6 days and 5 nights in May 2026.
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+4
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N***l
icon-origin-TRAVELOKA
6.2
/10
Reviewed 12 week(s) ago
Location very good, the rest only to store your luggage... Coming in peak season was so packed and expensive, but rather stay here than a complicated mansion or Airbnb with a dirty apartment.
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N***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
Overall, it was good. The room was clean and the location was excellent.
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
The room is ok, located in the city center so it's close to everywhere.
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Dewi F. T.
icon-origin-TRAVELOKA
8.0
/10
Reviewed 25 week(s) ago
The actual room is different from the picture
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Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 28 week(s) ago
very satisfied..close to the city..wherever you want to go, just walk..halal food places are just behind the hotel..
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C***D
icon-Leisure
Leisure
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8.4
/10
Reviewed 29 week(s) ago
A budget hotel, relatively inexpensive. It's strategically located across from the MTR. It's also conveniently accessible by bus. However, we were a bit surprised that they don't offer cleaning services. You have to ask the receptionist to clean your room. Atmosphere/Facilities: Like an old hotel. No daily housekeeping. You have to request cleaning. Food: This hotel doesn't offer breakfast, but there's a restaurant next door that's open early in the morning. Staff Assistance: Decent Highlights: The location is close to public transportation. It's only a 5-10 minute walk to Victoria Harbor. Price: Reasonably priced compared to other hotels. Location: Close to public transportation and in the bustling heart of downtown Hong Kong.
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N***R
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 30 week(s) ago
The staff is so helpful. The location is very strategic to the subway, Victoria Harbour, halal food, and store
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A***n
icon-origin-TRAVELOKA
5.3
/10
Reviewed 36 week(s) ago
The hotel is in the city center, but the room was very dirty and smelled of cigarette smoke, like it was damp. During the 4 nights there, there was no room cleaning at all, even though we had requested it.
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C***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 43 week(s) ago
It's quite good, even though the hotel is old, it's still okay, especially the strategic location, right near Harbour Bay Beach, so it's close to the streets and the view 🤗
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 46 week(s) ago
Very recommended hotel. Perfect location and CBD area. MasyaAllah dan alhamdulillah kita dapat hotel yang lokasinya benar-benar perfect ke mana-mana dan dekat dengan train station, busway every second minute will passed in front of you, juga restoran di mana-mana. Perfect place to stay with your family and affordable price. All surrounding hotel convenient, 2 minutes walk to the I square, many supermarkets, shops, and restaurants. The most important we found halal restaurant next door, level 1. I stay 7th days during Ragasa Typhoon and really safe hotel. Friendly staff too. Next time if we come back to Hongkong, we know where we have to go😇😘 Thanks for look after us.
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1 people find it helpful
A***y
icon-Business
Business
icon-origin-TRAVELOKA
8.6
/10
Reviewed 50 week(s) ago
Bad Receptionist, I already told to clean up my room but until I come back, my room still didn't clean up.
4 people find it helpful
R***a
icon-origin-TRAVELOKA
5.8
/10
Reviewed 53 week(s) ago
The room has never been clean by the hotel during my 7 days' stay. When I asked for cleaning, the front desk clearly said that there were no cleaning and changing sheet service. we only get towels changing once. The sheet not changed, the soap and tissue never been refilled. And there were cocroachs in the room. The worst hotel I've ever stay😵
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4 people find it helpful
D***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.9
/10
Reviewed 54 week(s) ago
The cleaner never come to clean the room when the room cleaning tag is hung on the door, must go down and inform the cleaner to come for the task. Never get such experience before in my stay elsewhere.
2 people find it helpful
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