Overall Ratings & Reviews Element Nashville Airport

We stayed for two nights and were extremely disappointed with our experience. On the morning of check-out, we discovered that our car window had been broken, along with several others in the parking lot. Management was unhelpful and did not provide any assistance or refunds for the inconvenience. They failed to inform us about prior break-ins, despite having a list of affected vehicles. The only resolution they offered was an extended check-out time. We felt unsafe and neglected during our stay. I strongly advise against staying at this hotel!

This property was great! The area was nice and quiet and very clean. 10/10 recommend

Great pool!

clean and new

Amazing hotel - comfortable beds, great breakfast.

I really enjoyed my stay at this property. Airport shuttle and free breakfast were great. The pool was a little dirty and I think it could’ve used more chairs outside by the pool. The staff were very friendly and even were able to check us in early which was great. The food was good and coffee was good too. Overall I would definitely stay again the rooms were very spacious and we had a room right by the elevator and ice machine and never once heard anything. Very comfy beds and modern aesthetic was pleasing. Would recommend to anyone!

Over all it was a great place to stay and overall appeared to be clean. My 2 sons (age 10 and 6) took advantage of the pool. While swimming one of them came into contact with what appeared to be plastic trash in the pool. When he held it up, it appeared to be a condom. Needless to say we got them out of the pool quickly. We didn't see any hotel staff at the time to let them know.

At arrival to the airport we called to be picked up by the shuttle, driver was nice and made the driver effortless. When arriving to the hotel the staff was very courteous and promptly checked us into our room. The room was spacious and clean. We definitely recommend staying at the Element hotel .

The hotel was just as pictures show. It was clean, modern and comfortable. The ready to order breakfast and pool were wonderful perks.

Property is just 5 mins away from airport. Hotel looks clean both inside and outside. Front staff Mr Yash was organized, friendly and helpful. Overall our experience at the place was great and will definitely go back!

Overall rating was a 10

Loved our stay

We went to check in and they told us our room was already sold out, all other pools are open in the area, but this one advertises the pool is an option, but only in the fine print is it open during certain times. Would not recommend this hotel.

Excellent customer service, very comfortable beds. Breakfast good but would recommend a bit more variety each day

Enjoyed the property. Only issue was the water in the room did not get hot. Only stayed in the room for few hours over night as I was traveling to Florida.

Great stay

We did not have hot water in our room.

Property was nice and seemed pretty new. The only issue we had was the AC was not working and the room was pretty humid. Made it hard to sleep. We requested service to the AC on the first day but no one showed, requested again the next morning and they said they would be up by 1:00, no one showed. So I went to the from desk and asked a third time and the maintenance guy was standing there and he said he knew nothing about it, so the first two times I ask they never told him? They said it would be serviced while we were at dinner, but it was still humid in the room again that night. So that was frustrating to pay that much money and have to sweat while we slept each night.

Easy check in… polite staff

Great rooms - nice and clean!